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Homewood Suites by Hilton Chicago-Downtown

3.0 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Homewood Suites by Hilton Chicago-Downtown

Lobby sitting area
Lobby sitting area
Reception
Lobby
Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Popular amenities

  • Parking available
  • Pet-friendly
  • Kitchen
  • Laundry
The current price is NZ$312
includes taxes & fees
17 Aug - 18 Aug

Explore the area

Map
40 East Grand Avenue, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪6 min walk‬
  • Millennium Park
    ‪11 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking (2 Queen Beds with Sofabed)

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

Suite, 1 King Bed with Sofa bed, City View, Corner | City view

Suite, 1 King Bed with Sofa bed, City View, Corner

8.8 out of 10
Excellent
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Premium Suite, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

7.0 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Chicago

Homewood Suites by Hilton Chicago-Downtown puts you in the heart of Chicago, within steps of popular attractions like Michigan Avenue and State Street. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include laundry facilities, express check-out and dry cleaning/laundry services. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3-property class Downtown Chicago hotel include Chicago Riverwalk and Chicago Theatre.

What's nearby

  • Michigan Avenue - 3 min walk - 0.3 km
  • Chicago Riverwalk - 6 min walk - 0.6 km
  • Chicago Theatre - 9 min walk - 0.8 km
  • Millennium Park - 11 min walk - 1.0 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Grand Station (Red Line) - 2 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬2 min walk
  • ‪Eataly - ‬1 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk

About this property

Homewood Suites by Hilton Chicago-Downtown

Suburban hotel with free breakfast and fitness centre
Homewood Suites by Hilton Chicago-Downtown offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. Event space at this hotel measures 1784 square feet (166 square metres) and includes conference space. Homewood Suites by Hilton Chicago-Downtown also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Chicago hotel is smoke free.

  • 233 guestrooms or units
  • 14 levels
  • Conference rooms
  • 1784 sq ft of conference space
  • 166 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Homewood Suites by Hilton Chicago-Downtown offers 233 accommodations with MP3 docking stations and coffee/tea makers. This accommodation offers separate sitting areas. 43-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, German, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 72 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Bicycle tours
  • Designer stores
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,784 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Downtown
Homewood Suites Chicago Downtown
Homewood Suites Hilton Chicago Downtown Hotel
Homewood Suites Hilton Chicago Downtown
Homewood Suites Hilton Hotel Chicago Downtown
Chicago Homewood Suites
Homewood Chicago
Homewood Suites By Hilton Chicago Downtown Hotel Chicago

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Chicago-Downtown?

Homewood Suites by Hilton Chicago-Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Chicago-Downtown?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Chicago-Downtown on 17 Aug 2025 start from NZ$312.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Chicago-Downtown?

Yep, Homewood Suites by Hilton Chicago-Downtown has valet parking with in/out privileges for USD 72 per night.

Are there any beaches close to Homewood Suites by Hilton Chicago-Downtown?

Yep, Homewood Suites by Hilton Chicago-Downtown is a short 15-minute walk from Ohio Street Beach. Fun beach activities include sailing and swimming. You can also find motor boats and boat tours.

Does Homewood Suites by Hilton Chicago-Downtown have a pool?

Yep, and guests love it! Homewood Suites by Hilton Chicago-Downtown has an indoor pool. The pool is open 5:00 AM to 11:00 PM.

Does Homewood Suites by Hilton Chicago-Downtown serve breakfast?

You bet, our visitors adore the free buffet brekkie here! Offered on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Chicago-Downtown?

No, Homewood Suites by Hilton Chicago-Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Chicago-Downtown?

Check-in begins at 4 PM. Check-out time is 11 AM.

Homewood Suites by Hilton Chicago-Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chelsea

Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a wonderful stay here. The valet parking was a great and efficient service for us and all the staff we encountered were very friendly and helpful to us. The room was perfect for our needs as well. We will definitely stay here again the next time we're back in Chicago.
Stayed 2 nights in Apr 2025

10/10 Excellent

LESLY

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like is that you don’t have parking attached to the building, but do find a parking garage near by. And loved loved the customer service !!!
Stayed 1 night in Apr 2025

8/10 Good

Zach

Liked: Cleanliness, staff & service
Nice place for the money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Coea
Stayed 2 nights in Apr 2025

10/10 Excellent

Joann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was great. Breakfast was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMIA Janay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel! Convenient it was close to everything. Would absolutely recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed having a pool to swim in at the end of the day. The breakfast each morning was wonderful. The rooms were comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, family friendly, delicious variety at breakfast.
Stayed 4 nights in Apr 2025

10/10 Excellent

Priyank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and Safe property..
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Stayed 1 night in Apr 2025

6/10 Okay

Noel

Travelled with group
Disliked: Property conditions & facilities
Stayed for 6 nights—the staff at the valet desk were incredibly kind! However, we had trouble checking in. We arrived really early and had no issue leaving our bags with valet and enjoying the city for a few hours (did not expect our room to be ready when our flight landed). We were checked in, then told to come back around 3. At around 3, we were asked to wait a few more minutes, and would be told when our room was ready. However, there must have been a staff change, because we waited an hour and watched many other people get checked in and go to their rooms. I went back up to the desk, and the person then on duty checked me in again as if we’d never been there, and acted a bit annoyed with me. They did not give me any information about our room or security deposit—just handed me the card with a frown. Our room was as pictured, but not incredibly clean. Housekeeping comes every other day (pretty standard), but they left our trash bag sitting in the middle of the kitchen, leading to flies, and never replenished our shampoo (it was empty when we got there). They also did not replenish our toilet paper halfway through the trip. We had to call down and ask for both of these things (twice for the shampoo, because it never arrived the first time). Positives of staying are that it’s in a great area and, again, valet was very nice. I wouldn’t stay here again, though.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We WILL be back!

We thoroughly enjoyed our stay and plan to make another reservation for a return trip in the future. Though we did not use the pool, we did venture into the pool area and it looked amazing. The view, the service, the entire experience was just so incredible, we did not want to leave. Plus, an added bonus was the ability to leave our luggage onsite after checkout while we could still roam the city before our train departure. Truly amazing and cannot wait to return!
Stayed 2 nights in Apr 2025

10/10 Excellent

Thiago

Stayed 1 night in Mar 2025

8/10 Good

Christina

Stayed 1 night in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Staff & service, amenities
Exellent Service
Stayed 7 nights in Apr 2025

8/10 Good

Richard

Business traveller
Liked: Staff & service
The room wasn't particularly nice or clean. Worn and buckled carpet, cracked sink, etc. However, the service was great. The receptionist, Joy, was fantastic.
Stayed 1 night in Apr 2025

6/10 Okay

John

Only one elevator working was a complete pain! Long waits!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Great service, pretty good breakfast though i did wish for a bit more variety. The room (a suite) was clean and ideal for a couple and 1-2 children with more than enough amenities. The indoor pool was also nice. The area felt safe; always lots of people around and is walking distance to many things like shopping with plenty of choices for food. The only downfall was having one working elevator, so we had to wait and it would usually be full and stopping on multiple floors. However, the other elevator was fixed when we were checking out. The parking situation gets a little sticky. We opted to leave it with valet using the app SpotHero, which was cheaper than the hotel fee. We just used Uber to get places, which wasn't too expensive thanks to where the hotel is located.
Stayed 3 nights in Apr 2025

4/10 Poor

Woodrow

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth Ann

Travelled with family
Liked: Amenities
Staff was very helpful.
Stayed 3 nights in Apr 2025