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Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Preferred Club Master Suite Ocean Front
9 restaurants, breakfast, lunch, dinner served; international cuisine
Sports facility
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪14 min walk‬
  • Mujeres Beach
    ‪5 min drive‬
  • North Beach
    ‪52 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Preferred Club Junior Suite Ocean View Swim Out - Double

Terrace/patio

Preferred Club Junior Suite Ocean View Swim Out - Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

Preferred Club Master Suite Ocean View | Balcony view

Preferred Club Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View - King

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Partial Ocean View - King

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Garden View - King Bed

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - Double Beds

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Garden View - Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite - King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite - King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View - Double Beds

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Ocean View - Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front - King Bed

Beach/ocean view

Preferred Club Junior Suite Ocean Front - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Ocean View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front - Double Beds

1 bedroom, premium bedding, in-room safe, desk

Preferred Club Junior Suite Ocean Front - Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out - Double Beds

Junior Suite Swim Out - Double Beds

Junior Suite Swim Out - Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out - King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Swim Out - King Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite - Two Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Junior Suite - Two Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View - King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Ocean View - King Bed

8.6 out of 10
Excellent
(19 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Swim Out - King

View from room

Preferred Club Junior Suite Ocean View Swim Out - King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Private Pool

Preferred Club Master Suite Ocean Front Private Pool | View from room

Preferred Club Master Suite Ocean Front Private Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Club Lounge
Free minibar items
  • 155 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive. Within a 30-minute stroll, you'll find Playa Mujeres Golf Club and Mujeres Beach. Highlights at this all-inclusive property include 9 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Secrets Spa by Pevonia can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Market Cafe, serves international cuisine and is open for breakfast and lunch. With 2 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 hot tubs and nightclub. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a free manager's reception. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4.5-property class Playa Mujeres property include Gran Puerto Pier and Puerto Cancun Marina Town Center.

What's nearby

  • Playa Mujeres Golf Club - 14 min walk - 1.2 km
  • Mujeres Beach - 5 min drive - 2.8 km
  • Isla Mujeres Ferry Terminal - 51 min drive - 12.6 km
  • North Beach - 52 min drive - 13.2 km
  • Dolphin Discovery - 55 min drive - 16.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • ‪Isla Blanca - ‬13 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Xtra Time - ‬16 min walk
  • ‪World Café - ‬15 min walk

About this property

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 4.5-star Punta Sam property.

  • 424 guestrooms or units
  • 5 levels
  • 5 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Conference rooms
  • Built in 2014
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offers 424 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Secrets Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

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4.7 out of 5, Exceptional, 1,193 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Market Cafe
  • Oceana
  • Portofino
  • Seaside Grill

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 15 April 2025 to 15 December 2025 (dates subject to change).
The property will be renovating from 15 April 2025 to 15 December 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Front desk
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Playa Mujeres Secrets
Secrets Playa Mujeres
Secrets Playa Mujeres Resort
Secrets Resort Playa Mujeres
Secrets Playa Mujeres Golf Resort All Inclusive
Secrets Golf Resort All Inclusive
Secrets Playa Mujeres Golf
Secrets Playa Mujeres Resort Spa
Secrets Playa Mujeres Golf All Inclusive
Secrets Golf All Inclusive
Secrets Playa Mujeres Golf Resort All Inclusive
Secrets Golf Resort All Inclusive
Secrets Playa Mujeres Golf All Inclusive
Secrets Golf All Inclusive
Hotel Secrets Playa Mujeres Golf & Spa Resort - All Inclusive
Secrets Playa Mujeres Golf Spa Resort All Inclusive
Secrets Playa Mujeres Resort Spa
Secrets Mujeres Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Yep, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive has free valet parking.

Are there any beaches close to Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

The closest beach to Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is North Beach (6.6 km).

Is there a spa on site at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Yep, Secrets Spa by Pevonia is available for guests. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive.

Is Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive family-friendly?

No, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

No, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Relax with a coldie at the 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine. The property will be renovating its dining venue from April 15 2025 until December 15 2025 (completion date subject to change).

What time are check-in & check-out at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Everly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the food was terrible.
Stayed 4 nights in Mar 2025

10/10 Excellent

LaQuarius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was EXCEPTIONAL! From the greeting to the departure, we were well taken care of! I can't wait to go back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved our stay at Secrets, the staff/service was outstanding. Although the majority of the resort gorgeous, it is in need of some upgrading, I understand they will be closing in a week to do that. We would love to come back post renovations!
Stayed 5 nights in Apr 2025

10/10 Excellent

Berkley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Rene Estuardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the resort was amazing! The best ever
Stayed 2 nights in Apr 2025

10/10 Excellent

Arnoldo Molano

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Jay C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Everyone was very helpful and friendly.
Stayed 4 nights in Apr 2025

4/10 Poor

Marcia Joseph and Samuel

Stayed 5 nights in Mar 2025

10/10 Excellent

Erin Faye

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing definitely planning an another trip here, Thomas the golf cart driver was excellent and super helpful when we needed to find our way!! If I could give a hundred stars I would. Absolutely loved this resort!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, the hotel was very clean and they had great amenities.
Stayed 4 nights in Mar 2025

10/10 Excellent

Zorangelí Ruiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Secrets Playa Mujeres in Cancun. The food was delicious, the staff provided excellent service, and the daily activities were fun and well-organized. Everything was very clean and well-maintained. I highly recommend this resort for a relaxing and enjoyable vacation.
Stayed 3 nights in Apr 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! First time traveling to Mexico, couldn’t recommend a better place to stay at!
Stayed 3 nights in Apr 2025

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything but the Food

The property is beautiful and clean!! Our room was spacious and also very clean. However, the design of the vanity in the restroom was a bit user unfriendly. Beside the fresh fruit, the rest of the food was mediocre. In my humble opinion, even the food in the nicer restaurants (seafood, Italian, Hibachi, etc.) was not very authentic or delicious. The drinks are also watered down- I suggest you taste your cocktail first. If you don't get easily frightened of leaving the resort, please do so. It is the only way to get decent, authentic, fresh food.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Victoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort with friendly staff and wonderful food. The views are beautiful and were perfect to celebrate our anniversary!
Stayed 4 nights in Mar 2025

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was huge. I loved my beachfront room w its own infinity pool. The preferred beach beds were lovely. The preferred club was worth it. Oceana for breakfast was awesome. A little noisier than I typically like, but it was ok. Restaurants good but need more vegetarian options. Don’t go on the trip to Isla Mujeres as it was very crowded and tacky.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kyndal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 5 nights in Mar 2025

10/10 Excellent

Rabekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and location! Moderate size resort makes crowds manageable. The landscaping breaks up the resort and gives it more of a tropical feel instead of the concrete commercial feel of some resorts
Stayed 3 nights in Mar 2025

2/10 Terrible

Brendon Paul

Stayed 3 nights in Mar 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful, the sea was great and the views amazing.
Stayed 4 nights in Mar 2025

6/10 Okay

Chloe Konzer

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Food and rooms were just average. Our room had a very musky/moldy smell that didn’t dissipate even when doors were left open. Pool area was fantastic. Everyone was very kind and service was great.
Stayed 3 nights in Mar 2025

6/10 Okay

Carlos

Hotel needs more sign to arrive
Stayed 3 nights in Mar 2025

10/10 Excellent

Camron R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, we were met with Champagne and amazing room service. The property was clean and felt safe. The activitieswere so much fun.
Stayed 4 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable location and scenery! The food and service left a lot to be desired! Friendly yes but quality and timeliness were average at best!
Stayed 1 night in Mar 2025

10/10 Excellent

Akif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 5 nights in Mar 2025