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Toto Blue Hotel Boutique

3.5 star property
Hotel with a rooftop terrace, near Lake Bacalar

Photo gallery for Toto Blue Hotel Boutique

Restaurant
Reception
Bar (on property)
Interior entrance
Luxury Room, 1 King Bed with Sofa bed, Bathtub, Garden View (Master Suite)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Avenida 7, entre calle 18 y 20 colonia centro, Bacalar, QROO, 77930
  • Fort of San Felipe
    ‪5 min walk‬
  • Municipal Spa of Bacalar
    ‪8 min walk‬
  • Laguna Bacalar Ecological Park
    ‪10 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪38 min drive‬

Room options

View all photos for Palapa Suite

View from room

Palapa Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Family Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Memory foam bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Deluxe Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Master Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Free extra futon mattress
  • Sleeps 3
  • 1 King Bed

About the area

Bacalar

Toto Blue Hotel Boutique places you in the centre of Bacalar, within just a 15-minute stroll of popular places like Laguna Bacalar Ecological Park and Lake Bacalar. .This boutique hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Other amenities include a 24-hour front desk, a garden and express check-in. Cooked-to-order breakfast is available daily between 8:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 3.5-property class Bacalar hotel include Fort of San Felipe and Canal de los Piratas.

What's nearby

  • Fort of San Felipe - 5 min walk - 0.4 km
  • Municipal Spa of Bacalar - 8 min walk - 0.7 km
  • Laguna Bacalar Ecological Park - 10 min walk - 0.8 km
  • Cenote Negro - 2 min drive - 1.1 km
  • Cenote Cocalitos - 5 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬1 min walk
  • ‪I Scream Bar - ‬3 min walk
  • ‪Cafe Tito - ‬5 min walk
  • ‪Ajal - ‬2 min walk
  • ‪Taqueria el Trompo de K'los - ‬1 min walk

About this property

Toto Blue Hotel Boutique

Hotel with a rooftop terrace, near Lake Bacalar
Toto Blue Hotel Boutique offers its guests a rooftop terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. The boutique Toto Blue Hotel Boutique also features concierge services, express check-in, and express check-out.

This 3.5-star Bacalar hotel is smoke free.

  • 11 guestrooms or units
  • 2 levels
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
Toto Blue Hotel Boutique offers 11 air-conditioned accommodations with a hairdryer and blackout curtains. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: USD 95 to 160 for adults and USD 65 to 85 for children

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 2 floors
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a deposit of USD 175 per stay
  • Only dogs and cats are allowed
  • Weight limit: 15 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 95 to 160 for adults and USD 65 to 85 for children
  • Pet deposit: USD 175 per stay
  • Pet fee: USD 10 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Toto Blue Hotel Boutique Bacalar
Toto Blue Hotel Boutique
Toto Blue Boutique Bacalar
Toto Blue Boutique
Toto Blue Hotel Boutique Hotel
Toto Blue Hotel Boutique Bacalar
Toto Blue Hotel Boutique Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Toto Blue Hotel Boutique?

Toto Blue Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Toto Blue Hotel Boutique?

The closest beach to Toto Blue Hotel Boutique is Dos Mulas (22.1 km).

Is there a spa on site at Toto Blue Hotel Boutique?

No, there is no spa at this property. Municipal Spa of Bacalar is a short 9-minute walk away.

Does Toto Blue Hotel Boutique serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 8:30 AM and 10:30 AM.

Is there a free airport shuttle available at Toto Blue Hotel Boutique?

No, Toto Blue Hotel Boutique does not offer an airport shuttle service.

What time are check-in & check-out at Toto Blue Hotel Boutique?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Toto Blue Hotel Boutique?

Cats and dogs are welcome at Toto Blue Hotel Boutique, with food and water bowls on offer. Just so you know, there's a weight limit of up to 7 kg per pet.

Toto Blue Hotel Boutique Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 140 reviews
Rating 8 - Good. 39 out of 140 reviews
Rating 6 - Okay. 19 out of 140 reviews
Rating 4 - Poor. 8 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Graciela

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place needs an update. Everything looks old including the towels no warm blanket only bedspread
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, room comfort

Close to the centre

Great location and very helpful front desk. Older property but very comfortable
Stayed 1 night in Feb 2025

2/10 Terrible

Paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend.

The cleanliness level of this hotel is definitely below acceptable standards. The bed sheets and towels were not clean, which made the stay uncomfortable. That being said, the staff is friendly and welcoming. While the price is reasonable, it does not justify such poor hygiene. I would not stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Terrence R

Disliked: Staff & service, property conditions & facilities, room comfort

One of the worst

Cockroaches the size of mice. Confusion at front desk over checkin. Barking hostile dog. Sound of Loud falling objects late at night. Poor shower.
Stayed 2 nights in Dec 2024

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
While the hotel is in a convenient area with lots within walking distance, and the facilities are also nice in appearance, I was very disappointed with the cleanliness of our room. There was a dead cockroach that had been there so long its legs had fallen off. The sheets were not clean, the walls had smudges and marks all over them. It’s as if they hadn’t cleaned the room in months and forgot to do anything after the last person checked out (other than make the bed). There was also no toilet paper in our room and the air conditioning barely functioned. It never got cold. Overall rather unpleasant and this place could easily have made our stay a pleasant one with just a tiny bit of effort on their part.

2/10 Terrible

jacqueline

Disliked: Amenities, property conditions & facilities
Looks nothing like photos. There is no restaurant, bar or cafe on the premises as stated in the ad. Poor water pressure in the shower. Outrageous price for what you get.
Stayed 1 night in Mar 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small family hotel, it was good for sleeping but could use some improvements. Only one plug in the room in the bathrrom.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, in the heart of it all!!
Stayed 1 night in Nov 2023

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Cleanliness
Property looks much nicer in n photos than it actually is. My husband wants me to say that is front desk guy was nice. Everyone in the entire town is nice including the street dogs. What ever they show about Starbucks coffee or restaurant at the facility is not true. When we visited the restaurant was never open. Neither was the coffee shop. Little to no water pressure. The best part about the entire stay is that there is a butcher shop next door that slaughterers pigs every day between 3-4 am. Lovely sound to wake up too. So all and all I wouldn’t recommend you stay here. But the people are nice though 😒
Stayed 3 nights in Oct 2023

8/10 Good

rosenda

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación servicio y muy cómodo. Solo no tu ve agua caliente, pero con el calor no es tan necesario
Stayed 2 nights in Oct 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a short stay.

The hotel was a bit overpriced but, not bad. I didn't have hot water the first night. Since it seemed that I was the only guest there, I think they forgot to turn on the hot water heater when I arrived. I used the a/c on dry mode but, unlike other units I've encountered, I could not set the desired temperature. Dry mode is so much nicer in humid areas than air conditioner mode. Plus, it saves a lot of electricity.
Stayed 3 nights in Sep 2023

6/10 Okay

Timothy

Stayed 2 nights in Aug 2023

6/10 Okay

Ilia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The actual rooms are pretty typical but because of the straw roofs, the noise insulation wasn't the best, and because the hotel is on the busiest street in town, you will hear cars and people until late at night. So this place is only good if you have a room that is on the lower floor further inside the property away from the street. We got a deal so the price was almost worth it. The "included" continental breakfast was also very extremely subpar. The WiFi didn't work in our room either.
Stayed 1 night in Feb 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service
Location was perfect for us. Just parked the car and walked where we needed to go. Grocery store close. Breakfast good and cheap.
Stayed 1 night in Feb 2023

4/10 Poor

natalie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were kept awake all night by neighbours barking dogs, then we moved rooms and had no wifi, roof was very old and had holes, rooftop patio needed to be swept or washed (full of dead leaves). Breakfast included but was very basic- skipped it in day two and went to a nearby restaurant. Staff were nice.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful tropical plants all around
Stayed 1 night in Dec 2022

8/10 Good

Ma E

Stayed 3 nights in Dec 2022

8/10 Good

Sandra, davie

Stayed 1 night in Dec 2022

10/10 Excellent

marinus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and helping us out any way they can. I would definitely come back!
Stayed 1 night in Nov 2022

10/10 Excellent

Martijn, Guatemala

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff & checkin in a minute, tour organized in a second 👌
Stayed 1 night in Nov 2022

8/10 Good

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the plaza of Bacalar , walking distance to everything very safe
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know how this hotel has any good reviews. We booked it on the same day, when we arrived he seemed surprised to see us. He said he didn’t have any rooms and then told us he had 1 room available but he didn’t recommend it bc it was right on the street and it would be very loud. We asked him if he would cancel our reservation for us and he said because we hadn’t paid yet that he would just inform Expedia that we didn’t show up and then we wouldn’t be charged. Well I was charged for it. $140 (which is extremely overpriced) for a room we didn’t even stay in.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

The location is good. The photos of the property and the palapa room did not represent the true condition. The hotel is run down. The sheets, towels, palapa roof and facilities are too worn for the cost. It was livable but I could have found a better value for the cost.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Very new and clean. Room was cute, with lots of space. The breakfast area was in the middle of a Hacienda style layout and the breakfast was plenty of fruit, bread and eggs. Upstairs deck had a sitting area. Location was right in the middle of the town, and we walked everywhere from there. Quick walk to water front. We will stay again. A little gem in Bacalar.
Stayed 1 night in Jan 2020