4.2 out of 5

"The bathroom needs an upgrade, shower was for a giant and you had to run around to catch the water which kept going hot then cold! " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

At Pavilions Hotel you'll be within a 30-minute stroll of Canterbury Museum and Hagley Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 89 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free weekday newspapers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Additionally, hairdryers, phones, and irons/ironing boards are available.

The restaurant, Restaurant/Cafe, is open for breakfast and dinner. Jimmys Bar is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the fitness centre, spa tub, and sauna. Added amenities include free WiFi in public areas, laundry facilities, and ski storage. Each morning full breakfast is served between 6:30 AM and 10 AM.

Attractions within a 30-minute walk of this 4-star Merivale hotel include Christchurch Casino and Christchurch Public Hospital.

Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$148 per night

Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Superior Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Executive Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pavilions Hotel ratings based on 243 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pavilions Hotel

Everyone (149) Business (1) Couples (51) Students (1) Family (41)
4 out of 5
Nice hotel in a central location to attractions. Pool and spa were awesome!

Posted by on 22 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Management

Yes we are in a fantastic location! The new spa and the heated pool are very popular at this time of year!

4 out of 5

Posted by on 14 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Management

Thank you

1 out of 5
1. The washing sink was nearly blocked, reported to the manager but not fixed. 2. Room was noisy even it wasn't directly facing the street. 3. The duty manager did not understand WOTIF's billing process, double charged payment and had to be refunded. 4. Room side was far smaller comparing with the other motel in the same pricing range in the same street (we stayed 4 days before). Overall it is really NOT Recommended.

Posted by on 13 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Debbie Horncastle, General Manager.

This is very unfortunate, you will see this is not a common occurrence. Please contact us directly through our website and direct your email to Debbie Horncastle.

3 out of 5

Posted by on 9 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Management

Thank you!

5 out of 5
Has everything you need. Nice and simple layout. Enjoyed.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Management

Amazing feedback! Thank you! We hope to see you again!

4 out of 5
Lovely hotel with great facilities. My kids loved the small pool and spa. Beds were so comfortable. The only annoying thing was the mini bar prices.. even the coffee that is free in all other hotels was charged. Otherwise a great place to stay!

Posted by , from Australia on 6 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Management

Thanks Chelle! I am so happy you and your children enjoyed our Hotel! (we do have free coffee available also). We hope to see you again soon!

3 out of 5

Posted by on 5 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Management

Thank you!

4 out of 5
Overall satisfactoy. Really needs a larger bed than Queen. Nowadays Queens are only OK for half the population. The bathroom fan was not working so things get foggy. Breakfast choices were excellent.

Posted by on 4 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Management

You will be pleased to know we are in the process of refurbishing! I am glad you enjoyed our extensive buffet! See you again soon!

4 out of 5
Stayed two nights. Suited our purposes brilliantly as close to the CBD

Posted by on 4 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Management

Excellent! See you again!

5 out of 5
Fast friendly courteous staff took care of everything

Posted by on 2 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Management

Thank you so much for the positive feedback on our staff! Many of our staff have been with the company for many years!

Property Features

As a guest of Pavilions Hotel, you'll find an outdoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Pavilions Hotel also features ski storage, concierge services, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 4-star Christchurch hotel.

  • 89 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Computer for guest use
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Christchurch (CHC-Christchurch Intl.) (9.8 km / 6.1 mi)
  • Train station: Christchurch Railway Station (4.2 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Pavilions Hotel offers 89 forms of accommodation with minibars and coffee/tea makers. LCD televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

Restaurant/Cafe – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Jimmys Bar – This bar specialises in Modern European cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 21 and NZD 29 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilions Hotel Christchurch
  • Pavilions Hotel
  • Pavilions Christchurch

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®