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3.7 out of 5

"Great family hotel, friendly staff. We had a fun time " More

By a verified traveller on Mon 20 Jul 2020

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Rydges Rotorua. Within a 5-minute stroll you'll find Racing Rotorua and Whakarewarewa Hot Springs within a 15-minute walk. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

All 135 rooms feature TVs with satellite channels, and you can enjoy in-room childcare, coffee/tea makers, and free newspapers. Minibars provide refreshments, and dining in is an option with amenities like kitchenettes and 24-hour room service. Refrigerators, in-room massages, and ceiling fans are also available.

The restaurant, Atrium Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Business amenities include conference space and a business center. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 4-star Fenton Street hotel include Polynesian Spa and Skyline Rotorua.

Deluxe King Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

King Spa One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Twin Spa Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Rydges Rotorua ratings based on 404 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rydges Rotorua

Everyone (203) Couples (55) Business (4) Family (120)
5 out of 5
Great family hotel, friendly staff. We had a fun time

Posted by , from Hawkes Bay on 20 Jul. 2020

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1 out of 5

Posted by on 19 Jul. 2020

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4 out of 5
Lovely staff but wifi didn't work, very limited sky tv. Check in delayed by 4 hours as room not ready at check in time.

Posted by on 16 Jul. 2020

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4 out of 5

Posted by on 13 Jul. 2020

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3 out of 5
Unfortunately not the best hotel we've stayed in. Nothing in kitchenette. Only a jug. Wifi not working and TV cutting out. When our room was cleaned they took everything to wash even though we hung up the towels like they ask to conserve water and replaced with two less, so we had to keep asking for more. A bit disappointing.

Posted by on 12 Jul. 2020

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4 out of 5
Lovely big room which was great for our kids. It’s definitely getting a bit old with a few cracks in tiles etc and stains on tap ware, but was fine for us.

Posted by , from Whangarei on 10 Jul. 2020

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2 out of 5
4 hour wait for a roller bed with young children at night. ( after 3 calls and a desk visit ) 2.5 hour wait for room service- also no one answered the phone so had to go downstairs. Dirty dishes put back as if they were clean. No replacement anything when the room was serviced, the beds messily Put back together. Probably the worst place I have ever stayed for service.

Posted by , from Auckland on 10 Jul. 2020

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3 out of 5
Good friendly service and efficient check-in and checkoiut. Our room was clean and comfortable but coming to the point where the room needs a refresh/refurbishment. Spa bath didn't work and bathroom ceiling badly marked. Wifi service was woefully slow.

Posted by , from Wellington on 30 Jun. 2020

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3 out of 5
Rooms are very dated but functional. We used the spa room and balcony to hang out while the toddler was sleeping in the main room

Posted by , from NZ on 28 Jun. 2020

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4 out of 5
Service was great, staff were friendly. The place is rundown or old fashioned but it did the job.

Posted by , from Auckland on 24 Jun. 2020

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Rydges Rotorua. Self parking is free. This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.7 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Rydges Rotorua offers 135 accommodations with minibars and safes. Televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchenette
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 25 and NZD 27 for adults, NZD 15 and NZD 20 for children (approximately)
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rotorua Rydges
  • Rydges Rotorua Hotel
  • Rydges Hotel
  • Rydges Hotel Rotorua
  • Rydges Rotorua
  • Rotorua Rydges Hotel
  • Rydges Rotorua Hotel Rotorua
  • Rydges
  • Rydges Rotorua Hotel
  • Rydges Rotorua Rotorua
  • Rydges Rotorua Hotel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.