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IXUM

3.0 star property
Hotel with an outdoor pool, near Mercado 28

Photo gallery for IXUM

Outdoor pool
Lobby lounge
Lobby lounge
Premium bedding, in-room safe, desk, laptop workspace
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
The current price is NZ$305
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Avenida Carlos Nader 109, Cancun, QROO, 77500
  • Place, Benito Juarez Municipal Building
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪6 min walk‬
  • Place, Plaza 28
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Exclusive Suite, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Exclusive Suite, Garden View

Highlights

Deck/patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Exclusive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Exclusive Double Room

Highlights

Deck/patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Villa, Garden View

Terrace/patio

Exclusive Villa, Garden View

Highlights

Deck/patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
4 bedrooms
Premium bedding
  • 137 sq m
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 4 Twin Sofa Beds

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About the area

Cancun

At IXUM you'll be within a 30-minute stroll of Mercado 28 and Puerto Cancun Marina Town Center. Highlights at this hotel include a restaurant and an outdoor swimming pool. .The fine-dining restaurant, Ixum, serves international cuisine. Added amenities include coffee/tea in a common area, a garden and a communal living room. There's also the convenience of free parking nearby. .Sights within a 10-minute drive of this 3-property class Downtown Cancun hotel include Playa Tortugas and Langosta Beach.

What's nearby

  • Benito Juarez Municipal Building - 3 min walk - 0.3 km
  • Las Palapas Park - 6 min walk - 0.6 km
  • Mercado 23 - 13 min walk - 1.1 km
  • Plaza 28 - 14 min walk - 1.2 km
  • Plaza Las Americas - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Taqueria El Poblano - ‬4 min walk
  • ‪Ritual Café & Boutique - ‬1 min walk
  • ‪KOTARÓ - ‬1 min walk
  • ‪Amarula - ‬1 min walk
  • ‪Rooster Mero - ‬4 min walk

About this property

IXUM

Hotel with an outdoor pool, near Mercado 28
There's a restaurant on site. IXUM also features an outdoor pool, a garden, and coffee/tea in common area.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 5 guestrooms or units
  • Coffee in lobby
  • Front desk (limited hours)
  • Garden
  • Smoking in designated areas
  • Dining venue
IXUM offers 5 air-conditioned accommodations with private pools and a safe. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. 50-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ixum

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Private pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area

Accessibility

  • No lift

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Private pool

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

IXUM Hotel
IXUM Cancun
IXUM Hotel Cancun

Frequently asked questions

Are there any beaches close to IXUM?

The closest beach to IXUM is Delfines Beach (11.8 km).

How much does it cost to stay at IXUM?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at IXUM on 4 Jan 2026 start from NZ$304.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does IXUM have a pool?

IXUM has an outdoor pool.

What makes IXUM a romantic place to stay?

A bar, plus private pools in the guestrooms, help set the scene for a romantic weekend at IXUM.

Is IXUM family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that IXUM is a hit with families.

Are there hot tubs in the rooms at IXUM?

No, but there are private pools in the guestrooms.

Is there a free airport shuttle available at IXUM?

No, IXUM does not offer an airport shuttle service.

Is there a bar or restaurant at IXUM?

Yep, you can grab a meal at IXUM's onsite restaurant that serves international cuisine.

What time are check-in & check-out at IXUM?

Check-in begins at 10:00 AM. Check-out time is noon.

Are pets allowed at IXUM?

No, pets are not allowed.

Is there a golf course on site at IXUM?

There isn't one on site, but Puerto Cancun Golf Course is a short 20-minute walk away.

IXUM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nest in the middle of Cancun

Staying at Ixum for the night was a treat! Lorea and all the staff were kind, present, eager to make this experience an unforgettable one! The food (and the dirty horchata) was incredible. I had to walk to take the bus, but my GPS was out of control and brought me back to the hotel after 25 minutes walk under the sun. They drove me to the bus station. Will definitely go back asap!
Stayed 1 night in Aug 2025

10/10 Excellent

Marc Beliard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to coming back again
Stayed 5 nights in Jul 2025

6/10 Okay

Hsuan Ran

Liked: Staff & service, property conditions & facilities, room comfort
酒店熱水不足 希望可以有更多熱水 如果酒店包含早餐更佳
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 3 Nächte im Hotel verbracht und es hat unsere Erwartungen übertroffen! Das Hotel ist super schön und sehr Detail verliebt gestaltet. Die Zimmer sind geräumig, sehr sauber und der Pool ist ein zusätzliches Plus. Das Essen ist extrem lecker! Wir haben jeden Tag im Hotel gefrühstückt und immer etwas anderes probiert, und jedes Gericht war sehr besonders, frisch und liebevoll zubereitet. Auch das Abendessen war sehr gut, und am Wochenende gibt es Live Musik was die Atmosphäre noch besonderer macht. Das Beste am Hotel ist das Personal! Alle sind sooo freundlich und haben sich sehr viel Mühe gegeben, uns einen unvergesslichen Aufenthalt zu bereiten. Wir haben uns sehr wohl gefühlt. Die Gegend ist sicher, man kann an der Straße parken und es gibt fußläufig ein paar Restaurants und Cafés. Mit dem Uber ist man aber auch schnell und günstig an allen anderen wichtigen Orten. Wir können das Hotel wirklich jedem empfehlen, der nicht den klassischen “Cancun-Resort-Urlaub” sucht sondern lieber individueller reisen möchte! :)
Stayed 3 nights in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, la comida deliciosa
Stayed 3 nights in Aug 2025