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ibis Cancun Centro

3.0 star property
Hotel with a restaurant, a short walk to Plaza Las Americas

Photo gallery for ibis Cancun Centro

Daily buffet breakfast (MXN 279 per person)
Shower, eco-friendly toiletries, hair dryer, towels
Business centre
Daily buffet breakfast (MXN 279 per person)
Desk, blackout curtains, soundproofing, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Housekeeping
The current price is NZ$103
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Place, Plaza Las Americas
    ‪3 min walk‬
  • Place, Dubai Palace Casino
    ‪3 min walk‬
  • Place, Plaza 28
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

7.8 out of 10
Good
(113 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

7.2 out of 10
Good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Cancun

At ibis Cancun Centro you'll be within steps of Royal Yak Casino and Sports Book and Dubai Palace Casino. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 3-property class Downtown Cancun hotel include Plaza Las Americas and Puerto Cancun Marina Town Center.

What's nearby

  • Plaza Las Americas - 3 min walk - 0.3 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza 28 - 2 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.9 km
  • Playa Tortugas - 10 min drive - 7.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Flor De Lis - ‬4 min walk
  • ‪La Troje - ‬5 min walk
  • ‪Royal Yak - ‬3 min walk
  • ‪McDonald's - ‬7 min walk

About this property

ibis Cancun Centro

Hotel with a restaurant, a short walk to Plaza Las Americas
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis Cancun Centro. For a fee, parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Cancun Centro offers 190 accommodations with a hairdryer and blackout curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (MXN 120 per stay)
  • Covered valet parking on site (MXN 120 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 279 for adults and from MXN 140 for children
  • Covered self-parking fee: MXN 120 per stay
  • Valet parking fee: MXN 120 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Up to 13 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

What is the cancellation policy at ibis Cancun Centro?

Ibis Cancun Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Cancun Centro?

As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on 1 Nov 2025 start from NZ$103.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Cancun Centro?

Yep, ibis Cancun Centro has a covered self car park for MXN 120 per stay.

Are there any beaches close to ibis Cancun Centro?

The closest beach to ibis Cancun Centro is Playa Tortugas (3.6 km).

Does ibis Cancun Centro serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at ibis Cancun Centro?

No, ibis Cancun Centro does not offer an airport shuttle service.

Is there a bar or restaurant at ibis Cancun Centro?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ibis Cancun Centro?

Check-in begins at 3:00 PM. Check-out time is noon.

ibis Cancun Centro Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 656 out of 1300 reviews
Rating 8 - Good. 342 out of 1300 reviews
Rating 6 - Okay. 140 out of 1300 reviews
Rating 4 - Poor. 76 out of 1300 reviews
Rating 2 - Terrible. 86 out of 1300 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Stecy K Zapata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff there are super friendly. They kept our luggage’s in their room because our flight got delayed and called us taxis since we didn’t want to get scammed. It’s right next to a mall and starbucks/restaurants. And even better, a Walmart! I believe this hotel is affordable and convenient for anyone.
Stayed 4 nights in May 2025

6/10 Okay

Matthew W.

Travelled with family
Disliked: Amenities
Good location for one night.
Stayed 1 night in Jun 2025

6/10 Okay

Matthew W.

Travelled with family
Disliked: Amenities
Good option for an overnight stay, but not more than a night and they don't have a gym.
Stayed 2 nights in Jun 2025

10/10 Excellent

mario

Liked: Cleanliness
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Stayed 1 night in Jun 2025

2/10 Terrible

Janette

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible and to small it should be a capsule hotel
Stayed 1 night in Jun 2025

2/10 Terrible

Janette

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible for more than 1 person is a small cave not a good place unless you are by yourself no table or chair barely a bed and shelf no space not even for luggage
Stayed 1 night in Jun 2025

10/10 Excellent

Igor, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 9 nights in May 2025

8/10 Good

Mhd louay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊
Stayed 1 night in May 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente y conveniente
Stayed 1 night in Mar 2025

2/10 Terrible

Reyna

Travelled with family
Super tiny rooms not even fit the baggage in the floor, or waking around! Really bad experience
Stayed 1 night in May 2025

10/10 Excellent

Juan, San Francisco

Travelled with family
Liked: Cleanliness, staff & service
It’s centrically located in centro Cancun. There’s a Walmart next door which’s very convenient. Rooms are clean and recently renovated. There’s no fridge in the room and for me was a little inconvenient since I had no way to store my insulin injections. There’s no iron in the room either. Other than that the staff was very professional and attentive.
Stayed 2 nights in May 2025

8/10 Good

Carl, Montreal

Stayed 1 night in May 2025

10/10 Excellent

Alfredo, tooele

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 2 nights in Apr 2025

10/10 Excellent

HECTOR

Stayed 1 night in Apr 2025

10/10 Excellent

Michael, houma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

2/10 Terrible

Elys

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room didn’t have air conditioning. Great staff, horrible hotel
Stayed 1 night in Mar 2025

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities

convenient for central Cancun

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, but the door to the hallway was to thin so I could hear everyone coming in and out of the elevator. But other than that it was a wonderful stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the airport and major mall and food. Easy going hotel -very simple
Stayed 2 nights in Apr 2025

8/10 Good

Himal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lazaro, Miami

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent property and customer service
Stayed 2 nights in Apr 2025

10/10 Excellent

Siva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty descent, only thing I didn’t like it the access card issue to enter the room, in 3 days I faced access issue at least 3 times.
Stayed 3 nights in Apr 2025