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The Westin Resort & Spa, Cancun

4.0 star property
On beach with 4 outdoor pools, near El Rey Ruins

Photo gallery for The Westin Resort & Spa, Cancun

4 outdoor pools, free pool cabanas, pool umbrellas
Pillow-top beds, in-room safe, desk, iron/ironing board
Bar (on property)
On the beach, sun-loungers, beach umbrellas, beach massages
3 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
The current price is NZ$190
includes taxes & fees
12 May - 13 May

Explore the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪3 min drive‬
  • El Rey Ruins
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Living area

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillow-top bed
  • 324 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillow-top bed
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillow-top bed
Separate bath and shower
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

At The Westin Resort & Spa, Cancun you'll be within a 30-minute stroll of Iberostar Cancun Golf Course and El Rey Ruins. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Sea & Stones Restaurant, is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Zona Hotelera hotel include Delfines Beach and Aquaworld.

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.9 km
  • Delfines Beach - 3 min drive - 2.6 km
  • El Rey Ruins - 5 min drive - 4.5 km
  • Aquaworld - 6 min drive - 6.3 km
  • La Isla Shopping Mall - 9 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive
  • ‪Taco Arte Restaurant - ‬4 min drive

About this property

The Westin Resort & Spa, Cancun

On beach with 4 outdoor pools, near El Rey Ruins
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

What is the cancellation policy at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on 12 May 2025 start from NZ$190.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Resort & Spa, Cancun?

Yep, The Westin Resort & Spa, Cancun has a free self car park.

Are there any beaches close to The Westin Resort & Spa, Cancun?

The closest beach to The Westin Resort & Spa, Cancun is Delfines Beach (2.5 km).

Is there a spa on site at The Westin Resort & Spa, Cancun?

Yep, there is an onsite spa at The Westin Resort & Spa, Cancun. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Swedish massages.

Does The Westin Resort & Spa, Cancun have a pool?

Yep, and guests recommend it! The Westin Resort & Spa, Cancun has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Westin Resort & Spa, Cancun?

The Westin Resort & Spa, Cancun features 4 outdoor pools, a full-service spa and free pool cabanas.

What makes The Westin Resort & Spa, Cancun a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin Resort & Spa, Cancun.

Is there a free airport shuttle available at The Westin Resort & Spa, Cancun?

No, The Westin Resort & Spa, Cancun does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Resort & Spa, Cancun?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort & Spa, Cancun?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at The Westin Resort & Spa, Cancun?

No, only service animals are allowed.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 973 out of 1815 reviews
Rating 8 - Good. 445 out of 1815 reviews
Rating 6 - Okay. 204 out of 1815 reviews
Rating 4 - Poor. 90 out of 1815 reviews
Rating 2 - Terrible. 103 out of 1815 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sally Karina

Stayed 2 nights in Jan 2025

8/10 Good

Lkhagvatsogt

Liked: Cleanliness, staff & service
Great location, Friendly stuff !
Stayed 3 nights in Jan 2025

10/10 Excellent

J Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 4 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Amenities
Staff is very good, well maintained property; great buffet breakfast. Thank you! Spa is wonderful but closes earlier than posted. Gym is spacious and well equipped. I loved walking out my patio to the lagoon area; I was hoping to be part of a Mayan ceremony but didn’t see anything going on near the kiva. I did my own yoga as I didn’t see any classes happening. We enjoyed our 3 night stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay

10/10 Excellent

MARCO URIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Nice pools
Stayed 2 nights in Jan 2025

6/10 Okay

Avrohom

Disliked: Staff & service, amenities
I have stayed at this hotel prior and had a great time. This time, the staff was really pushy and agressive when it came to selling timeshares. They tried to make you feel special by saying you have a peraonal concierge when in realiity there responsibility is to sell you on services or timeshares. I get thats how a hotel makes money, but i can't even tell you how many times i was approachedcbycthe hotel staff. They used tactics saying they have a gift for me by the concierge desk (mesh bag) or A coupon for a stwrbucks coffee to lure you in to a conversation. Once you get down to the desk they have to call someone for the gift and then sell to you when you wait. Too pushy amd agressive,.
Stayed 9 nights in Jan 2025

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, amenities
Hotel was good, water was hot, but window painted closed. Restaurant, the one that looks like a tiki bar, is beautiful, but HOT and the food, especially the pizza is not good. Go elsewhere or order local cuisine, avoid their Italian.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service
Nice location for 1 more night but the hotel is very worn and the bed was very uncomfortable. Staff was super nice though and the food was good
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

MICHAEL, BELLEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach. Great view from room. Very poor internet service. Very good food.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Niki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The staff were friendly and helpful.
Stayed 4 nights in Jan 2025

4/10 Poor

Joshua

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Basic

Great service in the restaurant by the pool. Place is a bit run down for a Westin property.
Stayed 1 night in Jan 2025

6/10 Okay

Chelsea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining staff were top notch, very accommodating and always on the ball. The activities were fabulous
Stayed 6 nights in Jan 2025

10/10 Excellent

Peiyuan

Stayed 1 night in Jan 2025

6/10 Okay

Peiyuan

Liked: Cleanliness, staff & service, amenities
The light on the room is super dim, however the ocean view in the daytime is perfect…
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Amenities
That I couldn’t open a window in an ocean front room. Then I had to make two trips to the front desk because my key was denied at my door.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marcanthony

Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property overall many poolside options. On site restaurant was great.
Stayed 1 night in Nov 2024