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Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Free daily buffet breakfast
Point of interest
Lobby
A modern gym with treadmills, elliptical machines, and free weights.
A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is NZ$201
includes taxes & fees
5 July - 6 July

Explore the area

View map
100 Civic Center Drive, Charleston, WV, 25301
  • Place, Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Place, Haddad Riverfront Park
    ‪8 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room

9.2 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a flat-screen TV, a window with a city view, and a wall-mounted heater.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(111 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Ground Floor

A hotel room with two beds, a desk, a chair, a TV, a window with a city view, and a lamp.

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Charleston

Holiday Inn Express Charleston-Civic Center by IHG places you in the centre of Charleston, steps from Charleston Coliseum & Convention Center and within a short 5-minute stroll of Laidley Court Shopping Center. Highlights at this hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 15-minute walk of this Downtown Charleston hotel include Haddad Riverfront Park and Heritage Towers.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.2 km
  • Haddad Riverfront Park - 8 min walk - 0.7 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 19 min walk - 1.6 km
  • GoMart Ballpark - 3 min drive - 1.8 km

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mea Cuppa - ‬12 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪First Watch - ‬11 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Charleston-Civic Center by IHG. For a fee, parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

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Embassy Suites Charleston
Downtown Charleston
  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.2 out of 5, Very good, 1,428 reviews
The price is NZ$243
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Charleston-Civic Center by IHG?

Holiday Inn Express Charleston-Civic Center by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Charleston-Civic Center by IHG?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Charleston-Civic Center by IHG on 5 Jul 2026 start from NZ$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Charleston-Civic Center by IHG?

Yep, Holiday Inn Express Charleston-Civic Center by IHG has an uncovered self car park with in/out privileges for USD 10 per day. A self car park is also available, for a fee.

Is Holiday Inn Express Charleston-Civic Center by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Charleston-Civic Center by IHG is a hit with families.

Does Holiday Inn Express Charleston-Civic Center by IHG serve breakfast?

You bet, our visitors give top marks to the free buffet breakfast here! Offered daily from 6:30 AM to 9:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Charleston-Civic Center by IHG?

No, Holiday Inn Express Charleston-Civic Center by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Charleston-Civic Center by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Charleston-Civic Center by IHG?

No, only service animals are allowed.

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 660 out of 1157 reviews
Rating 8 - Good. 280 out of 1157 reviews
Rating 6 - Okay. 115 out of 1157 reviews
Rating 4 - Poor. 59 out of 1157 reviews
Rating 2 - Terrible. 43 out of 1157 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness
The stay was fine, but the breakfast is always good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Staff was very nice, breakfast was excellent, and the room was really clean!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was great, dinning area clean, the air conditioner kept the room at a constant temp very comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall. Convenient location, comfortable and clean room, breakfast options were good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the breakfast was good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Great clean room, front desk staff welcoming and good breakfast Thanks
Stayed 1 night in Dec 2025
Verified

8/10 Good

Natali

Liked: Staff & service
For the price it was a nice stay with a good breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Delia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Easy check-in with friendly staff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cynthia

Clean facility. Staff was helpful and attentive.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding breakfast nice room Easy walk to downtown
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, curious staff, despite a significant amount of check-ins due to an event in town.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
It was clean and staff friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

JoAnn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quite.,,staff were nice. Easy in, easy out. Good location to interstates. Room amenities were nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kelci

Liked: Cleanliness, staff & service, amenities
The room was clean and the hotel was right across from the convention center doors so I could just walk over for my event
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do need to work on the breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable will stay here again on my next visit
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maribeth

Liked: Amenities
Friendly staff, very clean and neat hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfortable bed, and excellent price.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, smelled good, great customer service. Would stay again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, amenities
Yes. Room was nice and staff was courteous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tish

Liked: Staff & service, property conditions & facilities
Perfect location, easy to get to, just a few blocks from downtown river walk and all the shops and restaurants.
Stayed 1 night in Oct 2025

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