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ibis Cancun Centro

Property class: 3

Photo gallery for ibis Cancun Centro

A modern hotel with a prominent 'ibis' sign, a glass facade, and a parking lot with several cars.
A modern interior with red and white geometric wall design, multiple seating areas, and a reception desk with a computer.
A restaurant with multiple dining tables set for guests, overhead pendant lighting, and a visible kitchen area in the background.
A bar area with stools, a TV screen, and shelves with various bottles.
A hotel room with two beds, a window with a view, a mounted TV, and a painting on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$102
includes taxes & fees
24 Oct - 25 Oct

Explore the area

View map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Place, Royal Yak Casino and Sports Book
    ‪2 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Place, Plaza Las Americas
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a bed, a desk with a laptop, a chair, a window with a view of a cityscape, and a closet.

Double Room, 1 Double Bed

8.0 out of 10
Very good
(132 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Lagoon View

A hotel room with two beds, a window with a city view, a framed artwork on the wall, and a wooden headboard.

Double Room, 1 Double Bed, Lagoon View

8.2 out of 10
Very good
(25 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Single Beds

A hotel room with two beds, a large window with a city view, a bathroom with a sink and mirror, and a towel rack.

Double Room, 2 Single Beds

7.4 out of 10
Good
(41 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About the area

Cancun

At ibis Cancun Centro you'll be within steps of Royal Yak Casino and Sports Book and Dubai Palace Casino. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3-property class Downtown Cancun hotel include Plaza Las Americas and Puerto Cancun Marina Town Center.

What's nearby

  • Royal Yak Casino and Sports Book - 2 min walk - 0.2 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza Las Americas - 5 min walk - 0.4 km
  • Plaza 28 - 3 min drive - 2.1 km
  • Las Palapas Park - 3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Sushi Itto - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Flor De Lis - ‬4 min walk

About this property

ibis Cancun Centro

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis Cancun Centro. For a fee, parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Cancun Centro offers 190 accommodations with a hairdryer and blackout curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Pool
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  • Air-conditioning
  • Gym
4.1 out of 5, Very good, 1,458 reviews
The price is NZ$145
includes taxes & fees
18 Oct - 19 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 290 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 290 for adults and from MXN 145 for children
  • Covered self-parking fee: MXN 120 per stay
  • Valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Up to 13 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

What is the cancellation policy at ibis Cancun Centro?

Ibis Cancun Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Cancun Centro?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on 24 Oct 2026 start from NZ$102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Cancun Centro?

Yep, ibis Cancun Centro has a covered self car park for MXN 120 per stay. A self car park is also available, for a fee.

Are there any beaches close to ibis Cancun Centro?

The closest beach to ibis Cancun Centro is Delfines Beach (10.3 km).

Does ibis Cancun Centro serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at ibis Cancun Centro?

No, ibis Cancun Centro does not offer an airport shuttle service.

Is there a bar or restaurant at ibis Cancun Centro?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis Cancun Centro?

Check-in begins at 3:00 PM. Check-out time is noon.

ibis Cancun Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 728 out of 1277 reviews
Rating 8 - Good. 297 out of 1277 reviews
Rating 6 - Okay. 133 out of 1277 reviews
Rating 4 - Poor. 56 out of 1277 reviews
Rating 2 - Terrible. 63 out of 1277 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great,the staff was courteous and the breakfast bar was clean and the food was great. Parking also was nice.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes great room accomodations
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great spotless hotel, good staff an a very friendly customer service
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent staff clean room good location
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For the cost, it is clean and has everything for a quick stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for a quick business visit. Clean room, great staff, and the amenities included everything I needed for a short stay. There's a Walmart and coffee shop right next to the hotel which adds even more convenience and a huge mall a couple of blocks away. The area is safe and quiet. I would definitely recommend this hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
The place is good for relaxing.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were so helpful! Everything was very clean and it’s also in a great location. I hope I can come back soon. I didn’t have enough time there or in all of Cancun
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for work overall it was a wonderful stay a little noisy but is tolerable
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was really nice. The room the staff the front desk were all friendly and accommodating 😁
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service
Excelente
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Attached to a Walmart market for convenience. Walkable to the mall.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes the staff was super nice and accommodating. Room was clean and I would recommend this hotel to family and friends.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice dtay
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very near to the largest Mall in Cancun, and great staff! With PARKING!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and helpful. The area was super nice. Lots of stuff around the hotel. The room was clean with nice AC! Would definitely stay there again.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and functional. There is Walmart supermarket within the building complex which makes it very convenient for incidentals. The property is clean and the majority of the staff were friendly and helpful. The buffet breakfast is OK but not as varied as the one at sister property in Merida. Good enough for a one day stay. Reasonably priced, especially when considering prices in Cancun. My room had a view of the lagoon, but the window could use a good wash to really enjoy it. Overall, the property met my needs and I would consider staying there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Amenities
Good location for one night.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everithyng was ok...
Stayed 1 night in Apr 2026