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ASURE Cleveland Rotorua

3.0 star property

Photo gallery for ASURE Cleveland Rotorua

Outdoor pool
3 Bedroom Cottage | Private kitchen
3 Bedroom Cottage
3 Bedroom Cottage | Private kitchen
Deluxe Studio | Private kitchenette

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$158
includes taxes & fees
29 Apr - 30 Apr

Explore the area

View map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010
  • Place, Kuirau Park
    ‪5 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Eat Street
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Budget Studio

Budget Studio

Budget Studio

9.0 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

1 Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area

2 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage

3 Bedroom Cottage

9.0 out of 10
Wonderful
(2 reviews)
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bed

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment

Family 2 Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area

1 Bedroom Family Apartment

  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio

Accessible Deluxe Studio

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

About the area

Rotorua

At ASURE Cleveland Rotorua you'll be within just a 10-minute stroll of Kuirau Park and Tribal Lights Cultural Theatre. Highlights at this motel include an outdoor swimming pool, and in-room kitchens and free WiFi. .Enjoy the Hot tub along with access to hot springs and a playground. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Koutu motel include Lake Rotorua and Rotorua Hospital.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Kuirau Park - 5 min walk - 0.4 km
  • Lake Rotorua - 8 min walk - 0.7 km
  • Rotorua Hospital - 9 min walk - 0.8 km
  • Eat Street - 16 min walk - 1.4 km
  • Polynesian Spa - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Columbus Coffee - ‬15 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬10 min walk
  • ‪Poco. - ‬18 min walk
  • ‪Atticus Finch - ‬17 min walk
  • ‪Subway - ‬9 min walk

About this property

ASURE Cleveland Rotorua

ASURE Cleveland Rotorua offers its guests hot springs, an outdoor pool, and a hot tub. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at ASURE Cleveland Rotorua. Free self parking is available.

This 3-star Rotorua motel is smoke free.

  • 31 guestrooms or units
  • 2 levels
  • 4 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
ASURE Cleveland Rotorua offers 31 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Rotorua motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided once per stay.

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,128 reviews
The price is NZ$173
includes taxes & fees
3 May - 4 May
Rydges Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children

Things to do

  • 2 hot springs
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 19.50 for adults and from NZD 19.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 9:00 PM.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

What is the cancellation policy at ASURE Cleveland Rotorua?

ASURE Cleveland Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ASURE Cleveland Rotorua?

As of 23 Apr 2026, prices found for a 1-night stay for 2 adults at ASURE Cleveland Rotorua on 29 Apr 2026 start from NZ$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ASURE Cleveland Rotorua?

Yep, ASURE Cleveland Rotorua has a free self car park.

Does ASURE Cleveland Rotorua have a pool?

ASURE Cleveland Rotorua has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.

Is ASURE Cleveland Rotorua family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that ASURE Cleveland Rotorua is a hit with families.

Does ASURE Cleveland Rotorua serve breakfast?

Yep, continental breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at ASURE Cleveland Rotorua?

No, ASURE Cleveland Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at ASURE Cleveland Rotorua?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at ASURE Cleveland Rotorua?

No, pets are not allowed.

ASURE Cleveland Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 467 reviews
Rating 8 - Good. 155 out of 467 reviews
Rating 6 - Okay. 40 out of 467 reviews
Rating 4 - Poor. 12 out of 467 reviews
Rating 2 - Terrible. 6 out of 467 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amba

Stayed 4 nights in Jan 2026

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Travelled with family
Liked: Amenities
Great accommodation, would highly recommend staying here!
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Motel in secure compound. Rooms with all mod cons and swimming pool and laundry on site. Friendly staff
Stayed 7 nights in Jan 2026

6/10 Okay

MATTHEW

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-receptionist excellent -parking excellent -very clean - MINERAL BATH COLD AND SMALL
Stayed 1 night in Jan 2026

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 3 nights in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

8/10 Good

Nanisi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean ans staff was very good wirh theor services. Strongly recommend to others. Location is very convenient to shops and restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Johan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Easy check-in. Easy parking. Great facilities for everyone. Kids had a great time and we all enjoyed it. Good location too.
Stayed 1 night in Dec 2025

6/10 Okay

Kamla

Staff didn’t clean the room as per the guidelines. The toilet paper was not replaced. The milk was not replaced. The towel was only given when asked
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Stayed 3 nights in Dec 2025

10/10 Excellent

Becky

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

Sharyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ann Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, geo-thermal pools were awesome
Stayed 1 night in Dec 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness
Loved the bed & pillows.
Stayed 2 nights in Dec 2025

10/10 Excellent

Crispin, Havelock North

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools. Quick drive or short walk to the centre. Lovely staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Denis

Stayed 2 nights in Nov 2025

10/10 Excellent

tanya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect place for my family of 5. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable!
Stayed 2 nights in Nov 2025

10/10 Excellent

Joel

Great staff, enjoyed the mineral hot spa.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Gem of a place to stay

The room was absolutely lovely, well set out with lots of space for mobility bound travelers. Personally, I would have liked to have a lamp in the room but left the bathroom light on so I could see to go to bed and when I woke during the night. The only issue I had was the floor in the shower as soon as it was wet it was very slippery and dangerous. If I had fallen I would not have been able to get up as the floor was wet and there was no grip on the floor to avoid slipping and provide grip to get up. The staff were very friendly, in a professional manner and most helpful. I will definityly stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

John Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time to book a room with them and they did not disappoont. The room is nice and clean with a cozy feel. Everything you need is there ready to be used. Staff is friendly and accomodating. Will book again soon! ❤️
Stayed 1 night in Jul 2025

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again.
Stayed 1 night in Jul 2025