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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Property class: 5 and above

Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

A pool area with palm trees, a lounge chair, and a view of the sea.
An aerial view of a resort with multiple buildings, a beach, and a swimming pool area.
A row of wooden beach cabanas with white canopies, arranged along a sandy beach with a wooden pier in the background.
A spacious lobby with a high thatched ceiling, a central art installation, and a floor with a compass design.
A thatched-roof bar with a circular seating area, surrounded by palm trees and a pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$552
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪6 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Place, Puerto Morelos Town Square
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite (Swim Up Paradise)

A pool area with a wooden table and chairs, a blue bridge, and a view of a building with blue and white walls.

Suite (Swim Up Paradise)

8.8 out of 10
Excellent
(8 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

A neatly arranged hotel room with a large bed, a bench, a small table with a basket, and a view of a beach through a window.

Room (Paradise)

9.2 out of 10
Wonderful
(81 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

A hotel room with a bed, a painting of a beach scene, and two wall-mounted lamps.

Paradise Suite

9.6 out of 10
Exceptional
(42 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

A hotel room with a large bed, a painting of a beach scene, a lamp, and a small table.

Junior Suite (Paradise)

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (Swim Up Paradise)

A pool area with a wooden table and chairs, a blue bridge, and a view of a building with blue and white walls.

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Paradise Junior Suite

  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

A resort with a pathway lined with palm trees, a pool area with blue chairs, and a sign reading "Changer in Aji."

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(85 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (PARADISE CHILL OUT )

A hotel room with a bed, two wall-mounted lamps, a flat-screen TV, and two paintings.

Suite (PARADISE CHILL OUT )

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite with Sea View

Room

Suite with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with internal view

Room

Suite with internal view

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All. Within steps you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 4 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, The Beach House, serves international cuisine and is open for breakfast, lunch and dinner. 5 O'Clock Somewhere Bar is the property's own bar. Spend the day at the beach where you'll find cabanas, and enjoy the on-site free kids' club and gym. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 5-property class Puerto Morelos property include Puerto Morelos Town Square and Puerto Morelos Beach.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 6 min walk - 0.6 km
  • Petempich Bay - 6 min drive - 2.5 km
  • Puerto Morelos Beach - 14 min drive - 10.5 km
  • Ojo de Agua Beach - 18 min drive - 14.0 km
  • Puerto Morelos Town Square - 19 min drive - 14.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Preferred Club Bar - ‬6 min drive
  • ‪La Parrilla - ‬6 min drive
  • ‪La Tentazione Osteria - ‬5 min walk
  • ‪Miyako - ‬18 min drive
  • ‪The Boathouse - ‬5 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club and a garden. Self parking and valet parking are free.

This 5-star Puerto Morelos property is smoke free.

  • 148 guestrooms or units
  • 4 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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  • Pool
  • Breakfast included
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Property amenities

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 011-007-000068/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

What is the cancellation policy at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All on 6 Oct 2026 start from NZ$552, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yep, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All has a free self car park and free valet parking.

Are there any beaches close to Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yep, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is a short 1-minute walk from Petempich Bay. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yep, there is an onsite spa at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have a pool?

Yep, and guests recommend it! Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All.

Is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as changing tables and highchairs in the guestrooms, it's no surprise that Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is a hit with families.

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All serve breakfast?

You bet, complimentary buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

No, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All does not offer an airport shuttle service.

Is there a bar or restaurant at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

No, only service animals are allowed.

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 571 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, will visit again. Will also book my clients here.Livd the special attention to detail staff had, remembering
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is amazing and the resort is clean. We loved our stay.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort beach was kept clean of seaweed and water was clean and beautiful
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique style property. I’m a repeat guest.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort because of friendly staff & remarkable service. Fine & casual dining. The special romantic dinner on the beach option. Really great place to relax & have many things to do. Concierge team was Awesome! Plan to visit again when possible.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the food, the location and the cleanliness of the resort is 5 star. Highly recommend this resort. We will definitely be back
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire resort was well maintained throughout the day. Nightly beach activities were wonderful and staff was very attentive.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort. Friendly staff, clean , beautiful rooms, delicious food. It was helpful to have someone at the front who helped us book trips for our stay ( Tulum, Cenote, swimming with turtles etc)
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super family friendly. We had a 7 month old and we received so much support and accommodations. Would definitely go back.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were incredibly clean and the beach access was perfect for those wanting to swim and see some fish. Property was starting to show signs of aging and weathering, but not in a way that took away from the overall appeal. The resort is quieter than others, but perfect for those who want to relax and have excellent service from staff. The intermittent activities through the day were also nice to break up time in the sun. This was our second time visiting and we would definitely come again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great amenities it was a pleasure to stay at this resort. Thank you for being so attentive with all guests. Very clean and beautiful!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and was cleaned and restocked daily. The staff were very helpful and friendly. The spa was the best I’ve ever been too. Everything is always clean and the food is delicious. The drinks are even better!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure the staff was so hospitable. The resort was so clean and BEAUTIFULLY kept. We are returning after 4 years same staff and even better service and food! Pristine beaches and pool options galore! We will not be waiting 4 more years
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emilio was great!!!! Manuel was awesome!!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great property- we enjoyed our stay!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had exceptional service. Caesar was amazing and went out of his way to make our dinners memorable. All the staff were attentive and nice. The resort was small and quiet, which we preferred for this trip. The room was cozy, clean and the perfect size for what we needed. We will definitely return to this resort.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, area is kept clean.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing, it was my second trip here. We booked a king
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, Loved that it was a smaller resort and very clean :)
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved the food, rooms were amazing
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing. The food was very good as well. We enjoyed our stay and will be back for sure. Great place for relaxing and unwinding
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful most relaxing
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Smaller resort. Beautiful.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and quiet. Most of the staff was very friendly and helpful.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff lovely food options.
Stayed 4 nights in Jan 2026