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Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property
Hotel in Charleston with free breakfast and fitness centre

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Free daily buffet breakfast
Reception
Exterior
1 bedroom, premium bedding, desk, laptop workspace
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NZ$193
includes taxes & fees
6 July - 7 July

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Haddad Riverfront Park
    ‪6 min walk‬
  • Charleston Town Center
    ‪8 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds (Extra Floor Space)

8.6 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$205
includes taxes & fees
10 July - 11 July
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About the area

Charleston

Holiday Inn Express Charleston-Civic Center by IHG places you in the centre of Charleston, steps from Charleston Coliseum & Convention Center and within a short 5-minute stroll of Laidley Court Shopping Center. Highlights at this hotel include free buffet breakfast. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 15-minute walk of this Downtown Charleston hotel include Haddad Riverfront Park and Heritage Towers.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.2 km
  • Haddad Riverfront Park - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 17 min walk - 1.5 km
  • West Virginia State Capitol Building - 3 min drive - 3.5 km

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Fife Street Brewing - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Wendy's - ‬2 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel in Charleston with free breakfast and fitness centre
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Charleston-Civic Center by IHG. For a fee, parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Bar (on property)

Charleston Marriott Town Center

  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,004 reviews
The price is NZ$205
includes taxes & fees
10 July - 11 July
Charleston Marriott Town Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Charleston-Civic Center by IHG?

Holiday Inn Express Charleston-Civic Center by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Charleston-Civic Center by IHG?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Charleston-Civic Center by IHG on 6 Jul 2025 start from NZ$193.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Charleston-Civic Center by IHG?

Yep, Holiday Inn Express Charleston-Civic Center by IHG has an uncovered self car park with in/out privileges for USD 5.00 per day.

Is Holiday Inn Express Charleston-Civic Center by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Charleston-Civic Center by IHG is a hit with families.

Does Holiday Inn Express Charleston-Civic Center by IHG serve breakfast?

You bet, our visitors give top marks to the free buffet breakfast here! Offered daily from 6:30 AM to 9:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Charleston-Civic Center by IHG?

No, Holiday Inn Express Charleston-Civic Center by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Charleston-Civic Center by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Charleston-Civic Center by IHG?

No, only service animals are allowed.

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1082 reviews
Rating 8 - Good. 240 out of 1082 reviews
Rating 6 - Okay. 86 out of 1082 reviews
Rating 4 - Poor. 47 out of 1082 reviews
Rating 2 - Terrible. 39 out of 1082 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Wyoming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and service
Stayed 1 night in Apr 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
PROVIDE ALMOND MILK FOR BREAKFAST
Stayed 2 nights in Mar 2025

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast options were much better than most free hotel breakfasts. Real Eggs & Bacon, cinnamon rolls. !!!
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kenneth

Travelled with family
Disliked: Staff & service

Beware

I have never left a bad review of any hotel until this one. After waiting 10 mins for someone to come out. The lady checking me was almost completed when her manager comes out getting on her for leaving an hour early during a previous shift. Waited another 5-10 mins to ask if they had any luggage carts because they were still talking about her leaving early unexcused. By the way only one luggage cart and they couldn’t locate.Half the rooms outlets didn’t work, super thin walls so you could hear everyone by the elevator all night.
Stayed 1 night in Mar 2025

4/10 Poor

Samantha

Liked: Cleanliness
I had booked a ground floor room but was not given that.
Stayed 1 night in Feb 2025

4/10 Poor

Caroline

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
This room looked fine and was conveniently located, however the room and bathroom were dirty and the walls were very thin.
Stayed 1 night in Mar 2025

6/10 Okay

Levente

averag, high time for remodeling
Stayed 1 night in Mar 2025

8/10 Good

Sherri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Girl working front desk was not friendly whatsoever. No smile, no greeting, no ANYTHING. I am ALWAYS asked if I'm using card reservation was made with to complete the charge. I wasn't, and she charged card I wasnt planning on using. I had other card in my hand ready to present to her. When I gave it to her she said..."I already charged card on file". I said you never confirmed if that is the one I wanted to use. She said "you booked through expedia so it is assumed". Upon checkout was told I couldn't get receipt because expedia would send it. I reached out to expedia and was told hotel is to provide it since i opted to pay at property.
Stayed 1 night in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast!

Parking was difficult because of event across the street. I believe cars were parking there that did not stay at hotel. Back door did not work with room card. Staff very friendly! Check in was ok. People working desk were to busy talking to each other. Breakfast outstanding!
Stayed 2 nights in Mar 2025

10/10 Excellent

Wyatt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the highway. Friendly staff,great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Will return
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kailah

Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

REBECCA

Liked: Cleanliness, staff & service
The only issue I see is that our room had a contant cold air draft and cigarrette smoke coming in from around the heat unit. We were right at the roof covering an exit on the front and the gap betweeen the wall and the heater was large enough to fit your finger in. When people were out smoking under the roof it was coming directly into our room. Outside of this veryone was super nice and courteous ans the facility breakfast was great and very clean.
Stayed 2 nights in Feb 2025

8/10 Good

David

Stayed 1 night in Jan 2025

4/10 Poor

Dave

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty dirty. Stains on walls, food on floor. Dirt in all floor corners. Extreme dust. The beds were missing a top sheet. Gross
Stayed 1 night in Mar 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Tawni

Disliked: Cleanliness, property conditions & facilities
The room was messy. There were plastic wrappings and candy on the floor. Hangers were thrown in the closet. Soap was empty in bathroom. The front desk staff were helpful. That’s it. Do not recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stop on a longer trip. We’ve stayed here before and will again. Quiet room, very good breakfast — the cinnamon rolls were excellent, as always.
Stayed 1 night in Mar 2025

8/10 Good

Madison

Stayed 1 night in Mar 2025