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Refugia Chiloé

3.5 star property
Beachfront, with full-service spa

Photo gallery for Refugia Chiloé

Interior
Fireplace
Bar (on property)
Indoor pool, outdoor pool, pool loungers
Pullao

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot tub
  • Spa
  • All-inclusive
  • Pool

Explore the area

View map
Sector San Jose, Castro, 5700000
  • Tongoy Beach
    ‪19 min drive‬
  • MAM Chiloé
    ‪29 min drive‬
  • Plaza de Armas
    ‪30 min drive‬

Room options

View all photos for Suite

Suite

Suite

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Pillow-top bed
Down duvet
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Rilan

1 bedroom, premium bedding, down duvets, pillow-top beds

Rilan

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Pillow-top bed
Down duvet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Pullao

Pullao

Pullao

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Pillow-top bed
Down duvet
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

About the area

Castro

At Refugia Chiloé, you'll be 9.6 km (5.9 mi) from Tongoy Beach and 11.9 km (7.4 mi) from Nuestra Senora de los Dolores Church. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Uma Spa can include massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Spend the day at the beach and enjoy the on-site indoor swimming pool, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and free use of bicycles. Free buffet breakfast is available daily between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 30-minute drive of this 3.5-property class Castro hotel include Parque Alto Muro Aventura and Palafitos de Castro.

What's nearby

  • Tongoy Beach - 19 min drive - 10.7 km
  • Yutuy Beach - 24 min drive - 14.4 km
  • MAM Chiloé - 29 min drive - 22.3 km
  • Plaza de Armas - 30 min drive - 22.4 km
  • Lillo Handicraft and Market Fair - 31 min drive - 23.4 km

Restaurants

  • ‪Restaurant Octavio - ‬27 min drive
  • ‪Sabores De Mi Tierra - ‬26 min drive
  • ‪Restaurant Travesía Chiloé - ‬28 min drive
  • ‪La Cevichería - ‬26 min drive
  • ‪Almud Bar! - ‬28 min drive

About this property

Refugia Chiloé

Beachfront, with full-service spa
Some rates at Refugia Chiloé are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Refugia Chiloé offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Refugia Chiloé. You'll have access to the indoor pool and outdoor pool at a partner property. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star Castro hotel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Refugia Chiloé offers 24 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Uma Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

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  • Free WiFi
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  • Air conditioning
5.0 out of 5, Exceptional, 5 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9:00 AM to 6:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Boat tours
  • Books
  • Free bicycle rentals
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Water sports equipment
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 29 May 2025 to 2 October 2025 (dates subject to change).
The property is closed between 3 May and 2 October.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Refugia Chiloé

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Tierra Chiloe Hotel Castro
Tierra Chiloe Hotel
Tierra Chiloe Castro
Tierra Chiloe
Tierra Chiloé Hotel
Tierra Chiloé Castro
Hotel Tierra Chiloé Hotel & Spa Castro
Castro Tierra Chiloé Hotel & Spa Hotel
Hotel Tierra Chiloé Hotel & Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé
Tierra Chiloé Hotel & Spa Castro
Tierra Chiloe Hotel SPA
Tierra Chiloé Hotel Spa
Tierra Chiloe & Spa Castro
Tierra Chiloé
Refugia Chiloé Hotel
Refugia Chiloé Castro
Tierra Chiloé Hotel Spa
Refugia Chiloé Hotel Castro

Frequently asked questions

Is parking available at Refugia Chiloé?

Yep, Refugia Chiloé has a free self car park.

Are there any beaches close to Refugia Chiloé?

The closest beach to Refugia Chiloé is Tongoy Beach (5 km).

Is there a spa on site at Refugia Chiloé?

Yep, Uma Spa is available for guests. It has a hot tub and a sauna. You'll enjoy services like body treatments.

Does Refugia Chiloé have a pool?

Refugia Chiloé has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Refugia Chiloé?

Refugia Chiloé features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Refugia Chiloé a romantic place to stay?

1 hot tub and romance packages, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Refugia Chiloé.

Are there hot tubs in the rooms at Refugia Chiloé?

No, but there are deep-soaking baths in the guestrooms.

Does Refugia Chiloé serve breakfast?

Yep, free buffet brekkie is available daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Refugia Chiloé?

Yep, there's a free airport shuttle that runs from 9:00 AM - 6:00 PM on request.

Is there a bar or restaurant at Refugia Chiloé?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from May 3 until October 2.

What time are check-in & check-out at Refugia Chiloé?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Refugia Chiloé?

No, pets and service animals are not allowed.

Refugia Chiloé Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular atencion, hotel con espacios muy comodos, ideal para descansar o salir de paseo si uno quiere. Habitacion con una vista muy linda y tamaño perfecto. Comida de muy buena calidad e intersante las propuestas de menus de experiencias que cambian cada comida.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incrível !!! Hotelaria impecável. Instalações, arquitetura, serviço, excursões, gastronomia, vinhos, etc ... são muito acima da média. A paisagem complementa uma das melhores experiências de viagem que já tive. Super recomendo
Stayed 4 nights in Apr 2019

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

SONIA LUCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejos del mundanal ruido

Es un hotel muy agradable pero lejos de todo.
Stayed 2 nights in Nov 2017