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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

A modern hotel room with a large bed, a desk, a TV, and a bathroom visible through an open door.
Unclassified image, 2 of 96, button
A coffee station with two coffee machines and a variety of coffee pods and cups.
A fitness center with treadmills, ellipticals, and a pool.
A Holiday Inn Express & Suites hotel with a covered entrance and a parking lot.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$197
includes taxes & fees
22 Oct - 23 Oct

Explore the area

View map
410 New Goff Mountain Road, Cross Lanes, WV, 25313
  • Place, West Virginia State University
    ‪3 min drive‬
  • Place, Mardi Gras Casino
    ‪3 min drive‬
  • Place, Shawnee Sports Complex
    ‪3 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Cross Lanes

Holiday Inn Express Hotel & Suites Cross Lanes by IHG puts you in the centre of Cross Lanes, 2.6 km (1.6 mi) from Mardi Gras Casino and 7.4 km (4.6 mi) from Dunbar Park. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a free manager's reception, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free parking nearby. .Sights within a 15-minute drive of this Cross Lanes hotel include Nitro City Park and Jefferson Park.

What's nearby

  • West Virginia State University - 3 min drive - 4.5 km
  • Mardi Gras Casino - 3 min drive - 2.4 km
  • Shawnee Sports Complex - 3 min drive - 5.2 km
  • Kanawha County Public Library - 4 min drive - 4.2 km
  • Dunbar Park - 5 min drive - 7.6 km

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪Cook Out - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Cross Lanes by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 89 guestrooms or units
  • 4 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • 1 conference room
Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers 89 air-conditioned accommodations with free newspapers and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cross Lanes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 1,000 reviews
The price is NZ$188
includes taxes & fees
18 Oct - 19 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

As of 23 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Cross Lanes by IHG on 12 Oct 2026 start from NZ$336, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yep, Holiday Inn Express Hotel & Suites Cross Lanes by IHG has a free self car park.

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG have a pool?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG has a pool and an indoor pool. The pool is open 6:00 AM to 11:00 PM.

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG serve breakfast?

You bet, our visitors give a thumbs up to the free buffet brekkie here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, Holiday Inn Express Hotel & Suites Cross Lanes by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and the breakfast was very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, breakfast had good selection.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and renovated property, enjoyed staying here.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness
Very nice stay and staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Our stay was clean, and had everything we needed and more. The staff was especially kind as well.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Thomas

Kind, friendly people... Quite a good breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend! Clean room. Nice hot big breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Place was pretty nice and the staff was friendly. That being said, the pool was way over-chlorinated.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff and a nice comfortable bed with good pillows
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Benton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super nice! Great breakfast, friendly, helpful staff, very clean! Very quiet at night! Would stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was very friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk even helped me make change when I needed it to use in-hotel laundry
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is that the shower pressure was really low. The room was clean, the bed was comfortable, the staff was very friendly and the breakfast was good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

LaVon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would definitely return
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, and staff were very kind and helpful. Check in was simple with this app as well.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, friendly staff, clean comfortable and quiet room.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and breakfast had many options. Staff was attentive.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness
Hotel was fairly new, nice looking inside and out. Rooms were nice, beds comfortable. Breakfast was very nice and host was very friendly and kept area well stocked. Pool was nice. I would highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Markieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, parking substantial and breakfast was decent. The road to the hotel could use some work, but I’m sure that’s on the state to maintain. The pool could be bigger and exercise room more could use more offerings but overall, a good stay. Staff were helpful.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
STAFF IS AMAZING!!!
Stayed 1 night in Feb 2026

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