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DoubleTree by Hilton Charlotte City Center

4.0 star property
Hotel with a restaurant, a short walk to Spectrum Center

Photo gallery for DoubleTree by Hilton Charlotte City Center

Reception
Lobby
Meeting facility
Room, 1 King Bed with Sofa bed
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
The current price is NZ$245
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
230 N College St, Charlotte, NC, 28202
  • Spectrum Center
    ‪1 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪14 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Peloton)

Room, 1 King Bed (With Peloton)

Room, 1 King Bed (With Peloton)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

TV

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

TV

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

DoubleTree by Hilton Charlotte City Center places you in the centre of Charlotte, within just a 5-minute stroll of Spectrum Center and within 15 minutes of Charlotte Convention Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour front desk, dry cleaning/laundry services and multilingual staff. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 4-property class Uptown Charlotte hotel include Bank of America Stadium and NASCAR Hall of Fame.

What's nearby

  • Spectrum Center - 1 min walk - 0.2 km
  • Queen City Quarter - 3 min walk - 0.3 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Bank of America Stadium - 14 min walk - 1.2 km

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas International Airport (CLT) - 19 min drive

Restaurants

  • Nuvole Rooftop TwentyTwo
  • ‪Ri-Ra Irish Pub - ‬3 min walk
  • ‪Connolly's On Fifth - ‬2 min walk
  • ‪The Imperial - ‬2 min walk
  • ‪Aria Tuscan Grill - ‬4 min walk

About this property

DoubleTree by Hilton Charlotte City Center

Hotel with a restaurant, a short walk to Spectrum Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Charlotte City Center. Parking is available for a fee.

This 4-star Charlotte hotel is smoke free.

  • 296 guestrooms or units
  • 15 levels
  • Conference rooms
  • 11000 sq ft of conference space
  • 1022 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Charlotte City Center offers 296 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 32 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Self-parking fee: USD 32 per night
  • Valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Center City Holiday Inn
Holiday Inn Charlotte Center City
Holiday Inn Hotel Charlotte Center City
Charlotte Holiday Inn
Holiday Inn Center City
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Charlotte Center City Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Charlotte City Center?

DoubleTree by Hilton Charlotte City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Charlotte City Center?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Charlotte City Center on 31 Aug 2025 start from NZ$244.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Charlotte City Center?

Yep, DoubleTree by Hilton Charlotte City Center has a self car park for USD 32 per night.

Does DoubleTree by Hilton Charlotte City Center serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Charlotte City Center?

No, DoubleTree by Hilton Charlotte City Center does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Charlotte City Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Charlotte City Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Charlotte City Center?

No, only service animals are allowed.

DoubleTree by Hilton Charlotte City Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 741 out of 1211 reviews
Rating 8 - Good. 252 out of 1211 reviews
Rating 6 - Okay. 92 out of 1211 reviews
Rating 4 - Poor. 61 out of 1211 reviews
Rating 2 - Terrible. 65 out of 1211 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Excellent, as expected!
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Stayed 2 nights in May 2025

2/10 Terrible

Maria

Stayed 2 nights in May 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, and an Awesome Chef
Stayed 1 night in May 2025

2/10 Terrible

Malisha

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel doesn’t deserve the brand. The front desk staff gave us a room and it smelled, was dirty and very small. We went back to the desk just to ask for another room. They lied to us and they were we have 0 rooms available to switch you too. It was around 4pm and right around check in time. How do you not have single room that we could switch to? His solution was to send the housekeeping back in our room and have us wait in the lobby while they sorted out their failures. I had to ask multiple times and then out of thin air they found one other room that was clean by 4pm and moved us into it. Such a disgrace and not up to brand standards. The second room was also very small and very dirty. Bathroom was the worst, with a coffee straw in the sink, and the bathtub coated in from what looked like people showering with shoes on. At least it didn’t smell. The hotel is located in downtown but the area is very unsafe. Lastly we had sent a package there and they couldn’t even find it. Absolutely avoid this property, it’s old, unmaintained, dirty, and the staff is trained to lie to you. Do not book
Stayed 2 nights in May 2025

10/10 Excellent

Maisie

Stayed 4 nights in May 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Gary

Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no comment
Stayed 1 night in May 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was here for concert. Hotel was located perfectly. Every clean & all was good
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10!

The staff is exceptional!! Clean hotel with easy parking and in walking distance of a lot of restaurants and fun things to do.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly service at check-in. Close to amenities
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Travelled with partner
Nice enough hotel. Nothing different to others we've stayed at in Charlotte. Room was spacious, functional. Nice big tv, fridge. Check in was quick. For the money, we wouldn't stay again though. Plenty of other options in the area. The room we were given was right at the elevators. And when I say at the elevators, I don't mean adjacent, I mean our door was in the hall facing the actual elevator doors. There are 3 blocks of elevator doors facing the room, so that's all we heard, day and night. People getting on and off the elevator. People rolling their luggage, people standing outside the elevators waiting and chatting. All very loud the whole day and night. Each floor in the hotel has 2 rooms facing directly at and sharing the space with these elevator banks. I don't know why the hotel was built this way, but we won't return for the chance of that happening again alone. There was a coffee shop area downstairs, but it wasn't open at all when we were there. No signage as to when it would be open. Restaurant opens at 5 pm, but there are plenty of nice places at a walkable distance. We went to RiRa's around the corner. Irish restaurant and bar. Very good. As others noted, you will be woken by people drag racing through the city in the middle of the night. Apparently the windows are double glazed, but that won't matter. Cleaning staff were very insistent on knocking our door multiple times in the morning. We'll stay down the street in the future where breakfast is included.
Stayed 1 night in Apr 2025

2/10 Terrible

Marcia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff were nasty! Wasn’t greeted when I arrived in the lobby… just stares! Tv wasn’t working properly.. when the tech came I spoke he looked at me with an attitude an asked for the remote.. snatched it outta my hand smh! Bed was so hard a low to the floor! Bathroom very small with toddler sized toilet that sat very very low to the floor! Parking does not connect to hotel so expect to walk up an hill a distance to the garage… view was awful! Overall just not a pleasant experience at all!
Stayed 5 nights in Apr 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities
Likes: very clean, friendly staff, and in a great location that is easy to walk to things From a single female perspective here is my biggest issue with this place. Getting to and from the parking garage is not ideal. You have to walk through the parking garage, to the elevator, and walk all the way around the building and walk in the front door of the hotel. Although it is well lit, it is also aligned aside several nightclubs and it's just uncomfortable. Usually I get valet for these situations but it was closed by the time I checked-in so I would say that if you are a female and can get valet services it would be a great place to stay. That's really my only complaint. I would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
there is a nightclub across the street that can be a little noise but other than that it was cool
Stayed 2 nights in Apr 2025

10/10 Excellent

Quaneysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Hotel is really nice and clean. I was impressed for it to be a DoubleTree. My room was super cute with a bed and small Living room area. Staff was really accommodating as I requested a late check out due to a late flight. 10 out of 10 Recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Stayed 2 nights in Mar 2025