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SureStay by Best Western Cherokee on the River

Property class: 2

Photo gallery for SureStay by Best Western Cherokee on the River

A hotel room with a large bathtub, a bed with a brown blanket, a patterned carpet, and a hallway leading to another room.
A reception area with a stone counter, framed pictures, and a potted plant.
A room with a sofa, a table, a lamp, a painting, and a window with curtains.
A large, multi-story building with a symmetrical facade, multiple chimneys, and a well-maintained lawn.
A balcony with a view of a river and forest, two chairs, and a table.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Parking available
  • 24/7 front desk
The current price is NZ$132
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
44 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪2 min drive‬
  • Place, Eastern Cherokee Agency
    ‪2 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪6 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a large bed, a separate sitting area, a bathtub, and a window.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Nonsmoking, Accessible

A hotel room with two beds, a desk, a chair, and two lamps.

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds, Smoking

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a window with curtains.

2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, River View

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Balcony, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a television, a desk, and a view of the outdoors.

Standard Room, 2 Queen Beds, Balcony, River View

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

A hotel room with two beds, a television, a desk, and a view of the outdoors.

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

A hotel room with a bed, a red sofa, a wooden table, and a patterned carpet.

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a dresser, and a TV.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub, River View

A hotel room with a bed, a dresser, a nightstand, a lamp, a painting, and a mirror.

Suite, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, River View

A hotel room with a bed, a dresser, a nightstand, a lamp, a painting, and a mirror.

Suite, 1 King Bed, Balcony, River View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

A hotel room with a bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

A hotel room with a bed, a desk, a chair, and two wall-mounted lamps.

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, River View

A hotel room with a bed, a desk, a mirror, a painting, and a bathroom.

Suite, 1 King Bed, Jetted Tub, River View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, River View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Cherokee

At SureStay by Best Western Cherokee on the River you'll be within a 20-minute walk of Oconaluftee Islands Park and 3.8 km (2.4 mi) from Harrahs Cherokee Casino. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This hotel has free wired Internet in public areas, a 24-hour front desk and a vending machine. Other amenities include Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Cherokee hotel include Great Smoky Mountains National Park and Great Smoky Mountains Railroad.

What's nearby

  • Oconaluftee Islands Park - 2 min drive - 2.0 km
  • Eastern Cherokee Agency - 2 min drive - 2.4 km
  • Oconaluftee Indian Village - 5 min drive - 3.7 km
  • Harrahs Cherokee Casino - 6 min drive - 5.8 km
  • Great Smoky Mountains National Park - 6 min drive - 6.7 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 126 min drive

Restaurants

  • ‪Granny's Kitchen - ‬5 min drive
  • ‪Arby's - ‬3 min drive
  • ‪Noodle Bar - ‬5 min drive
  • ‪The Rice Wagon Cherokee - ‬5 min drive
  • ‪Peter's Pancakes & Waffles - ‬4 min drive

About this property

SureStay by Best Western Cherokee on the River

SureStay by Best Western Cherokee on the River offers its guests an outdoor pool, a vending machine, and coffee/tea in common area. Public spaces have free wired Internet. Parking is available for a fee.

Smoking is allowed in designated areas at this Cherokee hotel.

  • 88 guestrooms or units
  • 2 levels
  • 2 buildings
  • Coffee in lobby
  • Front desk (24 hours)
  • Smoking in designated areas
SureStay by Best Western Cherokee on the River offers 88 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. This Cherokee hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn River
Comfort Inn River Cherokee
Comfort Inn River Hotel Cherokee
Rodeway Inn River Hotel Cherokee
Rodeway Inn River Cherokee
Rodeway Inn River
Comfort Inn Cherokee Nc
Cherokee Comfort Inn
Rodeway Inn Suites On The River
Rodeway Inn & Suites Cherokee On the River Hotel
Rodeway Inn & Suites Cherokee On the River Cherokee
Rodeway Inn & Suites Cherokee On the River Hotel Cherokee

Frequently asked questions

Is parking available at SureStay by Best Western Cherokee on the River?

Yep, SureStay by Best Western Cherokee on the River has a self car park, for a fee. A self car park is also available, for a fee.

How much does it cost to stay at SureStay by Best Western Cherokee on the River?

As of 2 Oct 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Cherokee on the River on 2 Nov 2026 start from NZ$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Cherokee on the River have a pool?

SureStay by Best Western Cherokee on the River has an outdoor pool. The pool is open from June 01 to September 01.

Is there a free airport shuttle available at SureStay by Best Western Cherokee on the River?

No, SureStay by Best Western Cherokee on the River does not offer an airport shuttle service.

What time are check-in & check-out at SureStay by Best Western Cherokee on the River?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at SureStay by Best Western Cherokee on the River?

No, only service animals are allowed.

SureStay by Best Western Cherokee on the River Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 399 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Room was clean, bed was comfortable, had a good view of the river. Our room was spacious. Nice morning breakfast included. Would stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the river view. I would consider myself very picky and I was pleased with the room. Definitely will stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and the AC did keep the room cool. Accommodations were comfortable and the balcony at back of room with the river right outside was very pleasant. Would stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Amazing view, and love the option for a smoking room. Renovations in progress and they are improving.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay at clean, easy parking friendly staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room, comfortable bed and great location. Breakfast was decent. Facilities are definitely dated but solid value for the money
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
we absolutely loved this property! front desk lady was kinda rude & tried to charge us twice (in cash then tried to charge our card) thankfully the manager fixed it and told her just to give us our cash back. housekeeping was daily which was nice. definitely would stay again!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Parking was easy, room was clean, air conditioning worked well. Our room had balcony with river view which was so serene & beautiful! Not much options for breakfast though, very very basic. Overall good for 1 night stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted us with smiles. Hotel was going through some remodel in the lobby with a beautiful center of the room fireplace. The balcony views from our room was beautiful and relaxing. It was not in the center of town with all the hustle and bustle which I enjoyed but still very close to everything. This wasn’t a very planned trip just a very last minute mountain ride with overnight stay so we were very satisfied with our choice!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking. Clean room, great view of river. Convenient drive to everything
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Our room was a little dated but they were renovating. It had a musty smell. The staff were friendly and were very quick to respond when we had no remote for the TV. The continental breakfast area was remodeled and very nice. All in all for the money it was okay.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaints we have is there was no one way the desk to check us in when we arrived. We had to call the hotel to get someone to come to us. Other than that the stay was great!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some updates & repairs, but room was very clean, staff was friendly, location was great, quiet and secluded but close enough to town! Would definitely stay there again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent thank you.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the room was very nice and had a great view
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautiful my husband and I will definitely be returning
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Was under renervation
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay..breakfast was not great at all but that’s how it goes lol.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Appreciate smoking rooms. Toilets need updating, too small/short.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view of the river was great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was great and room was clean. Great view of river.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean room and friendly staff.
Stayed 1 night in Nov 2025