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Hyatt Place Chicago/Downtown - The Loop

3.0 star property
Hotel with an indoor pool, 5-minute walk to Willis Tower

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
In-room safe, desk, laptop workspace, soundproofing
Room, 1 King Bed with Sofa bed (Specialty)
Lobby sitting area
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
The current price is NZ$229
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Millennium Park
    ‪11 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.4 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Private bathroom
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Private bathroom
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Separate bedroom
Sofa bed
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Two Queen Room with Sofabed and Tub

Living area

Accessible Two Queen Room with Sofabed and Tub

  • Sleeps 5

View all photos for Accessible Specialty King Room with Sofabed and Roll-In Shower

42-inch TV with digital channels, MP3 dock

Accessible Specialty King Room with Sofabed and Roll-In Shower

  • Sleeps 4

View all photos for Accessible King Room with Sofabed and Tub

Living area

Accessible King Room with Sofabed and Tub

  • Sleeps 4

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Sofa bed
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Corner View King Room With Sofabed

  • Sleeps 4

Accessible Two Queen Beds/Roll-in Shower with Sofa Bed

  • Sleeps 5

Accessible King Bed Roll-in Shower With Sofa Bed

  • Sleeps 4

Queen Room With Sofabed And Tub-Accessible

  • Sleeps 5

Guest Room With Queen Bed, Shower, Sofa Bed-Accessible

  • Sleeps 5

View all photos for Two Queen Room

42-inch TV with digital channels, MP3 dock

Two Queen Room

  • Sleeps 5

King Room

  • Sleeps 4

View all photos for Two Queen Room with View

42-inch TV with digital channels, MP3 dock

Two Queen Room with View

  • Sleeps 5

View all photos for King Room with View

42-inch TV with digital channels, MP3 dock

King Room with View

  • Sleeps 4

View all photos for Specialty King Room

In-room safe, desk, laptop workspace, soundproofing

Specialty King Room

  • Sleeps 4

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4.4 out of 5, Excellent, 1,072 reviews
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9 Nov - 10 Nov
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About the area

Chicago

Hyatt Place Chicago/Downtown - The Loop puts you in the heart of Chicago, within just a 10-minute stroll of popular attractions like Willis Tower and State Street. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Self-service breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. .Within a 15-minute walk of this 3-property class Downtown Chicago hotel, attractions include Michigan Avenue and Millennium Park.

What's nearby

  • Willis Tower - 6 min walk - 0.6 km
  • Merchandise Mart - 8 min walk - 0.7 km
  • Millennium Park - 11 min walk - 1.0 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Chicago Riverwalk - 13 min walk - 1.1 km

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Jimmy John's - ‬2 min walk
  • ‪Arby's - ‬2 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Cafecito - ‬2 min walk
  • ‪Espresso And Milk - ‬3 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

Hotel with an indoor pool, 5-minute walk to Willis Tower
Hyatt Place Chicago/Downtown - The Loop offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. The business-friendly Hyatt Place Chicago/Downtown - The Loop also features a vending machine, concierge services, and laundry facilities.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 17 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds. Digital televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number Hotel License, 60606, 60606

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

What is the cancellation policy at Hyatt Place Chicago/Downtown - The Loop?

Hyatt Place Chicago/Downtown - The Loop offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on 23 Nov 2025 start from NZ$228.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hyatt Place Chicago/Downtown - The Loop?

The closest beach to Hyatt Place Chicago/Downtown - The Loop is Ohio Street Beach (2.2 km).

Does Hyatt Place Chicago/Downtown - The Loop have a pool?

Hyatt Place Chicago/Downtown - The Loop has an indoor pool.

Does Hyatt Place Chicago/Downtown - The Loop serve breakfast?

You bet, our visitors give top marks to the self-service brekkie here! Offered on weekdays from 6:30 AM to 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Place Chicago/Downtown - The Loop?

No, Hyatt Place Chicago/Downtown - The Loop does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Chicago/Downtown - The Loop?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Chicago/Downtown - The Loop?

Check-in begins at 3:00 PM. Check-out time is noon.

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 666 out of 1092 reviews
Rating 8 - Good. 243 out of 1092 reviews
Rating 6 - Okay. 86 out of 1092 reviews
Rating 4 - Poor. 49 out of 1092 reviews
Rating 2 - Terrible. 48 out of 1092 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Suzanne, Marshall

Business traveller
Disliked: Property conditions & facilities
I was there for 2 days and elevator broke down 3 times. Fryer in restaurant was broken limiting menu. Walls very thin, so I got to listen to a crying baby for 2 days. Doors also sweaky. Carpets on floors are frayed by elevators. Needed to leave earlier and manager refused to waive last night, but also did not come out of the office to speak with me instead used an employee as a go between. As a past GM, I know policy could be waived and the room could have been resold as it was lollapalooza and an employee informed me that they were sold out.
Stayed 3 nights in Jul 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good for my family’s visit to Chicago. The only issue we had was the room was very humid and quite warm the first 36 hours regardless of what we set thermostat at. Even the carpeting felt damp. By our last day/night it finally cooled off and became less muggy (it was in the 70s outside so not heat wave related).
Stayed 3 nights in Jul 2025

10/10 Excellent

Julian, Waukegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location
Stayed 3 nights in Jul 2025

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness, staff & service
The hotel and room was clean. The room was very small, and dark with a view on the wall of the next building. We understand that it was a prime weekend but selling hotel room this small at this price is very disheartening. We have been in Chicago downtown area very often, and this was by far the most expensive we ever pay and we never had such a small dark room. We felt taking advantage of. Disappointed
Stayed 2 nights in Aug 2025

10/10 Excellent

Ferida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight however they didn’t have extra bedding for a third person.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and conveniently located.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

Nice hotel in a convenient location. Staff was friendly, check in was quick, and room was spacious and very clean. Would stay again and will recommend to colleagues.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Stayed 2 nights in Jul 2025

2/10 Terrible

Arren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yusheka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Chandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

8/10 Good

SALVADOR

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family and small children
The room was a good size and very homey.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Stayed 2 nights in Jul 2025

8/10 Good

Cheryle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Salvador

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and overall a great experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Sokhanthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brandon at the front desk was very informative and helpful! Very nice rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Tara, Irving

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property staff was very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Rooms were great! The sheets were a little stiff so- maybe over bleached.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Richelle

Liked: Cleanliness, amenities, property conditions & facilities
Walkable, clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025