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Brookside

3.0 star property
Victorian hotel with coffee shop/cafe and restaurant

Photo gallery for Brookside

Exterior
Bar (on property)
Exterior
Exterior
Double Room, Ensuite (Elegance)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View map
Brook Lane, Cheshire, Chester, England, CH2 2AN
  • Place, Chester City Walls
    ‪12 min walk‬
  • Place, Chester Cathedral
    ‪16 min walk‬
  • Place, Chester Racecourse
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Individually furnished
Individually decorated
Connecting/adjoining rooms available
Free cots/infant beds
Egyptian-cotton sheets
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Individually furnished
Individually decorated
Connecting/adjoining rooms available
Free cots/infant beds
Egyptian-cotton sheets
Premium bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Individually furnished
Individually decorated
Connecting/adjoining rooms available
Free cots/infant beds
Egyptian-cotton sheets
Premium bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Egyptian cotton bed sheets
Individually furnished
Individually decorated
Heating
Connecting/adjoining rooms available
Free cots/infant beds
Egyptian-cotton sheets
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Individually furnished
Individually decorated
Connecting/adjoining rooms available
Free cots/infant beds
Egyptian-cotton sheets
Premium bedding
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Individually furnished
Individually decorated
Connecting/adjoining rooms available
Free cots/infant beds
Egyptian-cotton sheets
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Four-poster bed)

Double Room (Four-poster bed)

Double Room (Four-poster bed)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Individually furnished
Individually decorated
Connecting/adjoining rooms available
Free cots/infant beds
Egyptian-cotton sheets
Premium bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Individually furnished
Individually decorated
Connecting/adjoining rooms available
Free cots/infant beds
Egyptian-cotton sheets
Premium bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Attic Double/Twin

Room

Attic Double/Twin

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
Individually furnished
Individually decorated
Connecting/adjoining rooms available
Egyptian-cotton sheets
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
Individually furnished
Individually decorated
Connecting/adjoining rooms available
Egyptian-cotton sheets
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor - Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor - Double Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Hairdryer
Individually furnished
Individually decorated
Connecting/adjoining rooms available
Egyptian-cotton sheets
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the area

Chester

At Brookside you'll be within just a 15-minute stroll of Chester City Walls and University of Chester. Highlights at this Victorian hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Brook View Restaurant, is open for breakfast and dinner. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. English breakfast is available on weekdays between 7:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3-property class Chester hotel include Chester Racecourse and Chester Zoo.

What's nearby

  • University of Chester - 7 min walk - 0.7 km
  • Chester City Walls - 12 min walk - 1.0 km
  • Chester Cathedral - 16 min walk - 1.4 km
  • Chester Racecourse - 3 min drive - 1.7 km
  • Chester Zoo - 5 min drive - 3.0 km

Getting around

  • Bache Station - 14 min walk
  • Liverpool (LPL-John Lennon) - 40 min drive

Restaurants

  • ‪The Bull and Stirrup Hotel (Wetherspoon) - ‬13 min walk
  • ‪Goals Soccer Centres - ‬14 min walk
  • ‪Brook Street Cafe & Bistro - ‬15 min walk
  • ‪The Deva Tap - ‬16 min walk
  • ‪The Bouverie - ‬12 min walk

About this property

Brookside

Victorian hotel with coffee shop/cafe and restaurant
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Brookside. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chester hotel.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1900
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Brookside offers 28 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Exterior
The Queen at Chester Hotel, BW Premier Collection
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,005 reviews
The price is NZ$159
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brook View Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Frequently asked questions

What is the cancellation policy at Brookside?

Brookside offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Brookside?

Yep, Brookside has a free self car park.

What makes Brookside a romantic place to stay?

A lounge bar and late-night room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Brookside.

Does Brookside serve breakfast?

Yep, English brekkie is on offer weekdays from 7:30 AM to 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Brookside?

No, Brookside does not offer an airport shuttle service.

Is there a bar or restaurant at Brookside?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Brookside?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Brookside?

No, only service animals are allowed.

Brookside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 415 reviews
Rating 8 - Good. 168 out of 415 reviews
Rating 6 - Okay. 54 out of 415 reviews
Rating 4 - Poor. 16 out of 415 reviews
Rating 2 - Terrible. 2 out of 415 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome

All very nice and happy.
Stayed 1 night in Jul 2025

4/10 Poor

Antony

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great for city, rooms need an upgrade bar closed early
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Nicola

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Provides shampoo, shower gel, hairdryer. Clean and comfortable beds and good breakfast. Pleasant helpful staff. Convenient for what we wantes to do. Stayed many times. Hotel a bit dated in terms of decor and comment on that as that may be important to others but isnt to me. All pluses for my wants and needs = outweigh that)
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly and helpful and it is very convenient to the university
Stayed 7 nights in May 2025

8/10 Good

CR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location within 20 mins walk of Chester. Didn't eat there only because we were traveling to and from Liverpool I would stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Bert E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint

Quaint place to stay. Close to centre of Chester. Great breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good indeed!
Stayed 1 night in May 2025

8/10 Good

Jonathan

Stayed 2 nights in May 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Brookside!

Very restful hotel. Very comfortable, with good atmosphere. Exellent breakfasts. Good location for city access without all the noise of the centre. One small peoblem: the shower in room 19 has a pumped hot water system which swamps the cold water feed. The pressures need balancing, as the shower tends to scald.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Squeaky clean and comfortable!

Really pleased with my stay. My room was squeaky clean and very comfortable. I was welcomed by the proprietor, who was very helpful, as was everyone else that I met. This is a gem of a property that is close enough to be a short walk from the city centre, but away enough to be quiet and relaxing. Definitely recommended!
Stayed 2 nights in Apr 2025

8/10 Good

Penny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet night

I stayed on a Sunday night and there was no ine around. The hotel and surrounding area, was very quiet. Everything worked as it should.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Excellent as always
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were great ,will be staying again
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owner and friendly staff. Was able to park the car early. Didn’t opt for the meals due to other arrangements. Nice and clean room, brilliant shower. Would suggest extra pillows being available for the bed, but that is a personal preference. Would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room; great breakfast; excellent service. However: car park cramped, and pricing for a single night excessive.
Stayed 1 night in Mar 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location to walk in to city centre
Stayed 1 night in Mar 2025

8/10 Good

Chris

Travelled with group
Liked: Room comfort

Good location

Hotel room was a bit small to move around. However bed was super comfortable. The traffic noise from nearby road is noticeable specifically after 5am though I am a light sleeper. Shower could do with good clean there were black stains on silicon/grout. Staff very helpful and breakfast good value specially recommend the scrambled eggs and smoked salmon. Handy location for visiting the city walls of Chester.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & tidy, comfortable. The service, food & bar were really good. Definitely go back when I’m in the area again.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and lovely staff. Breakfast was ok.
Stayed 1 night in Mar 2025