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The Chester Grosvenor

Property class: 5 and above

Photo gallery for The Chester Grosvenor

A historic building with a prominent entrance labeled "The Chester Grosvenor."
A restaurant with a high ceiling and a skylight, featuring dark blue upholstered booths and tables set for dining.
A historic building with a Tudor-style facade, large windows, and a prominent clock tower.
A bar area with a bartender, a circular bar counter, and a chandelier.
A spacious lobby with a marble floor, a reception desk, and a staircase with patterned carpet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is NZ$395
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Eastgate Street, Chester, England, CH1 1LT
  • Place, The Rows of Chester
    ‪1 min walk‬
  • Place, Chester Cathedral
    ‪2 min walk‬
  • Place, Chester City Walls
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪59 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a large bed, a sofa, a wooden coffee table, a desk with a lamp, and a chair.

Superior Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

A hotel room with a green sofa, a dining table with chairs, a bed with red pillows, and framed artwork on the wall.

Suite

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

A neatly arranged bedroom with a bed, bedside tables, a dresser, and a chair.

Classic Double Room

9.2 out of 10
Wonderful
(64 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room

A bedroom with a bed, a nightstand, a lamp, and a large mirror.

Deluxe Room

9.0 out of 10
Wonderful
(94 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Executive Room

A hotel room with a large bed, two wall-mounted lamps, and three framed pictures on the wall.

Executive Room

9.2 out of 10
Wonderful
(44 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Deluxe King Room

A hotel room with a large bed, bedside lamps, a desk with a telephone, and a chair.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

A hotel room with a bed, a desk, a TV, a small table with a tray of breakfast items, and a red armchair.

Executive King Room

  • Sleeps 2
  • 1 King Bed

About the area

Chester

A luxury stay in the heart of Chester awaits you at The Chester Grosvenor. Within steps you'll find The Rows of Chester and Eastgate Clock. Highlights at this boutique hotel include free continental breakfast, a restaurant and a bar/lounge. .The restaurant, La Brasserie, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 5-property class Chester hotel include Chester City Walls and Chester Zoo.

What's nearby

  • The Rows of Chester - 1 min walk - 0.1 km
  • Chester Cathedral - 2 min walk - 0.2 km
  • Chester Town Hall - 3 min walk - 0.3 km
  • Grosvenor Park - 5 min walk - 0.4 km
  • Chester City Walls - 6 min walk - 0.6 km

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪PizzaExpress - ‬2 min walk

About this property

The Chester Grosvenor

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A library, multilingual staff, and tour/ticket assistance are also featured at the luxury The Chester Grosvenor. For a fee, parking is available.

This 5-star Chester hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Chester Grosvenor offers 80 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (GBP 15 per night)
  • Secured, covered valet parking on site (GBP 25 per night)
  • Limited on-site valet and self parking

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Brasserie
  • The Arkle Bar and Lounge

Things to do

  • Library

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Cots (infant beds) are available for GBP 17.5 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15.00 per night
  • Valet parking fee: GBP 25.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chester Grosvenor

Chester Grosvenor Hotel

Grosvenor Chester

The Chester Grosvenor Hotel Chester

The Chester Grosvenor Hotel

The Chester Grosvenor Chester

The Chester Grosvenor Hotel Chester

Frequently asked questions

What is the cancellation policy at The Chester Grosvenor?

The Chester Grosvenor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chester Grosvenor?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on 14 Sept 2026 start from NZ$395, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chester Grosvenor?

Yep, The Chester Grosvenor has a self car park for GBP 15.00 per night. A self car park is also available, for a fee.

What makes The Chester Grosvenor a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Chester Grosvenor.

Is The Chester Grosvenor family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that The Chester Grosvenor is a hit with families.

Does The Chester Grosvenor serve breakfast?

Yeah, our guests adore the free continental breakfast here! Served daily, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Chester Grosvenor?

No, The Chester Grosvenor does not offer an airport shuttle service.

Is there a bar or restaurant at The Chester Grosvenor?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from January 01 until January 10.

What time are check-in & check-out at The Chester Grosvenor?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at The Chester Grosvenor?

No, pets are not allowed.

Is there a golf course on site at The Chester Grosvenor?

There isn't one on site, but Chester Golf Club is a short 18-minute walk away.

The Chester Grosvenor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1004 reviews
Rating 8 - Good. 167 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, our stay was amazing as always!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel at the centre of beautiful Chester
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, indulgent, historic and comfortable stay with lovely staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and staff were very helpful and friendly. Perfect location and excellent breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Staff excellent. Location couldn’t be better
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Beautiful hotel in a fantastic location. Staff were exceptional and I wish I had longer than one night in my luxurious room! I hope to be back one day.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, helpful and friendly staff and always a joy to stay in this beautiful hotel ❤️
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the hotel and once again it was fabulous. A great place to stay in Chester. Everything is walkable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from a girls weekend. Great central location. Rooms spacious, very comfy beds and Elemis products in the bathroom.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great location. Great service, food and staff. Would definitely stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room.Really helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A shame that the hotel is closing. It’s perfectly located in the centre of Chester. The staff couldn’t have been more attentive and helpful. My treatment in the spa was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A high class hotel with excellent staff.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff & good spacious room , breakfast was really tasty but could’ve been warmer , are checking time was 3pm but the room wasn’t ready till 3.45 which was unfortunate
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great hotel in fantastic location with lovely staff…
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location being central, not the cheapest but I was on business. Staff all very helpful and friendly. Room was very nice. Believe the hotel is up for a refurb and construction work in September 2026, so be mindful of that if booking near then. Was only there one night but would definitely recommend based on the experience.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Judith

Liked: Staff & service, amenities
The breakfast was lovely.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grosvenor is well located, near the Eastgate clock. Everything is within walking distance. The hotel was very comfortable, continental breakfast was more than enough.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the city centre. We had the best room with an amazing and unusual view of the Eastgate clock. Very warm welcome on arrival. Room spacious. Excellent breakfast, cooked to order. Staff at breakfast friendly and very attentive. Couldn’t fault the hotel or the staff.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast - the bread wa
Stayed 2 nights in May 2026
Verified review

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities
Staff were extremely friendly, lovely hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

GAIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing time, really comfortable bed, nice mini bar, excellent food and drinks and the staff could not have been more helpfull.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, bed very comfortable. Unlimited continental breakfast was also excellent. Staff were very friendly and helpful. I would definitely recommend this hotel and am looking forward to staying there again when I return to Chester.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Lovely grand hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, first class hotel in a prime location. Worth the money A+
Stayed 1 night in Apr 2026