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Arawa Park Hotel

Property class: 4

Photo gallery for Arawa Park Hotel

Breakfast, lunch and dinner served
Meeting facility
Exterior
View from room
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services
The current price is NZ$140
includes taxes & fees
10 May - 11 May

Explore the area

View map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

7.6 out of 10
Good
(19 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

7.6 out of 10
Good
(7 reviews)
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Family Room

  • Sleeps 6

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(59 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4

View all photos for Ground Floor Deluxe Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4

View all photos for Superior Queen Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2

Ground 1st Floor Twin Room

  • Sleeps 4

View all photos for Deluxe Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4

View all photos for King Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King Suite

  • Sleeps 2

About the area

Rotorua

A luxury stay in the heart of Rotorua awaits you at Arawa Park Hotel. Within a 5-minute stroll you'll find Racing Rotorua and Rotorua Central Mall within a 15-minute walk. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Atrium Restaurant, is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM. .Sights within a 20-minute walk of this 4-property class Glenholme hotel include Tamaki Maori Village and Lake Rotorua.

What's nearby

  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Tamaki Maori Village - 18 min walk - 1.5 km
  • Whakarewarewa: The Living Maori Village - 20 min walk - 1.7 km
  • Polynesian Spa - 2 min drive - 1.5 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope - ‬15 min walk
  • ‪Bold Flavours - ‬14 min walk

About this property

Arawa Park Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,131 reviews
The price is NZ$165
includes taxes & fees
28 May - 29 May
Rydges Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses geothermal energy.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

What is the cancellation policy at Arawa Park Hotel?

Arawa Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arawa Park Hotel?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on 10 May 2026 start from NZ$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arawa Park Hotel?

Yep, Arawa Park Hotel has a free self car park.

Is Arawa Park Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Arawa Park Hotel is a hit with families.

Does Arawa Park Hotel serve breakfast?

Yeah, full brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Arawa Park Hotel?

No, Arawa Park Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Arawa Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Arawa Park Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Arawa Park Hotel?

No, only service animals are allowed.

Is there a golf course on site at Arawa Park Hotel?

There isn't one on site, but Rotorua Golf Club is a short 18-minute walk away.

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 220 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Shayle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath had not been cleaned as there was someone's hair all through it and there was mould on the tiles around the shower. Needs a good clean and some money spent on upgrading the facilities.
Stayed 1 night in Mar 2026

6/10 Okay

Gabriela

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff were helpful and courteous, rooms were spacious, beds were clean and comfortable. Rooms could do with some updating and cleanliness could do with some improvement. The breakfast buffet was not too impressive and at times felt under staffed. The shower in our room was terrible it would go from hot to cold continuously.
Stayed 3 nights in Jan 2026

6/10 Okay

Paul

The photographer that took the photos of making this hotel look great… However the reality doesn’t matchup. The hotel is tired. Built probably in the 1970s or 80s, it would have been great but today it’s just behind the times. The good thing is the room was large. The bathroom needs updating. The spa bath looks out of place …. But if you get this hotel at the right rate it then you will be happy as it is clean and tidy….
Stayed 1 night in Jan 2026

8/10 Good

Cassidy

Stayed 3 nights in Jan 2026

8/10 Good

Jorge, SAINT-LAURENT

Travelled with family
Amenities a little bite old and lack of cleaness
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is in need of a refurbishment. The rooms feel sterile, uninviting with no warmth. It's missing an interior decorative touch.
Stayed 1 night in Jan 2026

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff good room only average
Stayed 1 night in Jan 2026

2/10 Terrible

Vaibhav

Stayed 3 nights in Jan 2026

8/10 Good

Alena

Travelled with family and small children
Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Stayed 3 nights in Jan 2026

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location, room very clean, nice towels, comfortable beds and efficient kitchen. Excellent breakfast.... enough choices for everyone. Staff warm and friendly. It was centrally located to all the attractions we wanted to see and experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

Strelsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026

8/10 Good

Mary Rose

Liked: Cleanliness, property conditions & facilities
Clean and tidy
Stayed 2 nights in Jan 2026

6/10 Okay

Joseph, Franklin

Stayed 1 night in Dec 2025

4/10 Poor

Mable

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the amenities inside the room weren’t adequate, but more importantly the room didn’t feel clean enough (my daughter and I had a flare up of dust mite allergies)
Stayed 2 nights in Jan 2026

4/10 Poor

Kristine

Disliked: Amenities, property conditions & facilities
The room was massive and the front desk staff were lovely. The reception area is inviting and easy parking. That’s all the positives. The bathroom was mouldy and rotting and the whole hotel gives off a zombie apocalypse vibe. The aircon in the room didn’t work, and if you open the window you’re suffocated by the Sulfur smell. I feel sorry for the staff, it seems like they are understaffed and don’t have the time to attend to the rooms properly - e.g no soap in the bathroom and house keeping forgot to provide new towels which was discovered mid shower at 10pm. The person at the front desk wasn’t able to leave the desk to bring new towels for an hour.
Stayed 2 nights in Jan 2026

10/10 Excellent

Judith

Stayed 1 night in Jan 2026

8/10 Good

William Glen

Stayed 1 night in Jan 2026

6/10 Okay

Arshdeep Singh

Liked: Staff & service
Disliked: Property conditions & facilities
Room was ok but bathroom was in terrible condition. Bathroom tiles on the wall and floor were loose.
Stayed 1 night in Jan 2026

8/10 Good

Karinna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026

4/10 Poor

Peren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old, the bath wasn't clean, lights were not all working. Needs a tidy up
Stayed 1 night in Dec 2025

8/10 Good

Vishal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have staff to help with the luggage, but the staff clearly said no and pointed me towards the trolley.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Natasha

Disliked: Amenities, property conditions & facilities
The room was a bit sad. Cobwebs outside the windies. The whole hotel is a bit dilapidated and sad. We had a big spa bath in the room which only worked as a tub but my 11 yr old enjoyed it. The breakfast was ok but the coffee ma phone was broken . Close to hot spas though and lots of guests there
Stayed 2 nights in Jan 2026

6/10 Okay

Hamid

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
we didn't have breakfast. We arrived after 3 pm however our room wasn't ready until 4:15 pm. The duty manager Raghav Chopra was not helpful and very low customer service. He asked us to wait for 15 to 20 miniutes however he never came back to us!!!!???? Hotel is very clean and easy access to shopping centre.
Stayed 1 night in Jan 2026