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Pousada Canela

3.0 star property

Photo gallery for Pousada Canela

Lobby sitting area
Exterior
Minibar, desk, soundproofing, free WiFi
Reception
Free daily buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
R. Gen. Ernesto Dorneles, 333, Canela, 95680-000
  • Place, Stone House Theater
    ‪6 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪10 min walk‬
  • Place, Canela Automobile Museum
    ‪18 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪98 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Minibar, desk, soundproofing, free WiFi

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Multiple Beds

Minibar, desk, soundproofing, free WiFi

Triple Room, Multiple Beds

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Multiple Beds

Minibar, desk, soundproofing, free WiFi

Quadruple Room, Multiple Beds

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Canela

At Pousada Canela you'll be within just a 10-minute stroll of Joao Correa Square and Teatro Municipal de Canela. Highlights at this hotel include free buffet breakfast and free valet parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Plus you'll find free newspapers in the lobby, tour/ticket assistance and luggage storage. Each morning free breakfast is served. .Within a 20-minute drive of this 3-property class Canela Centro hotel, attractions include Gramado Covered Street and Snowland Park.

What's nearby

  • Stone House Theater - 6 min walk - 0.5 km
  • Joao Correa Square - 6 min walk - 0.5 km
  • Teatro Municipal de Canela - 7 min walk - 0.7 km
  • Cathedral of Our Lady of Lourdes - 10 min walk - 0.9 km
  • Canela Automobile Museum - 18 min walk - 1.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪Ginger House Doces - ‬7 min walk
  • ‪Galangal Restaurante Asiático - ‬8 min walk
  • ‪Casa Da Velha Bruxa - ‬6 min walk
  • ‪Volks Bar (Xerox) - ‬10 min walk
  • ‪Magnólia Cine - Gastrô - Bar - ‬7 min walk

About this property

Pousada Canela

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Pousada Canela also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking and valet parking are available.

This 3-star Canela hotel is smoke free.

  • 27 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site
Pousada Canela offers 27 accommodations with minibars. 21-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pousada Canela

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Pousada Canela Hotel
Pousada Canela Brazil
Pousada Canela Hotel
Pousada Canela Canela
Pousada Canela Hotel Canela

Frequently asked questions

What is the cancellation policy at Pousada Canela?

Pousada Canela offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pousada Canela?

Yep, Pousada Canela has a free self car park and free valet parking.

Does Pousada Canela serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Pousada Canela?

No, Pousada Canela does not offer an airport shuttle service.

What time are check-in & check-out at Pousada Canela?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Pousada Canela?

No, pets and service animals are not allowed.

Pousada Canela Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 42 reviews
Rating 8 - Good. 14 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 9 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Magda Maria

Disliked: Cleanliness, room comfort

Hospedagem não atendeu as expectativas

Nao gostei da tv pequena e só dois canais tv aberta. Cafe da manhã fraquinho, a copeira mau humorada, o pior que vi até hoje. O vidro do box quebrou em cima de mim qdo fui tomar banho e o quarto ficou cheio de caco de vidro, sai para eles limparem e qdo retornei continuava cheio de caco de vidro e recepcionista falou que eu tomasse cuidado ao andar no quarto pq tinha cacos e que só iam limpar depois porque a prioridade era de quem estava chegando. No outro dia ainda tinha caco de vidro. Achei muita falta de respeito comigo que era hospede. E alem de eu sair cortada nas mãos e pernas ainda queriam que eu pagasse o vidro.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

ELIZABETH ramos e

Liked: Cleanliness, room comfort

Hospedada horríve. Nunca mais. de graça sai caro

Bom noite, somente a chegada foi satisfatória. Porque no dia seguinte começo o martírio. Porque nem no alto da pandemia quando estive em Gramado o café não era servido por ninguém os hospedes que se serviam. Na pousada o café era servido por uma pessoa totalmente despreparada e com uma tremenda mau vontade. O que ficou nítido era que os hospedes não servia porque o café era limitado. Café fraco, de fruta somente mamão e melão. O bolo duro e com cheiro forte de ovo. Eu pedi para a servente me fazer um misto quente, o pão. veio com meia fatia de queijo e meia fatia de presunto. Na ultima noite para completar não conseguia dormir porque o hospede acima no quarto (fiquei no térreo) fazia um barulho horrível parecia que o quarto iria caia na minha cabeça. Reclamei com o Sr Rui e uma senhora que falaram que não podia fazer nada. Cheguei o cúmulo de ameaçar chamar a Brigada em virtude do barulho e isso já eram 22 30 horas da noite. Simplesmente horrível. Para não falar que nada foi bom. a única coisa boa era a limpeza.(tb era o mínimo). Não vale o preço que se paga.
Stayed 5 nights in Jul 2021
Verified

2/10 Terrible

Fernando Raimundo flagra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrível muito mal atendido e o café da manhã péssimo não recomendo para ninguém
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Helio

Liked: Cleanliness, staff & service

Péssima

Quarto abafado,sem janela, café horrível frio, pouquicimo variedade ( sanduíche com meia fatia de queijo e presunto mine pastel)e ainda uma única pessoa servindo ( fila espera) não podia se servir,sem iluminação na rua, tv com 2 canais e tv aberta somente, sistema de calefação desligava a noitee sem controle ar condicionado.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Marilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo beneficio

Hotel limpo, boa cama, bom banho, enfim otimo custo benefício. Recomendo.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Érico

Liked: Cleanliness, staff & service
Pousada muito bem localizada, atendimento de toda a equipe excelente e muito prestativo . Água quentinha no chuveiro e na pia. Única observação é que acho que o sistema de aquecimento nos quartos poderia operar com mais intensidade, mas nada que comprometa a estadia . Voltaria novamente a pousada.
Stayed 7 nights in Jun 2021
Verified

8/10 Good

Greice

Liked: Cleanliness, staff & service, property conditions & facilities
Foi agradável! Porém senti falta de um pouco mais de opção no café. O chuveiro não aquece suficiente para a estacao e frio que estamos, ficou morno, e estamos no inverno precisa ser bem quentee. Saimos para um passeio as 7 da manha, tentei pedir adiantamento do cafe para antes das 7, para que saissemos alimemtalimentados ja que pagamos diaria com café, porem não fomos atendidos. No demais o local é aconchegante e agradavel.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei! Local agradavel, atendimento ótimo, pessoas educadas e simpaticas! Super recomendo! Nao sou de escrever comentarios e avaliar, mas este merecia!!
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não recomendo!!!

Infelizmente foi uma estadia péssima. Quarto sem calefação, ar condicionado que só funciona no modo verão, sem telefone para se comunicar com a recepção, chuveiro péssimo que não esquenta nada, tv extremamente pequena, café da manhã frio. Não recomendo!!!
Stayed 1 night in Jun 2021
Verified

8/10 Good

Daniela de Matos Schneide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia Pousada Canela!

A estadia foi muito boa. O atendimento é excelente, funcionários muito atenciosos. O Café da manhã é simples mais é maravilhoso. Minha única observação é com relação a calefação nos quartos que deixou um pouquinho a desejar. No mais, tudo muito bom ! Com certeza voltaremos!
Stayed 1 night in May 2021
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhosa

Foi maravilhosa, a pousada é excelente, proximo ao centro, possui tudo, muito apropriada para um casal romântico.
Stayed 2 nights in May 2021
Verified

6/10 Okay

DIEGO

Pousada canela

Local razoável, muita aglomeração no café da manhã. Controles do ar condicionado não estavam quarto.
Stayed 1 night in May 2021
Verified

8/10 Good

Andréa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia!

Hotel simples, boa localização. O café deixou a desejar. Bom custo beneficio.
Stayed 1 night in May 2021
Verified

4/10 Poor

Douglas

Disliked: Cleanliness, room comfort

Não foi boa a experiência

Chuveiro com água fria e demorava muito pra esquentar, pouca água e sujo. Ainda tinha sabonete do outro hóspede. Tem uma porta entre quartos, que é possível escutar tudo do outro quarto, desde conversa e até os roncos. Café da manhã bem simples.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom e agradável

Foi tranquila e agradável. Recomendo.
Stayed 2 nights in Feb 2021
Verified

4/10 Poor

MARIA

Disliked: Staff & service

Estadia em Canela decepcionante, dono do hotel grosseiro

O hotel deixa muito a desejar pelos latidos de cachorros ao lado e pela falta de educação do dono , não me hospedaria novamente nessa pousada, no mais nenhuma queixa
Stayed 5 nights in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Me hospedaria novamente

Pousada boa, há uns 10 minutos de caminhada da catedral, localizado numa rua tranquila e segura. Funcionários muito simpáticos. Quarto bom, com frigobar. Minha única ressalva fica por conta do banheiro, pois o chuveiro demorava pra esquentar.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Cristiane Soares Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradavel

De acordo com que oferece no site. Confortável, Ótimo atendimento, funcionários bem bacanas e educados, solícitos, Gostei muito. Pretendo voltar
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Adriano C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Lauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acomodações razoáveis pelo valor, poderia ser melhor o café da manhã, pois achei muito simples e sem opções.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Taiani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento dos funcionários maravilhoso, muito atenciosos e prestativos.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Pousada simples

Pousada bem localizada, externamente bonita, na parte de dentro simples. Café da manhã poucas opções e cama desconfortável. Para quem procura uma estadia simples convém. Pessoas do hotel super simpáticos.
Stayed 1 night in May 2018
Verified

8/10 Good

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada maravilhosa

Atendimento, gentileza e Cortesia de toda Equipe! Estão de parabéns. Obrigada por tudo.
Stayed 2 nights in May 2018
Verified

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities

Estadia para recuperar as energias

Deveria ter TV a cabo ou similar
Stayed 1 night in May 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness

pesima pousada

Stayed 1 night in Jul 2021

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