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Arawa Park Hotel

4.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Arawa Park Hotel

Exterior
Deluxe King Room
Meeting facility
Ballroom
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service
  • Housekeeping
The current price is NZ$115
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    ‪11 min walk‬
  • Polynesian Spa
    ‪2 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

7.6 out of 10
Good
(17 reviews)

Highlights

Furnished balcony
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
Private bathroom
Separate bath and shower
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(49 reviews)

Highlights

Free rollaway/extra beds
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King One Bedroom Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)

Highlights

Free rollaway/extra beds
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Private bathroom
Separate bath and shower
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Furnished balcony
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.4 out of 10
Very good
(10 reviews)

Highlights

Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)

Highlights

Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4

View all photos for Ground Floor Deluxe Twin

Minibar, blackout curtains, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4

View all photos for King Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King Suite

  • Sleeps 2

View all photos for Family Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Family Room

  • Sleeps 6

View all photos for Superior Queen Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4

About the area

Rotorua

A luxury stay in the heart of Rotorua awaits you at Arawa Park Hotel. Within a 5-minute stroll you'll find Racing Rotorua and Rotorua Central Mall within a 15-minute walk. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Atrium Restaurant, is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM. .Attractions within a 10-minute drive of this 4-property class Glenholme hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Tamaki Maori Village - 18 min walk - 1.5 km
  • Polynesian Spa - 2 min drive - 1.5 km
  • Eat Street - 2 min drive - 1.9 km
  • Redwoods Whakarewarewa Forest - 3 min drive - 1.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope Cafe Rotorua - ‬15 min walk
  • ‪Hell Pizza - ‬15 min walk
  • ‪KFC - ‬18 min walk

About this property

Arawa Park Hotel

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses geothermal energy.
    Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

What is the cancellation policy at Arawa Park Hotel?

Arawa Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arawa Park Hotel?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on 24 Aug 2025 start from NZ$114.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arawa Park Hotel?

Yep, Arawa Park Hotel has a free self car park.

Is Arawa Park Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Arawa Park Hotel is a hit with families.

Does Arawa Park Hotel serve breakfast?

Yeah, full brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Arawa Park Hotel?

No, Arawa Park Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Arawa Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Arawa Park Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Arawa Park Hotel?

No, only service animals are allowed.

Is there a golf course on site at Arawa Park Hotel?

There isn't one on site, but Rotorua Golf Club is a short 18-minute walk away.

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 246 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 229 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
The rooms are great. Hige. Big beds.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access and spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

SHELLEY

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A bit tired and toilet se could have been cleaner. Splashes of coffee(?( on heater and wall in main room. No dw liquid ni glasses that I could see but the room was a great price, the bed very comfortable, hotel was lovely and warm. Breakfast was good and included in the price. We actually pd for breakfast but got a phone call straight away to come back for a refund. Would definitely stay here again
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for one night but it perfectly met our needs.
Stayed 1 night in Jun 2025

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice big rooms with lots of space and a great outlook over the racecourse.
Stayed 2 nights in Jun 2025

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service
Nice and warm and lovely beds
Stayed 2 nights in Jun 2025

4/10 Poor

Gerard

Travelled with partner
Disliked: Amenities, property conditions & facilities
Too thick pillows, had to make my own; No plates or cuttlery; yellow stains on toilet; place looked very tired: grout, cracks, bare hooks on wall, no wall decoration, old spa pool that did not bubble; only two different glasses and cups.
Stayed 2 nights in Jun 2025

4/10 Poor

Leah

Travelled with family and small children
Liked: Staff & service
Our sleep was interrupted by noisy water pipes and loud shoes for over an hour throughout the night. Very worn and dated bathroom, room smelt overwhelming of moth balls. Won't be returning anytime soon.
Stayed 1 night in Jun 2025

8/10 Good

Pam

Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, excellent dining options.
Stayed 1 night in May 2025

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elias

Stayed 1 night in May 2025

4/10 Poor

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find Better Alternatives

I feel this property isn't well-maintained. Bathrooms don't feel clean and the room we got, which faced the park/parking lot, didn't have a good window insulation. That meant that air entered the room through the old windows, and the A/C didn't work half of the time, and the heater in the room was turned on. The bed felt more like a double than a queen size but regardless, my back hurt after sleeping one night. By comparison, Hana Lodge is top-notch and not that much more expensive.
Stayed 1 night in May 2025

10/10 Excellent

Sriram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious rooms and the professional decor at the restaurant. Loved the breakfast options.
Stayed 1 night in May 2025

8/10 Good

Susan, Auckland

Liked: Cleanliness, staff & service
The stay was good, helpful staff and a good position. A very special mention to the room service, the food was delicious, we had it both nights and everything was fabulous. The quality was one of the best I’ve had anywhere..Thanku Chef!!
Stayed 2 nights in May 2025

2/10 Terrible

ji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Garth

Travelled with partner
Liked: Staff & service, amenities
Grand design, showing it's age a little. Very comfortable bed. Solid 4 star rating
Stayed 1 night in May 2025

2/10 Terrible

Amrik

Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Enjoyed our meals - dinner and breakfast. Food was well prepared, tasty and well presented. Building was comfortable and clean, if a bit tired.
Stayed 1 night in May 2025

4/10 Poor

K M

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Tired, Dated Basic - a 3 out of 10

Was disappointed with the room - certainly not DELUXE as stated - more like meagre or hardly good enough. Beds were old and saggy - doesnt have some of the things mentioned - no free toiletries, no mini bar, no coffee/tea maker (just some sachets and those supplies were meagre and not replenished - 4 teabags and tiny pottles of milk for 2 days for 2 people. No toaster plates, cutlery or even a dish cloth in the kitchenette. You have to order them from the dining area. Photo's shown are very deceiving - Certainly no flowers on nice bedside tables, no cushions on chair or cute books as shown in the photos. Just the very bare minimums. Lots of scuffed paintwork, worn, moldy or rusty bits in the bathroom Certainly not an 8 out of 10 rating -more like a 3 out of 10 level as it is tired dated and basic.
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, amenities
The room was large with two king size beds. It was very clean. I liked the spa bath although the jets didn’t work. When I enquired at reception they said they are not fixing the spa baths. It would not be expensive to get a registered electrician to fix several baths at the same time. The QR code for room service didn’t work and there was no menu in the room. The food was really good when it was delivered although the person in room service was ambivalent. I was happy with my stay overall. I have stayed there before. An enjoyable stay overall.
Stayed 2 nights in May 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Room was huge with 2 queen beds & plenty of room to move around! Beds were very comfortably & water pressure in shower was perfect. Quick 5 min drive to centre of town or a 20-25 min walk. Service of staff was excellent. I would definitely stay here again.
Stayed 2 nights in May 2025

8/10 Good

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rui

Travelled with family
Stayed 1 night in Apr 2025

6/10 Okay

Paidamoyo

Travelled with family
Liked: Amenities
The place was fairly ok.
Stayed 2 nights in Apr 2025