10/10 Excellent
Verified traveller
3 Feb 2024
Liked: Cleanliness, property conditions & facilities, room comfort
What a find
Stayed nearby this hotel previously without knowing it existed, what a find! After a wonderful but cold day at Chester Zoo one of the lovely staff checked me in and I had a welcome cuppa in my spacious room before warming up further in the beautiful spa area- good sized swimming pool, sauna and steam room- temperature in the steam room a little hot and members there said they would mention as this was not usual.
Finished the day with a delicious steak sandwich in the comfortable bar area, served by another friendly member of staff, before a superb night's sleep. Breakfast the next morning was excellent- good continental choice of cereals, yogurt, fruit, pastries and fruit juices, and hot items to order included - bacon, sausage and scrambled eggs followed by mixed toast with preserves from the selection displayed in a miniature jar tree on each table. Coffee was provided in an elegant stainless steel jug so remained hot for top ups, and the room had a very relaxed feel with background music at the right level. Staff said how much they enjoy working there and you could sense the pride in what it has to offer, including the gardens they told me to make sure I visited before I left; stunning, even at this time of year. Lawns, herbaceous beds, home grown produce, woodland and ponds - birds singing and clumps of snowdrops in the winter sunshine. Amazing.
(The minor mark down -original windows in the bedroom mean there is condensation inside- maybe unfair to mention but honest.)
Verified traveller
Stayed 1 night in Jan 2024