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4.3 out of 5

"The motel was not only clean but the staff werecourteous and great hosts. Nothing was a problem. zsecond time we have stayed there and it was exactly ... " More

By a verified traveller on Tue 19 Mar 2024

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Hotel Description

311 Motel Riccarton places you steps from Riccarton Road and within a short 5-minute stroll of Bush Inn Centre. Highlights at this motel include free self parking, and in-room kitchenettes and free WiFi.

This business-friendly motel offers free WiFi in public areas, a free grocery shopping service, and a terrace. Other amenities include a snack bar/deli and laundry facilities. Continental breakfast is available daily.

Attractions within a 30-minute drive of this 3.5-star Upper Riccarton motel include Lyttelton Harbour and Sumner Beach.

Standard Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$170* Per night/room 30 Apr. - 1 May

Standard Apartment, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Apartment, 3 Bedrooms, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Economy Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

311 Motel Riccarton ratings based on 39 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 311 Motel Riccarton

Everyone (15) Couples (8) Family (12)
5 out of 5
The motel was not only clean but the staff werecourteous and great hosts. Nothing was a problem. zsecond time we have stayed there and it was exactly the same service we recieved last time. Highly reccomended.

Posted by on 19 Mar. 2024

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4 out of 5
Very handy location, easy access. Clean and tidy.

Posted by on 12 Nov. 2023

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5 out of 5
Very warm and comfortable room. Got a free upgrade to a bigger unit! Staff very friendly.

Posted by on 30 Jun. 2023

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Comment from Hotel Management

30 Jun. 2023 by jing

Thank you for your valuable feedback, hope to see you again.

5 out of 5
Wonderful host's that were super friendly and helpful. Clean and modern family unit with plenty of space and a tv in each room.

Posted by on 28 Oct. 2022

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4 out of 5
Friendly staff, and good location,

Posted by on 2 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Tang

Thank you

3 out of 5
Hotel was ok for our two night stay however it wasn’t overly clean

Posted by on 23 Dec. 2021

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Comment from Hotel Management

23 Dec. 2021 by Tang

Thanks for your feedback

5 out of 5
easy location, great parking. clean & friendly.

Posted by on 10 Oct. 2021

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Comment from Hotel Management

10 Oct. 2021 by David

Thanks so much for your review. We are hoping to see you next time! Many thanks

4 out of 5
Very Clean, warm and quite. Walking distance to eateries overall a good location and an excellent place to stay.

Posted by on 27 Jul. 2021

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Comment from Hotel Management

28 Jul. 2021 by Tang

Dear guest, thanks for your valuable feedback. it helps us.

5 out of 5
David and the team were fantastic. So accommodating for our specific needs. They have a customer for life with us!

Posted by on 25 Jul. 2021

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Comment from Hotel Management

25 Jul. 2021 by David

Thanks so much for your review. Hoping to see you next time.

5 out of 5
Awesome....

Posted by on 10 Jun. 2021

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Comment from Hotel Management

10 Jun. 2021 by Tang

Dear guerst, thanks for your valuable feedback. Hope we have the pleasure to accommodate you again in the near future.

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly 311 Motel Riccarton. Free self parking is available. This 3.5-star Christchurch motel is smoke free.

  • 21 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Christchurch Railway Station (3.3 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

311 Motel Riccarton offers 21 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. 43-inch plasma televisions come with satellite channels. Accommodations at this 3.5-star motel have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • Plasma television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 25.0 per day.
  • Cribs (infant beds) are available for NZD 15.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

  • No lifts
  • Children stay free
  • One child stays free
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 12.00 per person
  • Crib (infant bed) fee: NZD 15.0 per stay
  • Rollaway bed fee: NZD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 311 Motel
  • 311 Riccarton
  • 311 Motel Riccarton Motel
  • 311 Motel Riccarton Christchurch
  • 311 Motel Riccarton Motel Christchurch

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at 311 Motel Riccarton.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.