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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

On the beach, beach cabanas, sun-loungers, beach umbrellas

6 bars/lounges, 3 poolside bars, swim-up bar, beach bar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
Spa
Parking included
Free Wi-Fi

includes taxes & fees

3 June - 4 June

Explore the area

Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580

Place, Arrecife de Puerto Morelos National Park
‪6 min walk‬
Place, Puerto Morelos Beach
‪14 min drive‬
Place, Puerto Morelos Town Square
‪20 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪24 min drive‬

Room options

Suite (Swim Up Paradise)

Very good

43 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Room (Paradise)

Wonderful

Garden view
30 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Premium bedding, down duvets, free minibar, in-room safe

Paradise Suite

Exceptional

Garden view
50 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Junior Suite (Paradise)

Wonderful

Garden view
43 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free Wi-Fi

Junior Suite (Swim Up Paradise)

43 sq m
1 bedroom
Sleeps 4
2 Queen Beds
Free Wi-Fi

Paradise Junior Suite

Sleeps 2
Free Wi-Fi

Room, Ocean View (Paradise)

Wonderful

Ocean view
29 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Suite (PARADISE CHILL OUT )

Ocean view
58 sq m
Sleeps 4
1 King Bed
Free Wi-Fi

Suite (PARADISE CHILL OUT SWIM UP)

Exceptional

58 sq m
Sleeps 4
1 King Bed
Free Wi-Fi

Suite with Sea View

Sea view
35 sq m
Sleeps 2
Free Wi-Fi

Suite with internal view

30 sq m
Sleeps 2
Free Wi-Fi

Suite with internal view

51 sq m
Sleeps 4
Free Wi-Fi

Suite with internal view

51 sq m
Sleeps 4
Free Wi-Fi

Suite with internal view

62 sq m
Sleeps 2
Free Wi-Fi

Suite with internal view

70 sq m
Sleeps 4
Free Wi-Fi

Suite with internal view

65 sq m
Sleeps 4
Free Wi-Fi

Suite with internal view

65 sq m
Sleeps 4
Free Wi-Fi

Paradise Ocean View Room

Sleeps 2
Free Wi-Fi

Paradise Room

Sleeps 2
Free Wi-Fi

Paradise Suite

Sleeps 2
Free Wi-Fi

Swim up Paradise Junior Suite

Sleeps 2
Free Wi-Fi

Swim up Paradise Suite

Sleeps 3
Free Wi-Fi

Combined shower/bathtub, rainfall showerhead, free toiletries

Paradise Chill Out Suite

Sleeps 3
Free Wi-Fi

Paradise Swim Up Chill Out Suite

Sleeps 3
Free Wi-Fi

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All. Within steps you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, The Beach House, serves international cuisine and is open for breakfast, lunch and dinner. 5 O'Clock Somewhere Bar is the property's own bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 5-property class Puerto Morelos property include Puerto Morelos Town Square and Puerto Morelos Beach.

What's nearby

Arrecife de Puerto Morelos National Park - 6 min walk - 0.6 km
Puerto Morelos Beach - 14 min drive - 10.5 km
Moon Palace Golf Club - 16 min drive - 15.8 km
Ojo de Agua Beach - 19 min drive - 14.0 km
Puerto Morelos Town Square - 20 min drive - 14.4 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

‪Le Chique - ‬6 min drive
‪Siena Restaurant - ‬6 min drive
‪Preferred Club Bar - ‬6 min drive
‪Lobby Bar - ‬4 min walk
‪Restaurante Zócalo - ‬6 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club and a garden. Self parking and valet parking are free.

This 5-star Puerto Morelos property is smoke free.

148 guestrooms or units

4 dining venues

3 bars by the pool

6 bars or lounges

Conference rooms

Buffet breakfast (free)

Karaoke

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (free)

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

Bar on the beach

Swim-up bar

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Similar properties

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

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includes taxes & fees

22 May - 23 May

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Spa pool
Breakfast included
All-inclusive

includes taxes & fees

31 May - 1 June

Pool
Spa pool
Breakfast included
All-inclusive

includes taxes & fees

1 June - 2 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
3 poolside bars
4 restaurants
6 bars/lounges
A beach bar
A coffee shop/cafe
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

5 O'Clock Somewhere Bar
Frank & Lola's
Latino
Rita's Taco House
The Beach House

Things to do

4 outdoor pools
Beach volleyball
Beach yoga
Concerts/live shows
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Health club
Karaoke
Playground
Shopping

Family friendly

4 outdoor pools
Baby bath
Baby toys
Changing table
Children's games
Children's toys
Free babysitting
Free children's club
Free rollaway/extra bed
Free supervised activities for children
Grocery/convenience store
High chair
Laundry facilities
Lifeguards on site
Mini-fridge
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

2 meeting rooms

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Lifeguards
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch smart TV with premium cable channels

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Free stocked minibar
Mini-fridge
Restaurant dining guides
Wet bar

Air conditioning
Connecting rooms available
Desk
Free international calls
Free local calls
Individual decor
Individual furnishings
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun

Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

What is the cancellation policy at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All on 3 Jun 2026 start from NZ$576, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yep, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All has a free self car park and free valet parking.

Are there any beaches close to Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yep, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is a short 1-minute walk from Petempich Bay. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yep, there is an onsite spa at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have a pool?

Yep, and guests recommend it! Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All.

Is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as changing tables and highchairs in the guestrooms, it's no surprise that Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is a hit with families.

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All serve breakfast?

You bet, complimentary buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

No, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All does not offer an airport shuttle service.

Is there a bar or restaurant at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

No, only service animals are allowed.

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

8.4

Very good

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

4/10 Poor

Renata

Travelled with family, Travelled with group

19 Feb 2026

Liked: Cleanliness

Disliked: Amenities

Bars had limited hours and closed earlier than advertised. No buffet everything was a sit down and was a big ordeal to eat an 1-1.5 every time you wanted to eat. I like my buffets where you can grab and go quick. Not every meal has to be sit down and if you didn’t like what was in the limited menu as options you were out of luck. Entertainment was very limited as well. It’s a place for seniors 75+ or people who go to bed with the chickens.

Stayed 5 nights in Feb 2026

8/10 Good

Brian

19 Feb 2026

Stayed 4 nights in Feb 2026

8/10 Good

Anthony

18 Feb 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

Mohammed

18 Feb 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

Jack

18 Feb 2026

We stayed at the Cancun resort - the family site with the beach The Riviera Maya site is adults only with no beach (yet). I will repeat what others have said; the staff are phenomenal. Attentive to any request. Everyone is professional and works very hard. Service with a smile, and on two occasions I noticed they were utmost polite even when guests were being very rude to them. Rooms, pools, and entire resort very clean. I especially took note of the team that gets up before dawn and works through to the sweltering midday heat to clear any seaweed that washes up on shore - back-breaking work. The food is excellent. The produce and seafood is especially fresh. Of the four restaurants, Beach House is our favourite. Rita's Taco Lounge is a fun alternative for lunch, offering several unique margaritas. For dinner, if not Beach House, we preferred The Latino to Frank's Italian, but both are excellent. I had so many memorable meals, but in the end my favourite was the grilled octopus from The Latino. All the soups at all the restaurants were outstanding. After a week, we had a chance to explore much of the menus, but wish we had one or two more week to taste everything. That said, we left every meal uncomfortably full, having been allowed to order as much as we wanted. If I had asked the staff to roll me out of there, I'm sure they would have obliged. We would 100% return here again, and we recommend this resort to anyone.

Stayed 7 nights in Feb 2026

10/10 Excellent

Melissa

16 Feb 2026

Stayed 4 nights in Feb 2026

4/10 Poor

Zoe Lee

15 Feb 2026

Stayed 4 nights in Feb 2026

8/10 Good

Elijah Carter

Travelled with family

13 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

This resort had it all! This is one of the smaller resorts we’ve been to and I can’t say enough good things. First of all, the staff is amazing!! Everyone and I mean everyone smiles and greats you. They take the time to make sure that you have what you need and taken care of, room service especially. The bartenders are awesome (shout out Elbert) and pour great drinks. The check in was smooth, plenty of pools, and great activities. Will definitely come back!

Stayed 5 nights in Feb 2026

10/10 Excellent

Bianca

Travelled with partner

12 Feb 2026

Liked: Cleanliness, property conditions & facilities

The food is incredible compared to other resorts, à la carte restaurants first come first serve no reservation needed and you will always be seated. The staff is so friendly, kind and welcoming. The rooms are spacious, beautifully decorated and clean. Beautiful beach, and a lot of places on the resort to lounge. If you’re looking for a destination for pure relaxation, and great food, this is the spot!

Stayed 7 nights in Feb 2026

8/10 Good

Romelia

12 Feb 2026

Stayed 4 nights in Jan 2026

10/10 Excellent

Sam

11 Feb 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

Mark

Travelled with family

10 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very well kept property. Staff was always there to see to what ever you needed. Judith made sure are room was always clean. Emilio was the best, always greeted us with a friendly smile. Food was delicious especially Rita’s tacos.

Stayed 7 nights in Jan 2026

10/10 Excellent

Janel

Travelled with family, Travelled with partner, Travelled with group

10 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Our room was spotless and many of the staff made our week long stay so much more enjoyable! Shout out to Shirley, Norma, Daniel Ernesto and Picasso!! You all were wonderful bright points of our stay!

Stayed 5 nights in Feb 2026

2/10 Terrible

Nikita

10 Feb 2026

Stayed 6 nights in Jan 2026

8/10 Good

Blake

10 Feb 2026

Stayed 10 nights in Jan 2026

8/10 Good

Colleen

Travelled with family, Travelled with group

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Pools were freezing, coffee shop didn’t open until 8:00 am. Everything else was wonderful!

Stayed 5 nights in Feb 2026

10/10 Excellent

Jonathan Peter Ross

Travelled with partner

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The Margaritaville Island Reserve Riviera Cancún vibe is very relaxed and the place was spotless. Staff without exception were great starting with an "ask" on checking in that was accomodated followed by room service as were arrived later in the evening. The pool was a bit chilly as weather during our week was chilly too but we enjoyed each of the restaurants, the spa and used a bali bed on the beach for our last full day (really worth it if we join family/grandkids there next time!) Thank you to all the staff that made this an awesome trip!

Stayed 8 nights in Jan 2026

6/10 Okay

Kendra

9 Feb 2026

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

The staff was very nice and my room was clean. There were a lot of offers that turned out to be only if I became a member. I went for my 40th birthday and saw a voucher for $150 for a facial and massage and hydrotherapy but when I asked about it it was $350. Also they kept saying they would do something nice for my birthday like dinner on the beach or something but I had to buy it all. They did leave rose petals on my bed though and build a cake out of towels. That was pretty cool. Also, I went the one week it was very cold apparently.

Stayed 5 nights in Feb 2026

10/10 Excellent

Belinda

Travelled with family, Travelled with group

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everyone was so friendly and helpful. I got injured while there and employees were very quick to respond and help me out with crutches and a wheelchair for the rest of our stay. Ernesto was the best at the SOS bar! Thanks for a wonderful stay! We will definitely be back!

Stayed 5 nights in Feb 2026

8/10 Good

Caitlin

Travelled with group

7 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The grounds were beautiful. Everything was very clean and well manicured. Difficult to get beach and pool chairs. Everyone was up early saving their spots. Hotel is off the beaten path. Beach was ok but Cancun beaches are much nicer. No beach/pool food or drink service. Drinks available at the bar. Smaller resort.

Stayed 6 nights in Feb 2026

10/10 Excellent

Timothy Greene

6 Feb 2026

Stayed 2 nights in Jan 2026

8/10 Good

Christopher Philip

5 Feb 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Molly

4 Feb 2026

The staff were incredible and very attentive to our every need. The room was cleaned everyday

Stayed 5 nights in Jan 2026

6/10 Okay

Malaysia

Travelled with partner

2 Feb 2026

Liked: Cleanliness, property conditions & facilities

Staff was friendly and resort was beautiful only thing knocking the stars down is the food. Food could’ve definitely been better all the way around. Found myself going off resort to eat was about 2-3 good restaurants in the resort including the buffet.

Stayed 4 nights in Jan 2026

8/10 Good

Marcella

2 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean spacious room The beautiful grounds and public areas Nice staff

Stayed 6 nights in Jan 2026

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

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Paradise Swim Up Chill Out Suite

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Puerto Morelos

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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

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Family friendly

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Full-service spa

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