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MBH Maya Bacalar Hotel Boutique

3.5 star property
Beachfront, with spa services

Photo gallery for MBH Maya Bacalar Hotel Boutique

Deluxe Suite, Jetted Tub
Property grounds
Deluxe Suite, Jetted Tub
Exterior
Reception

Popular amenities

  • Hot tub
  • On private beach
  • Bar
  • Room service
  • Spa

Explore the area

Map
Carretera Federal 307 Chetumal-Cancún, Km 25 mas 600, Bacalar, QROO, 77930
  • Lake Bacalar
    ‪6 min walk‬
  • Laguna Bacalar Ecological Park
    ‪8 min drive‬
  • Fort of San Felipe
    ‪9 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Suite, Private pool

Deluxe Suite, Private pool | View from room

Deluxe Suite, Private pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Private plunge pool
Air conditioning
Smart TV
Separate bedroom
Fan
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Suite

Jungle View Suite

Jungle View Suite

Highlights

Balcony or patio
Air conditioning
Smart TV
Separate bedroom
Fan
Hairdryer
Minibar
Free bottled water
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View

Suite, Lagoon View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Smart TV
Separate bedroom
Fan
Hairdryer
Minibar
Free bottled water
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub | View from room

Deluxe Suite, Jetted Tub

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Private outdoor hot tub
Air conditioning
Smart TV
Separate bedroom
Fan
Jetted bath
Hairdryer
  • 40 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | View from room

Deluxe Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Smart TV
Fan
Separate bedroom
Hairdryer
Free bottled water
Satellite channels
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Bacalar

At MBH Maya Bacalar Hotel Boutique, you'll be 0.6 km (0.3 mi) from Lake Bacalar and 5.4 km (3.3 mi) from Polytechnic University of Bacalar. Highlights at this beachfront hotel include in-room free WiFi, balconies and Smart TVs. .The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find free cabanas, and enjoy the on-site Hot tub and sauna. Added amenities include free Wi-Fi in public areas and spa services. Full breakfast is available daily between 8:00 AM and noon. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Bacalar hotel include Laguna Bacalar Ecological Park and Fort of San Felipe.

What's nearby

  • Lake Bacalar - 6 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 8 min drive - 7.1 km
  • Fort of San Felipe - 9 min drive - 7.8 km
  • Municipal Spa of Bacalar - 10 min drive - 8.6 km
  • Cenote Cocalitos - 13 min drive - 11.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive

Restaurants

  • ‪La Playita - ‬7 min drive
  • ‪Marisqueria el Taco Loco - ‬5 min drive
  • ‪El Sazón a la Mexicana - ‬6 min drive
  • ‪Finisterre Bacalar - ‬7 min drive
  • ‪Yerbabuena - ‬7 min drive

About this property

MBH Maya Bacalar Hotel Boutique

Beachfront, with spa services
Simply walk outside to feel the sun on your face at the sandy beach. After a day at the beach, enjoy amenities at MBH Maya Bacalar Hotel Boutique such as a hot tub and a steam room.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a rooftop terrace and a garden. Self parking is free.

This 3.5-star Bacalar hotel is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 2019
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Towels for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
MBH Maya Bacalar Hotel Boutique offers 16 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. 55-inch Smart televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

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  • Pool
  • Hot tub
  • Spa
4.7 out of 5, Exceptional, 1,001 reviews
Hotel Rancho Encantado

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 150 to 350 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Hot tub
  • Sauna
  • Steam room

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Fan
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 250 to 500 for adults and MXN 150 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

MBH Maya Bacalar
Mbh Maya Bacalar Bacalar
MBH Maya Bacalar Hotel Boutique Hotel
MBH Maya Bacalar Hotel Boutique Bacalar
MBH Maya Bacalar Hotel Boutique Hotel Bacalar

Frequently asked questions

What is the cancellation policy at MBH Maya Bacalar Hotel Boutique?

MBH Maya Bacalar Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at MBH Maya Bacalar Hotel Boutique?

Yep, MBH Maya Bacalar Hotel Boutique has a free self car park.

Are there any beaches close to MBH Maya Bacalar Hotel Boutique?

The closest beach to MBH Maya Bacalar Hotel Boutique is Dos Mulas (25.5 km).

Is there a spa on site at MBH Maya Bacalar Hotel Boutique?

There's no onsite spa, but this property does offer services like massages.

What makes MBH Maya Bacalar Hotel Boutique a romantic place to stay?

1 hot tub and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at MBH Maya Bacalar Hotel Boutique.

Does MBH Maya Bacalar Hotel Boutique serve breakfast?

Yep, full brekkie is available daily from 8:00 AM to noon.

Is there a free airport shuttle available at MBH Maya Bacalar Hotel Boutique?

No, MBH Maya Bacalar Hotel Boutique does not offer an airport shuttle service.

Is there a bar or restaurant at MBH Maya Bacalar Hotel Boutique?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at MBH Maya Bacalar Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at MBH Maya Bacalar Hotel Boutique?

No, pets are not allowed.

MBH Maya Bacalar Hotel Boutique Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 225 out of 351 reviews
Rating 8 - Good. 78 out of 351 reviews
Rating 6 - Okay. 16 out of 351 reviews
Rating 4 - Poor. 23 out of 351 reviews
Rating 2 - Terrible. 9 out of 351 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y agradable. Todo el personal muy atento.
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facilities were good and the restaurant was great. I didn’t love that my room had issues, to start the bathroom looked like it wasn’t properly cleaned, it had shiny spots around the toilet that made me think it was pee from the previous guest. Also we turned on the ac and we woke up with tons of water on the floor, luckily the staff worked on it but it wasn’t the best experience. Finally, we tried using the pool as there was an issue of high winds and the pool is very very small, like 3m by 3 m. We ended up using the pool from a friend of mine that was just a bit smaller.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and room
Stayed 1 night in Mar 2025

8/10 Good

Davis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Nice place and staff helpful and friendly. Only downside was that the hot tub was not working and that was one of the reasons I chose this property.
Stayed 2 nights in Feb 2025

10/10 Excellent

rafael

Liked: Amenities
Location
Stayed 2 nights in Feb 2025

10/10 Excellent

Saulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, very clean and wonderful staff. Just outside of Bacalar which means it was nice and quiet. Loved the stay and would recommend to others.

4/10 Poor

steve

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Well, the staff are nice, but it doesn't make a difference in the rating. The hotel itself is run down. The room is pathetic, a really sad place to come back to after a day in the sun. And the bugs and bites on your feet and ankles, horrible. So we barely hung out at the hotel itself. The dock has a few wooden chairs that are so uncomfortable, there are literally 2 chairs that are made of fabric, all the others are wood and not a single cushion on site. So bring your own cushion. The bar by the dock is a joke, almost no alcohol and dirty. This place deserves 2 stars at best. It's misleading, the pictures of this place are fake, (I was catfished) not the actual resort in its current state. It's a bait and switch. But there are plenty of beach clubs nearby with nice chairs, umbrellas and good drinks. As for MBH, I would stay away at all costs.
Stayed 4 nights in Feb 2025

10/10 Excellent

Victor

Stayed 2 nights in Jan 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picturesque lagoon views

Great stay. Staff friendly, helpful & easily contactable via whatsapp. Breakfast from their hotel was delicious & was able to be served to our balcony. Room & balcony spacious with tranquil lagoon views. Kayaks, paddleboards & life jackets available to use - would recommend an early morning to do this at sunrise!
Stayed 2 nights in Jan 2025

8/10 Good

Keila

Stayed 1 night in Jan 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great amenities Take advantage of everything they offer! Its a beatiful place, make sure you explore🙏
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel. Paradise. Quite, comfortable beds. Weather so nice, we left the doors open with mesh screen. Peaceful mornings and sunsets. Food at restaurant was delicious
Stayed 2 nights in Jan 2025

10/10 Excellent

MARTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is secluded, quiet and safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

FAmaya

Stayed 4 nights in Dec 2024

6/10 Okay

Andrea, Rochester

The view from our room was absolutely breathtaking! Cleanliness in the room needs improvement. Taking a shower the first day was a horrible experience. Drain was clogged and water completely flooded the bathroom. We used towels to prevent water from running into the bedroom. Issue was reported and not addressed until later in the day (staff is not available until 8:00am). No apologies were given.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa K. Turner-

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful area, peaceful. Great food at the restaurant. Clean, comfortable. The only suggestion would be complimentary coffee since the restaurant doesn’t open until 8 and for early risers it’s tough to have to wait for coffee
Stayed 4 nights in Oct 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful staff, always attentive. The grounds are rustic. Uneven ground could be difficult for some people. The rooms are great, updated and safe.
Stayed 4 nights in Oct 2024

10/10 Excellent

Zulma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay! Location was nice and secure with private access to the lagoon. The staff was extraordinarily nice and helpful. Check in was a breeze the girls at the front desk were very nice. Our room was spacious, the AC was perfect and our bed was probably the most comfortable bed I’ve ever slept in. Would definitely recommend this hotel!
Stayed 4 nights in Sep 2024

8/10 Good

Nnenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Erika

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has no ammenities at all, a very small restaurant with no AC. We did not have hot water on the first day and had to call maintenance for the bathroom. They cleaned leaves with a VERY noisy machine daily distrupting all the peace. No pool, yes you have a beautiful lagoon but only 6 very uncomfortable beds. The hotel is very far from everythong so taxis are very expensive. Staffnis amazing though and food was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved loved this property… wished I’ve stayed 2 nights instead of one. It’s a 10 minute drive to downtown as MBH Maya Bacalar is in the middle of jungle but so nice to wake up to the scenery and the amazing lagoon. The kids enjoyed every second of our stay. We took advantage of the paddle boards kayak and of course swimming in this beautiful lagoon. Can’t wait to go back to this amazing place.
Stayed 1 night in Jul 2024

4/10 Poor

Francisco

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

patricia, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024