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4.1 out of 5

"Staff were very friendly " More

By a verified traveller on Thu 09 Mar 2023

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Hotel Description

Salerno Motel Apartments places you in the center of Christchurch, within just a 15-minute stroll of Christchurch Casino and Hagley Park. Highlights at this motel include in-room free WiFi and LED TVs.

This business-friendly motel offers free WiFi in public areas, express check-out, and dry cleaning/laundry services. Additionally, you'll find laundry facilities, tour/ticket assistance, and luggage storage. Continental breakfast is available daily between 8:00 AM and noon. There's also the convenience of free self parking.

Places within a 30-minute walk of this 3.5-star Christchurch City Centre motel include Christchurch Botanic Gardens and Christchurch Public Hospital.

Studio, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$166* Per night/room 20 Apr. - 21 Apr.

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Salerno Motel Apartments ratings based on 43 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Salerno Motel Apartments

Everyone (22) Couples (9) Family (11)
1 out of 5
The room was nice, unfortunately the service was very below average. The glass coffee table in our room broke when we put a plate on it. We told them about it, and felt that due to it breaking when we simply placed a plate on it meant that there must have been some previous damage, or perhaps the glass was not sitting flat, we didn't feel it was our fault at all. The plate didnt break, the glass just snapped in half. I told them that we weren't comfortable paying for this, that if we had broken the table due to being careless or using extreme force then of course we would accept responsibility but in this instance we felt the responsibility to get it fixed was theirs. Four days later, they charged my partners card almost $200. Not only was it unacceptable for a charge to be made without our authorisation, but my partners card was not even the one that we used to book and pay, nor was it the card we used as security. So not only has Salerno taken a payment without our approval, they've somehow managed to get my partners card details too. The only time his card was used during the stay was when we paid $10 by EFTPOS for an extra room key. Salerno should not be holding card details without permission or taking payments while a dispute is still in process.

Posted by on 30 Jan. 2024

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Comment from Hotel Management

30 Jan. 2024 by Salerno Motel

Hi KateWe asked for a card for security when you check in. And you gave us a card which is not working. Then around 10 pm on the same day night, you called us said you left the room key in a Uber and you will be back later to get another key. When you came back around 11pm, we requested to do a PRE-AUTH of 10 as the bond just incase if there is any damage or anything happens. We explained to you as long as the key is returned and no damage we will cancel the pre-auth. Pre-auth is not EFTPOS payment. Then you provided us another card and finished the pre-auth by yourself and this was the card we took payment to cover the damage you have made. On the second day morning when you check out, you first said you will buy us a coffee table then you change mind. You said you will get some other quote for replacing the glass top as you are not happy with the quote from the glazing man we found. You asked us to send you the quote and you said you will find someone as well. We have emailed you the quote we get from the glazing man on the same day and we have explained to you that we need to get the coffee table fixed soon as we have other bookings. There is no reply for 4 days. We called you many times and also no answering. We clean and check the coffee table everytime when we clean the unit. There is no damage before you check in. We found a lot of empty alcohol bottles in the unit. We don't think the plate will damage the coffee table. We will wait the dispute result.

5 out of 5
Staff were very friendly

Posted by on 9 Mar. 2023

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5 out of 5
Clean comfortable and well priced. Great location and friendly staff

Posted by on 25 Feb. 2023

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4 out of 5
Clean and spacious.

Posted by on 22 Jul. 2022

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5 out of 5
Room as pictured. Clean, modern and well appointed. Staff were very friendly and helpful.

Posted by on 18 Apr. 2022

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5 out of 5
Comfy bed and loved the spa bath, reasonably priced!!

Posted by on 22 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Nan

Thanks for staying with us, we much appericate your feedback.

4 out of 5

Posted by on 25 Mar. 2021

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Comment from Hotel Management

22 Apr. 2021 by Nan

Thanks for staying with us, we much appericate your feedback.

4 out of 5
Liked the central location , all in walking distance of shopping, museums, galleries and parks Didn’t like the small beds Very limited choice of TV stations

Posted by on 22 Mar. 2021

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Comment from Hotel Management

2 Apr. 2021 by Nan

Thanks for staying with us, we much appericate your feedback.

4 out of 5
Good location. Easy access to main roads and local sites

Posted by on 15 Mar. 2021

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Comment from Hotel Management

15 Mar. 2021 by Jay

Thanks for staying with us, we much appericate your feedback.

4 out of 5

Posted by on 15 Mar. 2021

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Comment from Hotel Management

2 Apr. 2021 by Nan

Thanks for staying with us, we much appericate your feedback.

About the Salerno Motel Apartments

Location 148 Bealey Avenue, Christchurch, 8001

Property Features

As a guest of Salerno Motel Apartments, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. The business-friendly Salerno Motel Apartments also features room service (during limited hours) and express check-out. Free self parking is available. This 3.5-star Christchurch motel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Christchurch Railway Station (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Salerno Motel Apartments offers 17 accommodations with coffee/tea makers and hair dryers. Beds feature Select Comfort mattresses. 50-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Select Comfort beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to noon.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8 AM - 9 PM
  • Saturday - Sunday: 8 AM - 8 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 9 PM
  • Saturday - Sunday: 8 AM - 8 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in is available.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16 per person
  • A late check-out fee will be charged
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Salerno Christchurch
  • Salerno Motel Apartments
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National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.