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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Exterior
Restaurant
Indoor pool
Courtyard
Junior Suite, 2 Double Beds, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$171
includes taxes & fees
30 Dec - 31 Dec

Explore the area

View map
1200 N Mittel Blvd, Wood Dale, IL, 60191
  • Place, 390 Golf Experience
    ‪14 min walk‬
  • Place, Schaumburg Convention Center
    ‪11 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪14 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Patio

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Patio

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Patio

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Patio

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Two Double Beds

Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Double Room with Two Double Beds

  • Sleeps 4

View all photos for Junior King Suite

50-inch LCD TV with cable channels, TV

Junior King Suite

  • Sleeps 4

View all photos for Junior Suite with Two Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite with Two Double Beds

  • Sleeps 5

View all photos for King Room

Premium bedding, in-room safe, desk, iron/ironing board

King Room

  • Sleeps 2

1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

  • Sleeps 2

King Mobility Access Roll In Shower-Non-Smoking

  • Sleeps 2

1 King Mobility/Hearing Accessible With Tub-Non-Smoking

  • Sleeps 2

1 Kg Patio Mobility Access Bathtub No Smok

  • Sleeps 2

One King Room With Patio And Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 2

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About the area

Wood Dale

At DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, you'll be 10.8 km (6.7 mi) from Allstate Arena and 11.2 km (7 mi) from LEGOLAND® Discovery Center. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 2790 square feet (259 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Other amenities include a 24-hour gym, Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. .Places within a 15-minute drive of this 4-property class Wood Dale hotel include Woodfield Mall and Schaumburg Convention Center.

What's nearby

  • 390 Golf Experience - 14 min walk - 1.2 km
  • Woodfield Mall - 9 min drive - 11.6 km
  • Schaumburg Convention Center - 11 min drive - 14.4 km
  • Allstate Arena - 11 min drive - 11.7 km
  • Donald E. Stephens Convention Center - 14 min drive - 15.9 km

Getting around

  • Bensenville Station - 7 min drive
  • Multi-Modal Facility Station - 14 min drive
  • Chicago O'Hare International Airport (ORD) - 21 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪Krispy Kreme - ‬14 min walk
  • ‪Thornwood Restaurant Lounge - ‬12 min walk
  • ‪Buona - ‬4 min drive
  • ‪Fatt Mustard - ‬16 min walk

About this property

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Suburban hotel with 24-hour fitness centre and 24-hour business centre
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2790 square feet (259 square metres) and includes conference space. A library, multilingual staff, and a garden are also featured at the business-friendly DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove. Free self parking is available.

This 4-star Wood Dale hotel is smoke free.

  • 160 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2790 sq ft of conference space
  • 259 sq. m of conference space
  • Built in 1986
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Library
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove offers 160 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

View from property
Courtyard by Marriott Chicago Wood Dale
  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,005 reviews
The price is NZ$161
includes taxes & fees
1 Jan - 2 Jan 2026
Courtyard by Marriott Chicago Wood Dale

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Cafe

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,790 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Wood Dale-Elk Grove
DoubleTree Hilton Wood Dale-Elk Grove Hotel
DoubleTree Hilton Wood Dale-Elk Grove Hotel Wood Dale
DoubleTree Hilton Wood Dale-Elk Grove Wood Dale
DoubleTree Wood Dale-Elk Grove
DoubleTree by Hilton Chicago Wood Dale Elk Grove
DoubleTree by Hilton Hotel Chicago Wood Dale Elk Grove
DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove?

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove on 30 Dec 2025 start from NZ$171.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove?

Yep, DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove has a free self car park.

Does DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove have a pool?

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove has an indoor pool. The pool is open 7:00 AM to 11:00 PM.

What makes DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove.

Is DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove is a hit with families.

Does DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove serve breakfast?

Yeah, buffet breakfast is available on weekdays from 6:00 AM to 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove?

No, DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 497 out of 1002 reviews
Rating 8 - Good. 201 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dadra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice. The property was quiet. They even offer cookies !
Stayed 3 nights in Sep 2025

10/10 Excellent

Svetlana

Stayed 2 nights in Sep 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Sep 2025

6/10 Okay

Ray, mount pleasant

Disliked: Property conditions & facilities
Low price but not convenient from ORD ($50 taxi ride). Hotel needs refreshing and light renovation.
Stayed 1 night in Sep 2025

6/10 Okay

Melissa, Covington

The hotel met my needs but was not the Doubletree I’m used to. I arrived in the evening and it was difficult to see from the road. The parking lot and entrance were dark making me uncomfortable walking in. I ordered a meal from the bar and it was not as described on the menu. The hallway outside my room was busy and noisy throughout the night.
Stayed 1 night in Sep 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaylon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport but cannot recommend if you have business in the city. Great for access in the suburbs and the room was fairly clean.
Stayed 2 nights in Sep 2025

4/10 Poor

Idris

Disliked: Staff & service
The service in this hotel as a Hilton family was not up to the standard you would expect from Hilton hotels. The first impressions matters a lot. We got there after a long drive and had to stand in line for check in. There were only two other groups in front of us but it took 15 minutes for them to be checked in. They charged us $2 for a bottle of water. It makes a way nicer impression to add that $2 to the overall room price and just give a complimentary water bottle to each guest. Finally, I wasn't able to get help from the room service by calling them on the phone. Overall, while it was a beautiful place, there is a little chance we choose to stay there again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Daugherity

Disliked: Staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Julie

Stayed 1 night in Sep 2025

4/10 Poor

Carl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Trash in the halls, lobby coffee station trash can overflowing trash, room toilet runs constantly, empty bathroom tissues
Stayed 2 nights in Sep 2025

8/10 Good

nadzeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was nice and helpful during check in. i can not say the same about the waitress in the restaurant, where i had to bring my own water from the counter. the was NO any kind of soap in the room (that i stayed). overall room was clean and i had a chance to sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Zanab

Travelled with family
Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

JACK

Stayed 2 nights in Sep 2025

10/10 Excellent

Manny

Stayed 1 night in Aug 2025

10/10 Excellent

jingjing

Stayed 3 nights in Sep 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly maintained and getting told by check in staff that food is served until 10pm and then 2 mins later getting told by the food staff at 8pm they are serving anymore is really disappointing when you've just got off a long flight
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was large with a living room bathroom and bedroom. 2 tvs comfortable bed!
Stayed 2 nights in Sep 2025

4/10 Poor

Justin

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not a place to stay

Most uncomfortable bed I've slept in at a hotel. Woke up with pain in my hips and back. First room i was put in, the curtain would not draw completely and the patio door had a gap when closed. Bright spot was the original woman who checked me in. The following two trips to the front door the room and then wifi password there was only a gentleman at the desk. He needs a review and some training. Doesn't know how to talk to customers or manage multiple customers. Hopefully better options in the area for a stay.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 3 nights in Sep 2025

10/10 Excellent

Flor

Travelled with family and small children
Liked: Amenities
Great staff
Stayed 3 nights in Sep 2025

6/10 Okay

Emmanuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tables and side tables were dusty. They just change the towels and pillowcases but didn’t clean the bathroom! There’s no dish soap for the bar soap. Fridge is dusty too.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Sep 2025

4/10 Poor

Sarai

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It wasn’t very clean, we had ants in a room. I complained about it, they did offer to move us to a different room. The balcony doors didn’t work great in the first room, second room didn’t open at all. The phone didn’t work in the second room, had to call on speaker. Would not stay here again, even though staff was very friendly.
Stayed 2 nights in Sep 2025

6/10 Okay

Hector

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Nice but no for next time

Upon arrival it took a bit long for someone to help me at the front desk. There was a sign saying that they were helping another customer. When the attendant did arrive service was with a smile and an apology. We had a family trip with 3 separate reservations. My reservation was for two rooms with king beds, which was as requested. The other two parties who reserved before I did also reserved the same but both received two double beds. Rooms seemed clean but fingerprints were all over the microwaves and my daughters fingers were dirty with sticky brown stuff when she opened the fridge door. Hallway carpets were dirty. The other parties rooms had empty shampoo and lotion. No light in hallway bulbs in both rooms reserved. First day of cleaning, bathroom not cleaned, coffee maker not cleaned and refilled. Water in shower/tub did not drain well in both rooms. Toilet water does a slow death spin before it goes down. Beds, pillows and comforters were comfortable. If you like hot water it definitely got scorching hot and did not run out. Cookies upon check in was a nice and unexpected touch. There was no elevator but the stairs were not too bad. The little window by the door made it feel a bit different and nice from other hotel stays. Location was in a business park area. Parking was easily accessible and felt safe enough. Well lit. Probably wouldn’t stay there again for awhile but appreciated the convenience of being able to stay on the same floor not too far from each other.
Stayed 2 nights in Sep 2025