See all properties
Save

Quality Inn & Suites Charleston - Civic Center

2.5 star property
Hotel in Charleston with free breakfast and fitness centre

Photo gallery for Quality Inn & Suites Charleston - Civic Center

Front of property - evening/night
Outdoor pool
Standard Room, 1 King Bed, Non Smoking
Free daily buffet breakfast
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is NZ$161
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
1010 Washington Street E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Charleston Town Center
    ‪8 min walk‬
  • Charleston Coliseum & Convention Center
    ‪12 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
TV
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Studio Suite, Multiple Beds, Non Smoking

Super 8 by Wyndham Dunbar/Charleston Area

Dunbar
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, 1,001 reviews
The price is NZ$127
includes taxes & fees
24 Aug - 25 Aug
Super 8 by Wyndham Dunbar/Charleston Area

About the area

Charleston

Quality Inn & Suites Charleston - Civic Center puts you in the heart of Charleston, within steps of Avampato Discovery Museum and Clay Center for the Arts and Sciences. Highlights at this hotel include free buffet breakfast and free self-parking. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include coffee/tea in a common area, luggage storage and a television in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Near this Downtown Charleston hotel, you'll find Charleston Coliseum & Convention Center.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • CAMC General Hospital - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 12 min walk - 1.1 km
  • West Virginia State Capitol Building - 2 min drive - 2.8 km

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • Mea Cuppa
  • ‪First Watch - ‬7 min walk
  • ‪Chow Thai - ‬2 min walk
  • ‪Adelphia Sports Bar & Grille - ‬6 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel in Charleston with free breakfast and fitness centre
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Quality Inn & Suites Charleston - Civic Center also features a fitness centre, coffee/tea in common area, and a television in common area. Self parking is free.

This Charleston hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 9 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
Quality Inn & Suites Charleston - Civic Center offers 140 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and microwaves can be requested.

Languages

English

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Charleston WV

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,007 reviews
The price is NZ$179
includes taxes & fees
17 Aug - 18 Aug
Microtel Inn & Suites by Wyndham Charleston WV

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites Charleston - Civic Center.

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites Charleston - Civic Center?

Quality Inn & Suites Charleston - Civic Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites Charleston - Civic Center?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Charleston - Civic Center on 31 Aug 2025 start from NZ$160.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites Charleston - Civic Center?

Yep, Quality Inn & Suites Charleston - Civic Center has a free self car park and free RV/bus/truck parking.

Does Quality Inn & Suites Charleston - Civic Center serve breakfast?

You bet, our guests quite like the free buffet breakfast here! Offered daily between 6:00 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Quality Inn & Suites Charleston - Civic Center?

No, Quality Inn & Suites Charleston - Civic Center does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites Charleston - Civic Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Quality Inn & Suites Charleston - Civic Center?

No, pets are not allowed.

Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.6
Rating 10 - Excellent. 238 out of 984 reviews
Rating 8 - Good. 262 out of 984 reviews
Rating 6 - Okay. 187 out of 984 reviews
Rating 4 - Poor. 151 out of 984 reviews
Rating 2 - Terrible. 146 out of 984 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

David

It was ok for one night
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Ok
Stayed 1 night in May 2025

2/10 Terrible

Hayley

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is in a VERY scary part of town. Do not go outside at night. Water in the faucets was brown. Staff were really wonderful though and did the best they could with what they had.
Stayed 1 night in Apr 2025

10/10 Excellent

william, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place close to shopping and restaurants, entertainment
Stayed 1 night in Apr 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service
Walking into the lobby of the hotel, I was concerned because it was little rundown, however, our room was very clean and comfortable, and the only complaint about the room was that my bedspread was stained. I think it was clean, just really stained. We interacted with two folks working the front desk - morning and evening, and they were both kind, responsive and helpful. We also ran into two different cleaning staff members and they were also very nice and helpful. The area of town is kind of run-down and depressed, which is unfortunate because downtown Charleston is lovely and I hope they experience some sustainable level of revitalization soon. Despite that, the hotel was really affordable and centrally located, and I would stay there again!
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff and accomodations. Parking mg is noisy, but in a downtown location.
Stayed 1 night in May 2025

4/10 Poor

Dorene

Disliked: Staff & service

Dorene

Stay was not so good. Door very hard to latch shut. Phone did not work. Called the desk to let them know and he said he could move us but it was too late to go through all that. He wanted us to come down to the desk. I would not recommend Motel to family or friends.
Stayed 1 night in Apr 2025

10/10 Excellent

donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms

It was a nice location in downtown area only a .5 miles from the convention center. Easy access to the roads to get around. Me updated room and nice place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Ben

Stayed 1 night in Apr 2025

2/10 Terrible

Kris

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

KEVIN

Stayed 1 night in Apr 2025

4/10 Poor

craig

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would have given a really good review had it not been for the kitchen staff cursing and screaming and threatening me because she was feelin some kinda way . Very stressful and very scary I think she was bipolar or something
Stayed 2 nights in Apr 2025

8/10 Good

Gale

Stayed 1 night in Apr 2025

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

todd

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel downtown so in not the greatest section of town. Front desk girl was friendly. Breakfast was good. For the price can’t beat it!
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Staff & service
Renovation’s going on in building and next door. Noisy throughout the night.
Stayed 1 night in Apr 2025

2/10 Terrible

Jolena

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Employees with sticky fingers

Our room got rammed shack and items got stolen by a staff member.
Stayed 2 nights in Apr 2025

4/10 Poor

Douglas

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel. Room was OK but rest of hotel was pretty gross. No hot food in morning until we finally tracked someone down and asked.
Stayed 1 night in Mar 2025

10/10 Excellent

Misty, Williamson

Stayed 1 night in Mar 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2025

6/10 Okay

john

Travelled with family
Liked: Staff & service

not 3 stars

it was mostly quiet however the room have had water damaged and there was mustley smell to it.
Stayed 2 nights in Mar 2025