Ocean Coral & Turquesa All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
Exterior
10 restaurants, breakfast served, local and international cuisine
Kayaking
Couples treatment room(s), sauna, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Room service
The current price is NZ$406
includes taxes & fees
29 June - 30 June

Explore the area

Map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪16 min walk‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Town Square
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Junior Suite Ocean View

7.6 out of 10
Good
(52 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Premium bedding
Ceiling fan
Blackout curtains
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Royal Master

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Premium bedding
Ceiling fan
Blackout curtains
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Garden View

8.4 out of 10
Very good
(197 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
HDTV
Premium bedding
Ceiling fan
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Ocean View

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Premium bedding
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar

8.6 out of 10
Excellent
(41 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Ceiling fan
Premium bedding
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar Sea View

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Ceiling fan
Premium bedding
Separate bedroom
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Honeymoon Suite

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Privilege Master Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Premium bedding
Separate bedroom
  • 89 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Garden View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Premium bedding
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Premium bedding
Ceiling fan
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite -5 Guests- Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 King Bed

Family Suite -5 Guests- Junior With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed OR 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Suite Deluxe With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior With Garden View

  • Sleeps 2
  • 1 Double Sofa Bed and 1 Queen Bed

Suite Superior With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Ocean Coral & Turquesa All Inclusive. Within steps you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Beach within a 15-minute stroll. Highlights at this all-inclusive property include 10 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The family restaurant, Casa del Mar, serves local and international cuisine and is open for breakfast, brunch and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. There's also free self parking, along with the convenience of a shopping centre shuttle. .Attractions within a 20-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Puerto Morelos Beach - 16 min walk - 1.4 km
  • Crococun Zoo - 4 min drive - 2.8 km
  • Ojo de Agua Beach - 5 min drive - 4.3 km
  • Puerto Morelos Town Square - 6 min drive - 4.6 km
  • Petempich Bay - 11 min drive - 4.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬3 min walk
  • ‪The Kitchen Table - ‬10 min walk
  • ‪Bordeaux Restaurant - ‬16 min walk
  • ‪Sports Bar - ‬14 min walk
  • ‪Sensai - ‬6 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 4 outdoor pools
Ocean Coral & Turquesa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Ocean Coral & Turquesa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This 5-star Puerto Morelos property is smoke free.

  • 593 guestrooms or units
  • 4 levels
  • 21 buildings
  • 10 dining venues
  • 6 bars or lounges
  • Conference rooms
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral & Turquesa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Coral & Turquesa All Inclusive?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Ocean Coral & Turquesa All Inclusive on 29 Jun 2025 start from NZ$405.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive has a free self car park.

Are there any beaches close to Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive is a short 14-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Coral & Turquesa All Inclusive?

Yep, Despacio Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Coral & Turquesa All Inclusive have a pool?

Yep, and guests love it! Ocean Coral & Turquesa All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive features 4 outdoor pools, a full-service spa and 10 restaurants. All guestrooms come with premium bedding and free minibar items.

What makes Ocean Coral & Turquesa All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Coral & Turquesa All Inclusive.

Is Ocean Coral & Turquesa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Ocean Coral & Turquesa All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Coral & Turquesa All Inclusive?

No, Ocean Coral & Turquesa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Coral & Turquesa All Inclusive?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean Coral & Turquesa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Coral & Turquesa All Inclusive?

No, pets and service animals are not allowed.

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1179 out of 2368 reviews
Rating 8 - Good. 636 out of 2368 reviews
Rating 6 - Okay. 312 out of 2368 reviews
Rating 4 - Poor. 146 out of 2368 reviews
Rating 2 - Terrible. 95 out of 2368 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of the SPA, was charged USD $1900 instead of $1900 pesos, twice for a total of USD $3,800, The Spa refused to issue a refund on the spot, unnecessary headache on vacations. The service at the restaurants and bars was top notch, the entertainment at one of the pools was fun. The food was very good and vast selection at the buffet. The lady at the coffee shop was amazing. The beach had a lot of seaweed, not the turquoise blue ocean I was expecting, not enough beach chairs, was not able to score one the entire week, they are all gone before 8am. The teen club is not open, not much to do for the older kids, great for the little ones. The beds were comfy and the mini bar restoke daily with the basics
Stayed 7 nights in Mar 2025

10/10 Excellent

JAKE CHO-PING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need update the rooms and some of the aeea.
Stayed 7 nights in Mar 2025

6/10 Okay

STACIE

Liked: Cleanliness
Lack of good restaurants and the service at the restaurants.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so attentive to our every need! We went for a friend's birthday and they left a delicious cake in the room on the morning of! We went on an excursion and were not going to make our dinner reservations and they have a concierge group text. I text the group and they changed my reservation to a later time. This is the second time I go there and I will definitely continue going.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriel Estudillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms large and close to everything, food exelent and many varieties, waiters top of the best.
Stayed 4 nights in Mar 2025

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love all of them.
Stayed 5 nights in Mar 2025

10/10 Excellent

David E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this resort 4 times now and enjoyed it every time ,dont really like to have to cary my phone to scan the QR code to be able to see things, like menues and never figured out how to make reservations
Stayed 6 nights in Mar 2025

8/10 Good

Edward

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The food was exceptional. The staff was friendly. The floors in the room were not clean at all (always had to wear the slippers while in room). Pools were very nice and well maintained. It was very quiet, even when there was shows going on with loud music. There really isn't a beach area and it is mostly filled with seaweed. It is a huge complex. The wildlife on the grounds were amazing! If you like going to shows every night and doing activities this is a very nice spot. If you prefer to lounge on the beach, pick another resort. We had a great time, probably will not go back, but not sad we went.
Stayed 6 nights in Mar 2025

6/10 Okay

Amy Cathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean people cleaning at all hours of the day and night . I did not like a lot of things, especially being harassed to purchase a timeshare, there was a letter placed in our door about leaking water into the room below us, and they needed to do maintenance in a room for three hours. I feel that we should’ve been upgraded to a different room and this was not even a suggestion or anything was given for compensation of the inconvenience. We were told that there was a shuttle that was going to a tequila tasting, jewelry shop, and two hours at the mall. This was deceiving as we went to a cheap gift shop not a mall. We would not have gone and wasted our time. As we wanted to go to an actual shopping mall with more than one store. Upon checkout Josue could not get the card reader to work and we were in a hurry for airplane just took an extra amount of time and it ended up having cash for the spa services they were extremely overpriced. I feel if he couldn’t get the card reader working after 20 minutes then it should’ve been his issue after he tried more than one card reader. The spa services I received I did not feel were enough treatment on my face for the facial. I definitely feel that the hotel did not care about all this.
Stayed 4 nights in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Carolyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely outstanding. Pool with the swim up bar was full of activities and the entertainment team was incredible. Food was good, layout of the resort was wonderful too. Was in our top 3 favorite resorts!
Stayed 7 nights in Feb 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to take kids family relax you can find quiet or busy sports and then entertainment at night is a nice plus the food is written from average to good but it’s not inclusive so I didn’t have too much expectations. The grounds were kept very clean and the beach was lovely as well as the pools
Stayed 5 nights in Mar 2025

10/10 Excellent

Delmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. My husband and I celebrated our 40th anniversary and was given a free upgrade on our room which was very nice. We really enjoyed the late night music in the lobby with the duet group. Don’t remember her name, but had a beautiful voice and took a lot of requests. We are looking forward to returning for another stay in the near future. Thanks to everyone for making our holiday special.
Stayed 4 nights in Mar 2025

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The service was not what it has been in the past.
Stayed 6 nights in Mar 2025

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
the property seemed to be clean. the wait staff were friendly the beach was not usable because of the seaweed.the food in the restaraunts was not that good and small portions. we were not able to get into the 5 restaraunts because of limited seating and times. we had no hot water in the shower for 2 days. I would not return to this resort again. the ratings they show are false.
Stayed 5 nights in Mar 2025

10/10 Excellent

Monica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and well maintained. There's plenty of food options all through the day and night. If you want just a snack or a full meal. There are no limits to a sit down meal at a restaurant, as compared to other all inclusive restrict you to 3 sit down meals, as compared to a buffet meal. The pool bar, particularly Gustavo, was friendly and had an amazing mix of drinks up their sleeve. Overall a really good vacation at this resort, worth every $.
Stayed 7 nights in Mar 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and worked really hard… you could tell they have to put up with a lot of bad tourists so if you treat them with respect and kindness they do the same to you
Stayed 4 nights in Mar 2025

8/10 Good

Angelena Lee

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really loved this property and definitely would've given it five stars, had it not been for a very bad encounter at Ocean Burger, When we arrived, the entire area was roped off. I saw an open entrance on the backside and assumed that was correct. As soon as we entered in that way, the waiter, Francisco, aggressively threw his hands at us, and pointed to the other entrance, which as I said was roped off. A completely inappropriate response, as there was no signage stating to wait there. We then sat down and he came to take our order. We began by giving him a drink order, he then rudely interrupted us and said he was only there to take food orders. Again something we had no way of knowing.my husband then began to place our orders as he usually orders for the whole table and Francisco put his hand up to him and looked at me and pointed as though he needed me to order first. The last and final straw was when my daughters came to meet us. One of them had a swimsuit on with a dress swimsuit cover-up. He would not let her in. Even though directly next to us was a women eating wearing a bikini with no cover up. This was the last straw and I was furious by this point and let him know. He then told me I needed to calm down. After he treated us like dirt for a half hour and then was rude to my teenage daughters. That I won't stand for. Miguel at Ocean Burger, however, was a delight, as was every other member of the staff. But in all honesty. Francisco soured our entire experience.
Stayed 3 nights in Mar 2025

6/10 Okay

Terri

Liked: Staff & service, amenities
Would rather be on a bus line or be able to walk to other places!
Stayed 6 nights in Mar 2025

10/10 Excellent

Trenten

Stayed 4 nights in Feb 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Ocean Coral & Turquesa. The food was decent - Mexican was definitely our favourite. Had Expedia VIP benefits and got an upgrade to a renovated room (lovely), late checkout and a concierge who booked our restaurant reservations each night. That was awesome because I was a bit nervous after reading reviews that people couldn’t get reservations. We never once had an issue and ate in a different restaurant each night. The late checkout was nice. The hotel staff were awesome, super friendly and quite accommodating. We used the bowling facility and had a massage/reflexology session that was awesome. The pools were great - we didn’t have privilege and were all adults so we had access to two pools - one with the swim up bar and the other quieter pool. No complaints. It’s a bit tough to get a pool chair - people reserve them with towels early and they’re all spoken for by 7:30 am (even though there is a policy not to). The beach was really nice. Lots of activities - we were sceptical but the silent dance party was so fun! Overall our stay was great and I would go back again.
Stayed 7 nights in Mar 2025

8/10 Good

Neftali

Stayed 4 nights in Mar 2025

8/10 Good

Barry William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the whole the property is very good, clean, well maintained and very good food choice. What we didn't like was that the staff did not follow the policy of removing towels from sun loungers after half an hour of non-use. This meant many sun loungers sat for hours not being used, yet were unavailable to those that needed them. There were not enough available to everyone.
Stayed 11 nights in Feb 2025

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part my experience was excellent, the resort had many dining options to choose from. The bartenders and waiting staff were excellent. There were three pools to benefit all age groups. The beach however, was a disappointment. As much as they tried to keep it clean from the seaweed it was everywhere. I went there for the beach however ended up by the pool all week. The main buffet staff was OK but we had to ask for beverages and cutlery every time we went to the buffet. We felt a bit ignored, I believe that is something they need to improve on. Overall, we had a good time and the kids had lots of fun at the pool.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025