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Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property
Hotel in Charleston with free breakfast and fitness centre

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Free daily buffet breakfast
Meeting facility
Reception
Point of interest
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NZ$164
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
100 Civic Center Drive, Charleston, WV, 25301
  • Place, Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪17 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(79 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Extra Floor Space)

8.6 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charleston

Holiday Inn Express Charleston-Civic Center by IHG places you in the centre of Charleston, steps from Charleston Coliseum & Convention Center and within a short 5-minute stroll of Laidley Court Shopping Center. Highlights at this hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 15-minute walk of this Downtown Charleston hotel include Haddad Riverfront Park and Heritage Towers.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.2 km
  • Haddad Riverfront Park - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 17 min walk - 1.5 km
  • CAMC General Hospital - 2 min drive - 2.1 km

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mea Cuppa - ‬12 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Recovery Sports Grill - ‬8 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel in Charleston with free breakfast and fitness centre
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Charleston-Civic Center by IHG. For a fee, parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)

Charleston Marriott Town Center

  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,013 reviews
The price is NZ$215
includes taxes & fees
10 Oct - 11 Oct
Charleston Marriott Town Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Charleston-Civic Center by IHG?

Holiday Inn Express Charleston-Civic Center by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Charleston-Civic Center by IHG?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Charleston-Civic Center by IHG on 5 Oct 2025 start from NZ$164.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Charleston-Civic Center by IHG?

Yep, Holiday Inn Express Charleston-Civic Center by IHG has an uncovered self car park with in/out privileges for USD 5.00 per day.

Is Holiday Inn Express Charleston-Civic Center by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Charleston-Civic Center by IHG is a hit with families.

Does Holiday Inn Express Charleston-Civic Center by IHG serve breakfast?

You bet, our visitors give top marks to the free buffet breakfast here! Offered daily from 6:30 AM to 9:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Charleston-Civic Center by IHG?

No, Holiday Inn Express Charleston-Civic Center by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Charleston-Civic Center by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Charleston-Civic Center by IHG?

No, only service animals are allowed.

Reviews

Holiday Inn Express Charleston-Civic Center by IHG Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 692 out of 1153 reviews
Rating 8 - Good. 266 out of 1153 reviews
Rating 6 - Okay. 98 out of 1153 reviews
Rating 4 - Poor. 49 out of 1153 reviews
Rating 2 - Terrible. 48 out of 1153 reviews

Reviews

8/10 Good

Ronald

Travelled with family
Liked: Amenities, property conditions & facilities
Rooms were a little dated and there was hair everywhere. On the bright side breakfast was really really good. You could tell the preparers really cared vs. just warming things up. I took pictures of the hair on the floor and underneath the sink, but of course I deleted them.
Stayed 1 night in Jun 2025

8/10 Good

Debra, Ashland

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Civic Center and interstate off/on ramps.
Stayed 1 night in Jun 2025

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Less than handicap friendly

Room was not very easy to navigate for person in wheelchair. My daughter Fell in bathtub and at that point staff went above and beyond in offering help. Do not know desk clerks name But she was very kind and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy parking!!! Close to many restaurants and amenities.
Stayed 1 night in Jun 2025

10/10 Excellent

Karey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times. Staff is great and it's close to the convention center
Stayed 2 nights in Jun 2025

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Edwin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in. Room smelled of smoke.Asked to check out. Was still charged for the room. Never again
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lindsey

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The lady at the check in acted like she hated her job. She wasn’t mean but not friendly and didn’t smile at all. Hotel is updated but the elevators are slow and smell like urine. The room was nice although the bathroom could have been cleaned better. The beds were comfortable. Breakfast was good and the morning staff was much friendlier.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Jun 2025

4/10 Poor

Cheon Woon

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bad smell
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. Rooms clean and comfortable. Breakfast was good, ample parking. We walked to Chili’s for dinner
Stayed 1 night in Jun 2025

8/10 Good

JAMES

Travelled with partner
Liked: Cleanliness
Average hotel with average accommodations.
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Air conditioner was very noisy. Carpet in the room was frayed at transition from tile to carpet.
Stayed 1 night in Jun 2025

4/10 Poor

Sandro

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very nice staff and crew, super friendly. However the property owner needs to make investments to clean the place up for sure. Nice coffee machine and decent breakfast was a plus. Location is great but like I already mentioned, way too expensive for such a room and the condition of the hotel, at best it's a $125/night hotel.
Stayed 3 nights in May 2025

2/10 Terrible

Alaa

Travelled with family
Disliked: Property conditions & facilities
Not as expected, parking was terrible
Stayed 1 night in Jun 2025

2/10 Terrible

Owen

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nick

Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 2 nights in Jun 2025

2/10 Terrible

Howard

Stayed 1 night in May 2025

8/10 Good

Tennille

Stayed 2 nights in May 2025