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The Westin Chicago River North

Property class: 4.5

Photo gallery for The Westin Chicago River North

An outdoor seating area with sofas, tables, and umbrellas, overlooking a cityscape.
Creator video - submitted by C’s Travels
A modern lounge area with comfortable seating, a glass coffee table, and large windows offering a city view.
A modern living room with a flat-screen TV, a coffee table with books, a sofa, and a lamp.
A spacious hotel lobby with a modern design, featuring a large seating area with sofas and chairs, a bar area, and large windows offering views of the cityscape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is NZ$569
includes taxes & fees
31 Oct - 1 Nov

Explore the area

View map
320 N Dearborn St, Chicago, IL, 60654
  • Place, Chicago Riverwalk
    ‪2 min walk‬
  • Place, Chicago Theatre
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 2 Double Beds

9.8 out of 10
Exceptional
(29 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, River View

A high-rise building with a modern architectural design, situated in a bustling urban area with a river and a bridge.

Deluxe Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(20 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, River View

A cityscape with modern high-rise buildings, a river, and a bridge.

Deluxe Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(9 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a small table, and a view of tall buildings through a window.

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk with a flat-screen TV, a chair, a lamp, and a large window with curtains.

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a large bed, a TV on a wooden console, a seating area with a sofa and armchairs, and a window with curtains.

Deluxe Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

A hotel room with two beds, a TV on a wooden console, a sofa, and a large window with a city view.

Deluxe Suite, 2 Double Beds

  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a view of the cityscape.

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a small table, and a view of tall buildings through a window.

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at The Westin Chicago River North. Within just a 10-minute stroll, you'll find Chicago Riverwalk and Chicago Theatre. Highlights at this hotel include a restaurant and in-room LED TVs. .The restaurant, 320 RiverBar, serves American cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of 13 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and a gym. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Downtown Chicago hotel include Michigan Avenue and Millennium Park.

What's nearby

  • Chicago Riverwalk - 2 min walk - 0.2 km
  • House of Blues Chicago - 2 min walk - 0.2 km
  • Chicago Theatre - 5 min walk - 0.4 km
  • Michigan Avenue - 6 min walk - 0.6 km
  • Millennium Park - 10 min walk - 0.8 km

Getting around

  • Clark-Lake Station - 4 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 46 min drive

Restaurants

  • ‪City Winery Chicago at the Riverwalk - ‬3 min walk
  • ‪Tiny Tapp - ‬2 min walk
  • ‪RPM Seafood - ‬2 min walk
  • ‪River Roast - ‬4 min walk
  • ‪Siena Tavern - ‬1 min walk

About this property

The Westin Chicago River North

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 13 meeting rooms. A fitness centre, a terrace, and multilingual staff are also featured at the luxury The Westin Chicago River North. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 445 guestrooms or units
  • 20 levels
  • Built in 1987
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
The Westin Chicago River North offers 445 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day)
  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A restaurant

Restaurants on site

  • 320 RiverBar

Things to do

  • Fitness classes
  • Gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per day
  • Weight limit: 40 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.67 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago River North Westin
Westin
Westin Chicago River North
Westin Hotel Chicago River North
Westin Chicago River North Hotel
Westin River North Hotel
Westin River North
The Westin Chicago River North Hotel Chicago
Chicago Westin
The Westin Chicago River North Hotel
The Westin Chicago River North Chicago
The Westin Chicago River North Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Westin Chicago River North?

The Westin Chicago River North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Chicago River North?

As of 17 Oct 2026, prices found for a 1-night stay for 2 adults at The Westin Chicago River North on 31 Oct 2026 start from NZ$569, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Chicago River North?

Yep, The Westin Chicago River North has valet parking with in/out privileges for USD 79 per day.

Are there any beaches close to The Westin Chicago River North?

The closest beach to The Westin Chicago River North is Oak Street Beach (1.8 km).

What makes The Westin Chicago River North a romantic place to stay?

A bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Chicago River North.

Does The Westin Chicago River North serve breakfast?

Sure does, full breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Chicago River North?

No, The Westin Chicago River North does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Chicago River North?

Yep, you can grab a meal at The Westin Chicago River North's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Westin Chicago River North?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Chicago River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay here again
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice views
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time and it’s always consistently great!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located in Downtown. Easy access to resturants, shops and tourist activities. Highly recommend to anyone looking for a prime hotel in the area.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Was great for staying for a house of blues concert
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room, beautiful views of the river.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything! Great staff!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located within walking distance of most highlights of the city. Our room was very comfortable and clean. The housekeeper was always pleasant.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Decent hotel, wish it had better amenities
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and walking distance to everything you need
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and the staff was amazing!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and lovely I will return asap
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. However we were surprised with the $30 per day charge we never knew. All else being equal it’s the best location where you can walk around.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was positive
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
So many things within walking distance, tours, shops, restaurants! Great 2 night stay, unbelievably comfortable beds!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing but great things to say about the Westin. The staff is amazing and so incredibly helpful. Location was perfect!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a GREAT hotel and the rooms are nice sizes!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was very nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfy and view was great out our window!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Great stay and great places to visit that are in walking distance
Stayed 3 nights in Dec 2025