4.3 out of 5

"Friendly staff. Shame you couldn't get in the back entrance when it was raining. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A luxury stay in Rotorua awaits you at Rydges Rotorua. Within a 20-minute stroll, you'll find popular places like Tamaki Maori Village and Polynesian Spa. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

You can enjoy TVs with satellite channels, and all 135 rooms feature in-room childcare, coffee/tea makers and free newspapers. Minibars provide refreshments, and dining in is an option with amenities like kitchenettes and 24-hour room service. Fridges, in-room massages and ceiling fans are also available.

The restaurant, Atrium Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Added amenities include free WiFi in public areas, a fitness centre and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 4-star Fenton Street hotel include Skyline Rotorua and Lake Rotoiti.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
NZ$91 per night

Deluxe King Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

King Spa One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Twin Spa Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Rydges Rotorua ratings based on 993 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rydges Rotorua

Everyone (331) Couples (311) Business (4) Family (339)
3 out of 5
Property is looking tied, fixtures and furniture. immediate maintenance on lighting required.

Posted by on 4 Jun. 2019

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3 out of 5
Location great size room very good very dated rooms long wait to check in very understaffed on checkin and out and again housing homeless not a good look at all

Posted by on 2 Jun. 2019

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5 out of 5

Posted by on 2 Jun. 2019

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4 out of 5
Heat Pump didn't work. Stuck on timer mechanism.

Posted by on 2 Jun. 2019

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4 out of 5
Staff were very friendly on arrival. Room was very spacious and had everything you needed. Bed was extremely comfortable ( great nights sleep ) and the choice of restaurants was great. Breakfast in the morning was awesome ( Love the hash browns !! ). Would recommend staying here.

Posted by on 28 May 2019

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4 out of 5
Lovely room with balcony overlooking race course. Helpful cheerful staff. Excellent food.

Posted by on 3 May 2019

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2 out of 5
Breakfast is good. However, there is no air conditioning in our room. It was so hot and we had to turn the fans on for the whole night. Shower facilities is rusty. No swimming pool & Gym is not working. Had been stayed at the hotel so many times. This time is so disappointed. Thanks

Posted by on 28 Apr. 2019

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4 out of 5
Large room was good.Clean, TV unit size disappointing

Posted by on 27 Apr. 2019

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4 out of 5
Nice place. Our room was a little run down but clean and comfortable.

Posted by on 27 Apr. 2019

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3 out of 5
The hotel is very hot with the heating set at around 40 for the Asian tourists. No air conditioners just fans. A disappointing stay especially as we had gone there to have a special family holiday in a more up market hotel. Only 2 queen beds in room when I had booked for 5 people and was told that my youngest could sleep in our bed. I had to hire a roll away on top of the cost. Staff not knowledgeable about Rotorua found out accurate information at tourist info centre in town. Very disappointed won’t stay there again

Posted by on 27 Apr. 2019

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Renovations + Closures

The following facilities will be closed from 15 March 2019 until 31 December 2019 (dates subject to change):

  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Rydges Rotorua. The hotel can provide concierge services and wedding services. Free self parking is available. This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.7 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Rydges Rotorua offers 135 forms of accommodation with minibars and free newspapers. Accommodation at this 4-star hotel has kitchenettes with fridges and coffee/tea makers. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • In-room kitchenette
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Atrium Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 18.5 and NZD 25 per person (approximately)
  • Rollaway bed fee: NZD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Rotorua Hotel
  • Rydges Hotel
  • Rydges Rotorua
  • Rotorua Rydges Hotel
  • Rydges Rotorua Hotel Rotorua
  • Rydges Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®