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Zensus Eco Boutique Hotel

3.0 star property

Photo gallery for Zensus Eco Boutique Hotel

Deluxe Cabin | Terrace/patio
Reception
Exterior
Deluxe Cabin | Bathroom
Deluxe Cabin

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View map
Costera 11, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪2 min drive‬
  • Place, Cenote Azul
    ‪2 min drive‬
  • Place, Municipal Spa of Bacalar
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Cabin

Deluxe Cabin

Deluxe Cabin

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Bacalar

At Zensus Eco Boutique Hotel you'll be within a 20-minute stroll of popular places like Lake Bacalar and Cenote Cocalitos. Highlights at this hotel include a restaurant, an outdoor swimming pool and free cooked-to-order breakfast. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. Each morning free breakfast is served. There's also the convenience of free self parking. .Near this 3-property class Bacalar hotel, you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 2 min drive - 1.5 km
  • Cenote Azul - 2 min drive - 1.8 km
  • Cenote Cocalitos - 3 min drive - 1.5 km
  • Municipal Spa of Bacalar - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 6 min drive - 4.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪Albahaca - ‬17 min walk
  • ‪Navieros Bacalar - ‬4 min drive
  • ‪gelato artesanal - ‬5 min drive
  • ‪La Bendición Dios - ‬4 min drive
  • ‪Blu Beach Club - ‬6 min drive

About this property

Zensus Eco Boutique Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool and tour/ticket assistance are also featured at Zensus Eco Boutique Hotel. Free self parking is available.

This 3-star Bacalar hotel is smoke free.

  • 10 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (24 hours)
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Dining venue
Zensus Eco Boutique Hotel offers 10 accommodations with a safe. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Exterior
Casa Aakal Lagoon Front
Bacalar
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.3 out of 5, Excellent, 338 reviews
The price is NZ$235
includes taxes & fees
12 July - 13 July
Casa Aakal Lagoon Front

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

More

  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 2 February 2026 to 4 January 2027 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zensus Eco Boutique Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Zensus Eco Boutique Hotel?

Zensus Eco Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Zensus Eco Boutique Hotel?

Yep, Zensus Eco Boutique Hotel has a free self car park.

Does Zensus Eco Boutique Hotel have a pool?

Zensus Eco Boutique Hotel has an outdoor pool. The property will be renovating the swimming pool from February 2 2026 until January 4 2027 (completion date subject to change).

Does Zensus Eco Boutique Hotel serve breakfast?

Sure does, complimentary cooked-to-order breakfast is on offer daily from 8:30 AM to 10:00 AM.

Is there a free airport shuttle available at Zensus Eco Boutique Hotel?

No, Zensus Eco Boutique Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Zensus Eco Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant. The property will be renovating its dining venue from February 2 2026 until January 4 2027 (completion date subject to change).

What time are check-in & check-out at Zensus Eco Boutique Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Zensus Eco Boutique Hotel?

No, pets and service animals are not allowed.

Zensus Eco Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 70 out of 86 reviews
Rating 8 - Good. 11 out of 86 reviews
Rating 6 - Okay. 4 out of 86 reviews
Rating 4 - Poor. 0 out of 86 reviews
Rating 2 - Terrible. 1 out of 86 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel love it 😍
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay quiet rooms and convenient. Staff was very helpful and pleasant. Would definitely stay there again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great and the hospitability was incredible, we will definitely be coming back!
Stayed 3 nights in Jun 2023
Verified

8/10 Good

amalia monique ortiz

Liked: Staff & service, amenities, property conditions & facilities
Clean and calm place to stay
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Definitely would stay here again. With the friendly staff and conviently located near lagoon and close to downtown
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!!

Lovely hotel close to downtown and the lagoon. Super-friendly and helpful staff - such a gem :)
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Zeferino

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that the staff treats the customers with respect!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time there. The staff was super helpful and nice. The bungalow are clean and cosy.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing host!
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Dina

Liked: Staff & service, property conditions & facilities
Very cute place with great staff and owners. The breakfast included was amazing. We were a little disappointed that there was no refrigerator in the room and the bathroom had an intense, unpleasant odor. We expected the lake to be closer based on the description, but overall, a great stay.
Verified

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place and quiet and peaceful The installation are great and simple. Few kilometer from downtown so if you like to walk, it will be perfect. The host is great and really want you have good time. If you need help, he will be there for you. I really recommend it.
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jose Luis is one of many reasons to return

I thought the place was quite, off the beaten path, yet close enough to the center, with nearby restaurants and also Cenote Azul. Plus it was comfortable and pleasant. It’s true to photos and description. The host, Jose Luis was so gracious and bent over backwards to accommodate our every want and need. Breakfast is delicious and filling.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
I am so sorry but I am not gable to remember the ladies name that checked us in but she was so helpful and so animated with her stories on what to do and where to go. She was just wonderful. There was another very kind and helpful person by the name of Jose! This man was extremely friendly and always asked up how our sleep was and how are mornings and evening were going. He even gave me the fan from him own room! Great place with amazing staff!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cabina in the Forest - Clean and Comfortable

Across the street from the lake. Lovely spot, clean, and has a great breakfast. The staff is so kind. I was tired when I arrived, and the pool wasn't open. I was hot and disappointed and let it be known. It was beyond the call of duty, but they compensated me with a day-pass at a resort across the street. I had a delightful stay.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights, finding it is a bit tricky due to Maps not being accurate but once we did we were very pleased with everything. The staff is very friendly and the owner and the lady at the front desk are extremely tending. Our room was very nice and although it didn’t have a TV (like all the other rooms) we found ourselves rarely finding a need for one since you’ll be out and about for most of your stay. The breakfast was so good and is included, the parking is closed at night so your car or rental is secured through the night. 10/10 would come again.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an unique experience at the Zensus hotel. We had a very clean and cozy cabin in the middle of the nature. The bed was great and there was good airconditioning. Also the shower was perfect. Waking up with the sounds of the animals was fantastic. There are a lot of things to do with the Lago Bacalar in front of the hotel. The neighbourhood is very safe and you can park your car at the hotel. The breakfast was delicious, fresh and homemade. We wanted one day the breakfast a little earlier and that was no problem. Really enjoyed it. Last but not least, owner and host Jose Luis. I can't remember a more friendly person in my life. He did everything for us and gave advise about everything. Always in for a chat. His last words to us were: 'I will miss you guys." So we do two, but we will come back for sure.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Susana

Liked: Cleanliness, amenities, property conditions & facilities
Lugar muy agradable y con buena atención.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Excelente hotel, servicio, la pasamos increíble!!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jaime Anselmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo, bonito, accesible, limpio, aunque no esta a orilla de la laguna, cuenta con acceso libre y gratuito a un club de playa a unos cuantos metros de distancia, y sobre todo, su excelente trato y amigable de su personal, Inez como administradora y Gloria su cocinera qué guisa muy rico!!. Lugar excelente para descansar y relajarse.
En el Jardin
En el Jardin
Vista desde el club de playa
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
El personal es sumamente amable. Las habitaciones son cómodas y limpias. El concepto del hotel como eco turístico es muy agradable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

SILVIA ALICIA ROCHA

Liked: Cleanliness, staff & service, property conditions & facilities
El sr. Jose Luis, Laura e Ines, super serviciales, muy buena la asesoría sobre los lugares a conocer. 100% recomendado
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

María Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones son cómodas, tienes todo para estar muy a gusto! El servicio de Laura es excelente. La comida estuvo buena en general!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

ADRIANA YADIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar limpio, bonito, accesible pero sobre todo el Personal que te recibe son super amables y atentas siempre al pendiente de todo desde que llegas, el desayuno está incluido muy bueno por cierto realmente te sientes como en casa! Recomendado ampliamente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, nos O
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inés,Laura y en general todo el personal muy amables y atentos a las necesidades, orientación para contrato se tours más económicos y excelentes, desayunos muy buenos
Stayed 3 nights in Apr 2025