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Hotel Alto da Serra

3.0 star property

Photo gallery for Hotel Alto da Serra

A red building with a sloped roof, surrounded by greenery and a paved driveway.
A chocolate bundt cake with strawberries on a glass plate.
A buffet setup with various food items and a cake centerpiece.
Chalet
A living room with a fireplace, wooden furniture, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is NZ$81
includes taxes & fees
5 July - 6 July

Explore the area

View map
Rua Borges de Medeiros, 999, Canela, RS, 95670-000
  • Place, Cathedral of Our Lady of Lourdes
    ‪6 min walk‬
  • Place, Stone House Theater
    ‪12 min walk‬
  • Place, Canela Automobile Museum
    ‪20 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪99 min drive‬

Room options

View all photos for Chalet

Chalet

Chalet

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment

A hotel room with two beds, a wooden headboard, a nightstand, a chair, and a wall-mounted air conditioner.

Standard Apartment

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Apartment

A hotel room with a bed, a table, and a chair. There is a mirror on the wall and a window with curtains.

Luxury Apartment

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment

A hotel room with two beds, a wooden headboard, a nightstand, a chair, and a wall-mounted air conditioner.

Standard Apartment

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 1-Bedroom Apartment Standard

Minibar, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment Standard

  • 15 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Bungalow Standard

Minibar, blackout curtains, iron/ironing board, free WiFi

Bungalow Standard

  • Sleeps 3
  • Free Wi-Fi

About the area

Canela

Hotel Alto da Serra puts you in the heart of Canela, within just a 10-minute stroll of Cathedral of Our Lady of Lourdes and Joao Correa Square. Highlights at this hotel include free buffet breakfast and free self-parking. .This hotel has free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find a microwave in a common area and a fridge in a common area. Each morning free breakfast is served. .Attractions within a 10-minute drive of this 3-property class Canela Centro hotel include Gramado Covered Street and Gramado Central Avenue.

What's nearby

  • Cathedral of Our Lady of Lourdes - 6 min walk - 0.5 km
  • Teatro Municipal de Canela - 9 min walk - 0.8 km
  • Stone House Theater - 12 min walk - 1.0 km
  • Canela Automobile Museum - 20 min walk - 1.7 km
  • Ecoparque Sperry - 3 min drive - 2.6 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪Caracol Gourmet - ‬5 min walk
  • ‪Bistrô Sabor de Mel - ‬7 min walk
  • ‪Container Bistrot - ‬6 min walk
  • ‪Restaurante Casa de Pedra - ‬7 min walk
  • ‪Cafe Cultura - ‬5 min walk

About this property

Hotel Alto da Serra

Free breakfast is served daily. WiFi is free in public spaces. Hotel Alto da Serra also features tour/ticket assistance, a garden, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this 3-star Canela hotel.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • Built in 1995
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
Hotel Alto da Serra offers 20 accommodations with minibars and free toiletries. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This Canela hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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The price is NZ$156
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Alto da Serra Canela
Alto da Serra Canela
Hotel Alto da Serra Hotel
Hotel Alto da Serra Canela
Hotel Alto da Serra Hotel Canela

Frequently asked questions

Is parking available at Hotel Alto da Serra?

Yep, Hotel Alto da Serra has a free self car park.

How much does it cost to stay at Hotel Alto da Serra?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Alto da Serra on 5 Jul 2026 start from NZ$81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Alto da Serra serve breakfast?

Yep, complimentary buffet brekkie is served daily from 7:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Alto da Serra?

No, Hotel Alto da Serra does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alto da Serra?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Alto da Serra?

No, only service animals are allowed.

Hotel Alto da Serra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 85 reviews
Rating 8 - Good. 29 out of 85 reviews
Rating 6 - Okay. 3 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jorge Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otima
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Cleyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar lindo, gostei muito o rapaz da recepção muito educado, e gentil as cabanas são maravilhosas, gostei de tudo!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service
O hotel é limpo e os atendentes são muito gentis.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ótimo
Stayed 1 night in Oct 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Localização ótimo. Bom café.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Debora Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aconchego... Eficiência... Bem-Estar !!!!

Hotel bem localizado na região, próximo a avenida principal, local aconchegante, acomodação limpa e organizada, equipe da recepção (Sr. Maurício nos forneceu várias informações que viabilizou nossa estadia na cidade), limpeza e copa são eficientes, dedicados, educados e simpáticos.... Café da manhã variado... Super recomendo !!!!
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Paulo Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paz e tranquilidade perto do centro de Canela

Quarto grande, banheiro com hidromassagem é diferencial, bom sistema de aquecimento (estava muito frio), café da manhã bom , perto do centro mas bem silencioso
Stayed 2 nights in May 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
De um modo geral foi bom. Café da manhã bem servido, instalações bem cuidadas. Porém não cabe ser 3 estrelas. Apto. pequeno (sem espaço para 2 malas), não tem TV paga …
Stayed 5 nights in Dec 2021
Verified

8/10 Good

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A contento

Foi a contento, passamos um ótimo final de semana e o hotel atendeu a nossa expectativa de ter um lugar para pernoite e desejum
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volto logo!

Excelente! Nada a reclamar. Pessoas fantásticas!
Stayed 1 night in Dec 2021
Verified

8/10 Good

wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Francivania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável

Tudo foi muito agradável, a pousada é um charme, porém por 2 dias passamos por uma friagem e sofremos muito no chalé sem aquecedor
Stayed 5 nights in Nov 2021
Verified

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização é excelente, a duas quadras da bela catedral de pedra, que fica bem no centro da cidade. O apartamento é bom, com banheira de hidromassagem, mas poderiam renovar a parte elétrica. A única tomada com terra fica entre o ar-condicionado e a cabeceira da cama. Se o cabo do meu laptop não tivesse 3m não teria alcançado da mesa até lá. Deveriam colocar uma tomada aterrada à esquerda da janela.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Top
Stayed 4 nights in Sep 2021
Verified

8/10 Good

Socorro

Liked: Cleanliness, staff & service
Foi tranquilo.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Ana Lúcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

Local muito aconchegante, com muita comodidade, bom atendimento e tratamento
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Érica Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente Hotel, impecável na limpeza, conforto, atendimento e ambiente familiar. Localização privilegiada em Canela. Com toda certeza retornaremos
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um local agradável ,e ótimo atendimento.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

ANA PAULA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortavel a acomodação, com certeza iremos novamente.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito boa
Stayed 5 nights in Dec 2020
Verified

10/10 Excellent

VIVIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Stayed 3 nights in Jan 2021
Verified

8/10 Good

katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem bem localizada

Hospedagem razoável, bem localizado, a duas quadras da Igreja Matriz, funcionários prestativos, café da manhã básico mas cumpre é para ficar poucos dias, acho que falta uma área externa com mesas.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

VALQUIRIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente familiar

Pousada familiar, o atendimento foi muito receptivo e o café da manhã foi bem gostosinho para uma pousada.
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service

BOA

INSTALAÇÕES RAZOÁVELMENTE BOAS MAS COM POUCAS ÁREAS DE CONVIVÊNCIA
Stayed 3 nights in Oct 2020

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