You can enjoy flat-screen TVs with cable channels, and all 31 rooms feature coffee/tea makers, hair dryers, and irons/ironing boards. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient.
This business-friendly motel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include a spa tub and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
This 3-star Rotorua motel is 3.2 km (2 mi) from Lake Rotorua and 3.6 km (2.2 mi) from Skyline Rotorua.
6 Mar. 2020 by Brij
Hi Anonymous Thanks for your feedback. It is a shame you took offence with our rule regarding cooking. Most, if not all, of our house rules have been the result of behaviour from past guests. We have had guests fry fish, cook spicy food, etc., etc., leaving smells that have taken up to 2 weeks to remove and that are not acceptable to other guests. As we would have told you "cook anything you like, so long that the smells you leave behind are acceptable to the next guest". We do have a communal kitchen that is offered for those who must cook food with extra strong smells. We have found that by focusing on prevention, we have been able to ensure our incoming guests check into rooms that are not only clean but are also free of food odours.
13 Feb. 2020 by Brij
Thanks very much for your feedback. We are delighted you had a good stay at the Cleveland.
31 Jan. 2020 by Brij
Thanks very much for your feedback. We are glad your stay was to your expectations.
27 Jan. 2020 by Brij
thanks for your feedback. Yes, the air conditioning is being really appreciated by our guests. Delighted you got to enjoy our swimming pool.
15 Jan. 2020 by Brij
Thank you very much for your feedback. We are glad we helped make your stay in Rotorua more enjoyable and we would love to welcome you back to the Cleveland when you next visit this area.
6 Jan. 2020 by Brij
Thanks for staying at the Cleveland.
30 Sep. 2019 by Spud Tate
Hi Thank you for your review and we are pleased you enjoyed your stay and your soak in the Geothermal Pools. We look forward to your next visit to Rotorua and we hope you enjoy your holiday. Best Wishes. Ken Tate Relief Manager - for Brij & Ronette Owners
11 Sep. 2019 by Spud Tate
Thank you for your review and we look forward to you next visit to Rotorua. Did you use the Geothermal Pools and were you comfortable in your apartment? We trust you were. Kind regards Ken Tate Relief Manager for Brij & Ronette Owners
12 Jul. 2019 by Brij
Thanks for staying at the Cleveland. When you next visit Rotorua come check out our pool complex which is being renovated in October. Some exciting things happening.
28 Jun. 2019 by Brij
Thanks for your feedback and for staying at the Cleveland. We are truly glad you had a good stay and got to enjoy the pools
Cleveland Thermal Motel offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Cleveland Thermal Motel. Free self parking is available. This 3-star Rotorua motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Cleveland Thermal Motel offers 31 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
Special check-in instructions:
The front desk is open daily from 8 AM - 8 PM.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.
The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.