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Moon Palace Nizuc - All inclusive

Photo gallery for Moon Palace Nizuc - All inclusive

A resort pool area with a water slide, lounge chairs, and a sunset view.
Property video
A hotel room with a large bed, a bathtub, a bathroom with a mirror, and a view of the ocean.
A modern hotel room with a dining area, a sofa, a coffee table, and a view of the ocean.
A bar area with a large, ornate chandelier, multiple bar stools, and a variety of bottles on the counter.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$677
includes taxes & fees
14 Oct - 15 Oct

Explore the area

View map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500
  • Place, Moon Palace Golf Club
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪29 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Deluxe Garden View - Kids & Teens Free

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom with a bathtub and a large window.

Superior Deluxe Garden View - Kids & Teens Free

8.6 out of 10
Excellent
(67 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

A modern hotel room with a large bed, a sitting area, a bathtub, and a view of the ocean.

Superior Deluxe Ocean View - Kids & Teens Free

8.4 out of 10
Very good
(18 reviews)
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

A hotel room with a large bed, a desk, a bathtub, and a view of the ocean.

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

A hotel room with a large bed, a bathtub, a vanity with a mirror, and a view of the ocean.

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

A modern hotel room with a large bed, a sitting area with a view of the ocean, a private balcony with a pool, and a television displaying the hotel name.

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Family Suite Garden View - Kids & Teens Free

A hotel room with two beds, a large window, a TV, a bathroom, and a balcony.

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom with a bathtub and a large window.

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Three Bedroom Villa

A hotel room with a large bed, a desk, a bathtub, and a view of the ocean.

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at Moon Palace Nizuc - All inclusive. You'll be 0.1 km (0.1 mi) from Moon Palace Golf Club and 14.7 km (9.2 mi) from Riviera Cancun Golf Resort. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at AWE Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The theme restaurant, Caporales, serves Mexican cuisine and is open for breakfast and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Enjoy the 2 outdoor tennis courts, golf course and free kids' club plus access to golf lessons. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Buffet breakfast is available for free. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Cancun property include Delfines Beach and El Rey Archaeological Zone.
View more Resorts in CancunOpens in a new window

What's nearby

  • Moon Palace Golf Club - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Riviera Cancun Golf Resort - 8 min drive - 4.2 km
  • Delfines Beach - 29 min drive - 25.5 km
  • La Isla Shopping Mall - 39 min drive - 33.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪Lobby Bar - ‬2 min walk
  • ‪Digit Bar - ‬19 min drive
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Aroma CafĂ© - ‬19 min drive
  • ‪Boulangerie - ‬19 min walk

About this property

Moon Palace Nizuc - All inclusive

Moon Palace Nizuc - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Moon Palace Nizuc - All inclusive, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the luxury Moon Palace Nizuc - All inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Mediterranean Cancun property.

  • 709 guestrooms or units
  • 3 levels
  • 34 buildings
  • 6 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Moon Palace Nizuc - All inclusive offers 709 accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Memory foam beds feature down duvets and premium bedding. 47-inch Smart televisions come with digital channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

AWE Spa has 36 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa PelĂ­canos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 34 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

American ExpressMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-000963/2025

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Moon Palace Nizuc - All inclusive?

Moon Palace Nizuc - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on 14 Oct 2026 start from NZ$677, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Moon Palace Nizuc - All inclusive?

Yep, Moon Palace Nizuc - All inclusive has a free self car park and free valet parking.

Are there any beaches close to Moon Palace Nizuc - All inclusive?

The closest beach to Moon Palace Nizuc - All inclusive is Delfines Beach (9.7 km).

Is there a spa on site at Moon Palace Nizuc - All inclusive?

Yep, AWE Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Moon Palace Nizuc - All inclusive have a pool?

Yep, and guests recommend it! Moon Palace Nizuc - All inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

Does Moon Palace Nizuc - All inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Moon Palace Nizuc - All inclusive?

Moon Palace Nizuc - All inclusive features 3 outdoor pools, a full-service spa and 6 restaurants. All guestrooms come with Hot tubs, memory foam beds and premium bedding.

What makes Moon Palace Nizuc - All inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Moon Palace Nizuc - All inclusive.

Is Moon Palace Nizuc - All inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Moon Palace Nizuc - All inclusive is a hit with families.

Are there hot tubs in the rooms at Moon Palace Nizuc - All inclusive?

Yep, all rooms come with private hot tubs.

Does Moon Palace Nizuc - All inclusive serve breakfast?

Yep, complimentary buffet breakfast is offered at Moon Palace Nizuc - All inclusive.

Is there a free airport shuttle available at Moon Palace Nizuc - All inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Moon Palace Nizuc - All inclusive?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Moon Palace Nizuc - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Moon Palace Nizuc - All inclusive?

No, only service animals are allowed.

Is there a golf course on site at Moon Palace Nizuc - All inclusive?

Yep, Moon Palace Nizuc - All inclusive has a 27-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Moon Palace Nizuc - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1014 reviews
Rating 8 - Good. 196 out of 1014 reviews
Rating 6 - Okay. 87 out of 1014 reviews
Rating 4 - Poor. 35 out of 1014 reviews
Rating 2 - Terrible. 37 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Jigar Ramaniklal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food , night shows, activities , multiple pools - had a fantastic time!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jyotirugmani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed our stay here, Plenty of activities for all age groups. Great variety of food and very courteous staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly and accommodating staff, great food variety, activities for the entire family. Already talking about our next trip back.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Chinnari Upendra k

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good staff breakfast good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is top notch and one of the best stays in Cancun. You cannot go wrong with staying here and we will be return customers.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Oluwatoyin Ayodeji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation ever
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, traveled with 3 kids, we had a great time. Will definitely come back.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Suthakar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort. Food was great, customer service was fantastic.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic pick, our stay at the Moon Palace Nizuc was great and we’d love to come back.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be going back! The facilities are so nice and the staff was winderful
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Phuc Thi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was a quiet relaxing place. Not so crowded like sunrise or the grand. The food is pretty good. Love the coffee shop with crepes, pastries, gelato...the pools are huge. The staff are super nice and attentive. Great experience.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean & beautifully landscaped. The staff was incredibly friendly & attentive. Wonderful resort!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Vinni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent foods! I’ve been to a lot of resort, this place offers for the best foods and beverages. Everything i ate and drink was delicious!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great all-inclusive for high school senior group spring break! Fun at the pool, energetic and attentive staff, food was good!!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Jiyong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2026
Verified review

8/10 Good

Joan

Liked: Staff & service, amenities
Food in specialty restaurants are great! Staff are very friendly.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Han kyong

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect during our stay at Moon Palace.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Moon Palace! Got married there in 2023 and we love going back every anniversary to celebrate! Quick ride from the airport, delicious food and the staff is top notch!
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff was nice,
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
it was a nice place for sure i’ve just been so better
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Valisatie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful vacation! Beautiful and incredibly clean. Staff was incredibly attentive and kind. I would definitely stay here again!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Harshavardhan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful. Clean and food was great
Stayed 4 nights in Jan 2026