Ocean Coral & Turquesa All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Ocean Coral & Turquesa All Inclusive

Poolside bar
Couples treatment room(s), sauna, steam room, body treatments
View from property
Privilege Master Suite
Couples treatment room(s), sauna, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Housekeeping
The current price is NZ$394
includes taxes & fees
14 May - 15 May

Explore the area

Map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪16 min walk‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Town Square
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Junior Suite Ocean View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Royal Master

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Garden View

Highlights

Furnished balcony
Air conditioning
Free minibar items
HDTV
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Ocean View

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Daisy Junior Suite Familiar Sea View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sea view
  • 36.4 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Honeymoon Suite

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Privilege Master Suite

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Ceiling fan
  • Partial ocean view
  • 89 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Privilege Junior Suite Garden View

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior Deluxe

Highlights

Furnished balcony
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Premium bedding
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite -5 Guests- Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 King Bed

Family Suite -5 Guests- Junior With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed OR 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Suite Deluxe With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Master With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Junior With Garden View

  • Sleeps 2
  • 1 Double Sofa Bed and 1 Queen Bed

Suite Superior With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Ocean Coral & Turquesa All Inclusive. Within steps you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Beach within a 15-minute stroll. Highlights at this all-inclusive property include 10 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The family restaurant, Casa del Mar, serves local and international cuisine and is open for breakfast, brunch and dinner. With 6 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. There's also free self parking, along with the convenience of a shopping centre shuttle. .Attractions within a 20-minute drive of this 5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Puerto Morelos Beach - 14 min walk - 1.2 km
  • Crococun Zoo - 4 min drive - 2.7 km
  • Puerto Morelos Town Square - 9 min drive - 4.8 km
  • Ojo de Agua Beach - 11 min drive - 4.4 km
  • Petempich Bay - 14 min drive - 9.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬3 min walk
  • ‪The Kitchen Table - ‬10 min walk
  • ‪Bordeaux Restaurant - ‬16 min walk
  • ‪Sports Bar - ‬14 min walk
  • ‪Sensai - ‬6 min walk

About this property

Ocean Coral & Turquesa All Inclusive

Luxury property on the beach, with 4 outdoor pools
Ocean Coral & Turquesa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Ocean Coral & Turquesa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

This 5-star Puerto Morelos property is smoke free.

  • 593 guestrooms or units
  • 4 levels
  • 21 buildings
  • 10 dining venues
  • 6 bars or lounges
  • Conference rooms
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Ocean Coral & Turquesa All Inclusive offers 593 accommodations, which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to furnished balconies. Beds feature premium bedding. 50-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Casa del Mar
  • Hacienda Los Girasoles
  • Route 66
  • Sensai

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Coral & Turquesa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Coral
Ocean Coral All Inclusive
Ocean Coral All Inclusive Puerto Morelos
Ocean Coral Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa Puerto Morelos
Ocean Coral Turquesa
Ocean Coral And Turquesa
Ocean Coral Turquesa All Inclusive
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Coral & Turquesa All Inclusive?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Ocean Coral & Turquesa All Inclusive on 14 May 2025 start from NZ$394.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive has a free self car park.

Are there any beaches close to Ocean Coral & Turquesa All Inclusive?

Yep, Ocean Coral & Turquesa All Inclusive is a short 14-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Ocean Coral & Turquesa All Inclusive?

Yep, Despacio Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Coral & Turquesa All Inclusive have a pool?

Yep, and guests love it! Ocean Coral & Turquesa All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Ocean Coral & Turquesa All Inclusive?

Ocean Coral & Turquesa All Inclusive features 4 outdoor pools, a full-service spa and 10 restaurants. All guestrooms come with premium bedding and free minibar items.

What makes Ocean Coral & Turquesa All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Coral & Turquesa All Inclusive.

Is Ocean Coral & Turquesa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Ocean Coral & Turquesa All Inclusive is a hit with families.

Is there a free airport shuttle available at Ocean Coral & Turquesa All Inclusive?

No, Ocean Coral & Turquesa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Coral & Turquesa All Inclusive?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean Coral & Turquesa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Coral & Turquesa All Inclusive?

No, pets and service animals are not allowed.

Ocean Coral & Turquesa All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1102 out of 2264 reviews
Rating 8 - Good. 611 out of 2264 reviews
Rating 6 - Okay. 305 out of 2264 reviews
Rating 4 - Poor. 151 out of 2264 reviews
Rating 2 - Terrible. 95 out of 2264 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

klara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well, the rooms are large and very clean. The staff is very friendly, knowledgeable, and anxious to please. All in all, everything goes excellent
Stayed 10 nights in Jan 2025

8/10 Good

KATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd trip to this resort. The beach is smooth but the rain kicked up the seaweed from the previous week so we mostly stayed by the pool, except for daily walks. Pools were clean with plenty of chairs and poolside service. Many options to choose. Plenty of entertainment at the swim up bar pool but we chose the quieter one. Made many friends. All staff was very friendly. We dislike the constant push to upgrade or buy a membership. They need to tone that down. A great place we would return to.
Stayed 6 nights in Jan 2025

10/10 Excellent

Janet Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the resort, staff were great as well
Stayed 11 nights in Jan 2025

10/10 Excellent

Cory

Stayed 4 nights in Jan 2025

6/10 Okay

Kevin

Stayed 7 nights in Jan 2025

10/10 Excellent

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming from the minute we got there to the minute we left. No complaints in terms of food at all. Everything was absolutely excellent. The space was big and it was a 10/10 experience. Gustavo & Sergio at the bar were pretty great too lol.
Stayed 5 nights in Jan 2025

10/10 Excellent

Katherine Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at this resort. Decent price, great buffet, beautiful grounds and room, and nice staff. It was perfect for my parent's first trip to Mexico because the resort is fairly small. My suggestions: upgrade the beach hammocks and add some beach beds. My complaint: the beach and ocean were SO weedy on this trip. I know the resort can't control that but I've never run into that problem before in Mexico. I recommend this resort and would stay again!
Stayed 5 nights in Jan 2025

10/10 Excellent

KYLE A, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price. Solid 4 star property. Would highly recommend.
Stayed 6 nights in Jan 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a phenomenal 2 week stay. Gracias
Stayed 14 nights in Jan 2025

4/10 Poor

SAMIR

Stayed 9 nights in Jan 2025

10/10 Excellent

Beata Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jan 2025

10/10 Excellent

carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort offers a WIDE range of activities/ music. One only matter is reservations for the restaurants. Hard to book. Maybe the buffet should offer a section from each restaurant
Stayed 4 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Stefani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with tons of activities and variety of restaurants. Resort is very safe and friendly staff provide amazing service!
Stayed 7 nights in Jan 2025

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the daily entertainment, drinks were good, beds were very comfortable, resort was pretty and enjoyed the nature and wildlife. What we didn't like the most was the hot water issue. We didnt have hot water for 3 days and I had maintenance up to fixed the issue on 2 seperate occasions. Although they have many restaurants breakfast is pretty much the buffet, which was nothing special. The schedules for other restaurants were justnot very accommodating. They have 4 restaurants that are reservations only and they can be difficult to get as privileged guist have first dibs. Didn't find any food exceptional.some was good others just ok. Have to add the staff are wonderful and friendly. Always enjoyed our days at the swim up bar. One other plus, your bracelet is your room key. Very convenient.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we truly enjoyed pur time here. Our room was great and the staff all were so friendly and helpful. The resort offered a variety of activities and shows that were all great! The pools were nice and the drinks were yummy! We look forward to another vacation here in the future!
Stayed 14 nights in Jan 2025

10/10 Excellent

vaselios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff great service pool was freezing but 123 jump
Stayed 7 nights in Jan 2025

10/10 Excellent

Vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We feel in love the place. The family had so much and the staff were amazing. We are looking forward to going back next year
Stayed 7 nights in Jan 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beach, great service and food.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tarri Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful.
Stayed 7 nights in Jan 2025

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property with lots of outside space. Service was great in some areas and poor in others. Not consistent. The a la carte restaurants we always booked ar 8am and when you did get in, portions were small and they always tried to upsell a $100usd bottle of wine. Beach was well maintained and drinks flowed freely. I would say it is a 4/5. Not much to do there though.
Stayed 7 nights in Jan 2025

2/10 Terrible

Shruti

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Ocean Coral and Turquesa and unfortunately, the experience was far from satisfactory; would have gave no stars. The reservation was made through Expedia and we have booked all the rooms with double beds. Upon checking in at the resort, we all got single bed rooms and didn’t confirm or tell us while giving us our bands. We had wait again for our to get rooms as per our reservations which took another 45 mins. The buffet food quality was quite poor, and there were numerous instances of cross-contamination, making it a concerning choice for those with food allergies. Not much options for vegetarians when there is cross contamination and the staff is not even making any effort to check on that in buffet area. The restaurant reservation system was frustrating, allowing reservations only for the same day, which made planning difficult and resulted in limited dining options. The staff’s lack of friendliness and failure to greet guests left a negative impression. There were no activities for us to do. Additionally, the rooms were very old and in dire need of renovation, which detracted from the overall comfort of our stay. Overall, this resort did not meet the expectations of an all-inclusive experience and I would not recommend it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Lisa Nadine

Stayed 8 nights in Jan 2025