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Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Exterior
Hypo-allergenic bedding, down duvets, desk, laptop workspace
BBQ/picnic area
Front of property
Suite, 2 Bedrooms, Fireplace (Loft)

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Free WiFi
The current price is NZ$171
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
11689 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    ‪15 min walk‬
  • Winton Woods Park
  • Topgolf
    ‪4 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪28 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

7.4 out of 10
Good
(64 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Loft)

Suite, 2 Bedrooms, Fireplace (Loft)

Suite, 2 Bedrooms, Fireplace (Loft)

7.0 out of 10
Good
(27 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium Penthouse, 1 King Bed, Fireplace (Loft Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Studio, 1 King Bed

Premium Studio, 1 King Bed

Premium Studio, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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About the area

Sharonville

Sonesta ES Suites Cincinnati - Sharonville West places you in the heart of Sharonville, within a 15-minute walk of Sharonville Convention Center and 1.4 km (0.9 mi) from UC Health Primary Care. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .Enjoy the 24-hour gym and outdoor tennis court as well as access to basketball and volleyball. Business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Within a 20-minute drive of this 3-property class Sharonville hotel, attractions include Kings Island and University of Cincinnati.

What's nearby

  • Sharonville Convention Center - 15 min walk - 1.3 km
  • Topgolf - 4 min drive - 4.5 km
  • Ohio Valley Antique Mall - 5 min drive - 6.6 km
  • Liberty Center - 12 min drive - 14.4 km
  • Kings Island - 18 min drive - 24.5 km

Getting around

  • Cincinnati Union Terminal - 21 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Third Eye Brewing - ‬13 min walk

About this property

Sonesta ES Suites Cincinnati - Sharonville West

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Sonesta ES Suites Cincinnati - Sharonville West offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. There's a snack bar/deli on site. A 24-hour business centre and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Cincinnati - Sharonville West. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Sharonville hotel.

  • 144 guestrooms or units
  • 2 levels
  • 18 buildings
  • Built in 1985
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas
  • Water dispenser
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to balconies. This accommodation has separate sitting areas and includes dining tables and kitchen islands. Beds feature down duvets. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Lobby sitting area

Sonesta ES Suites Cincinnati - Sharonville East

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,002 reviews
The price is NZ$156
includes taxes & fees
15 Sept - 16 Sept
Sonesta ES Suites Cincinnati - Sharonville East

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • High-pile carpet in room
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking

More

  • 18 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1985
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta ES Suites Cincinnati - Sharonville West.

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Frequently asked questions

What is the cancellation policy at Sonesta ES Suites Cincinnati - Sharonville West?

Sonesta ES Suites Cincinnati - Sharonville West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta ES Suites Cincinnati - Sharonville West?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Cincinnati - Sharonville West on 7 Sept 2025 start from NZ$170.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta ES Suites Cincinnati - Sharonville West?

Yep, Sonesta ES Suites Cincinnati - Sharonville West has a free self car park.

Does Sonesta ES Suites Cincinnati - Sharonville West have a pool?

Sonesta ES Suites Cincinnati - Sharonville West has an outdoor pool.

Is Sonesta ES Suites Cincinnati - Sharonville West family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sonesta ES Suites Cincinnati - Sharonville West is a hit with families.

Is there a free airport shuttle available at Sonesta ES Suites Cincinnati - Sharonville West?

No, Sonesta ES Suites Cincinnati - Sharonville West does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta ES Suites Cincinnati - Sharonville West?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta ES Suites Cincinnati - Sharonville West?

Furry friends are welcome at Sonesta ES Suites Cincinnati - Sharonville West, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 14 kg per pet.

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 356 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 128 out of 1003 reviews
Rating 2 - Terrible. 182 out of 1003 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in! Affordable room & deposit (received the next day after check out which was awesome) Only thing was could've been just a bit cleaner, countertops just had leftover sugar but overall it was a nice stay, clean & comfortable bed Cars spaces are super close to buildings which is convenient !! Thank you for a nice stay!
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, just need to fix the pool
Stayed 1 night in May 2025

2/10 Terrible

Shawn

Stayed 3 nights in May 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Experience

First night was brutal, family above us, kids were jumping off the bed and making lots of noise until 2:00am. Lots of other kids gathered outside and were very vocal. Second night was peaceful.
Stayed 2 nights in May 2025

8/10 Good

Mollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a full kitchen, but there were pieces missing to the utensils and cooking equipment. We had 8 knives, 2 forks and no spoons. There were a few measuring spoons but they appeared dirty. A few of the glasses were dirty too. There was no dish soap or detergent to use in the dishwasher. There was a hole the size of a dime in the ceiling and water was leaking through it and dripping randomly onto the floor in front of the bed (we called and reported it but didn't want the hassle of moving rooms halfway through our stay). One of the closet doors was broken so we couldn't use it. There was only one set of bedding even though there was a sleeper sofa in the room. With all of that said- the staff was great. The maintenance guy saw a car with windows down during really heavy rain and he was trying to cover the windows the best he could until he found out who's vehicle it was (was not listed at the office). He asked my husband to watch him so that nobody thought he was breaking into their car. The room was very clean and it smelled so good! We had privacy, comfortable bed and pillows, well working hvac system and a private little patio my husband could smoke on. Overall, we would stay again, especially for the price.
Stayed 2 nights in May 2025

10/10 Excellent

Una

Stayed 1 night in Mar 2025

6/10 Okay

Dionna

Business traveller
Liked: Cleanliness, staff & service, room comfort
Toilet backed up had to go to the lobby to remind them my toilet was clogged to have a working toilet. Once he came said he would be right back with a trash bag and we are still waiting for him to come back lol. Hotel served it's purpose
Stayed 2 nights in May 2025

4/10 Poor

Bobbi

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was never informed that there was no hot water at the property and I feel like I paid what I normally pay to stay there, which is pretty ridiculous. I was there with a baby. I would have just boiled some water to put in the tub and give her a bath, but the tub was filthy. I had to was myself and my baby quickly at the sink for the duration of my stay. The carpet was disgusting. I was pretty disappointed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elhadj

Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Stayed 1 night in May 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were clean and large the other patrons were very rude in being loud until 2:30 in the morning, the staff was very rude when asked for bowls and utensils at breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice little hotel, it was really spacious and clean. It has a nice kitchen area with everything you’ll need. I'd definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amber

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities, room comfort

Little disappointed

The table wasnt clean. A little outdated. Otherwise, quiet safe stay.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamarcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Melissa

Disliked: Property conditions & facilities
I hate even leaving a negative review for anyone because I always try to find the positive in any situation. But I have to say I was super disappointed in this location because we had two rooms, one for us and I've for our brothers and and nephew. Both rooms were infested with cockroaches. Or brothers was way worse and he took pictures for proof. When we went go to the front desk to have our room switched, the staff said the hotel grounds were under construction so that may be why (not likely) and they said that their hotel was completely booked and they couldn't give them a new room until the next day (after 2 pm) when other reservations had checked out. so we had to stay in these rooms because there was no other location and we could go to because we couldn't afford it. We were from out of town and there for a wedding and had to stay in rooms that were infested. Not acceptable. This was really disappointing and we were told we would be refunded a night and we are still waiting for that to go thru along with the 100.00 deposit they put a hold on in the accounts. Please use caution getting a room here. The hotel looks great online and had positive reviews but it is not the truth. Be careful choosing this location.
Stayed 4 nights in Apr 2025

2/10 Terrible

Brittany

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The front desk staff were slightly rude when informed of ants in my room as well as dirty towels.
Stayed 3 nights in Apr 2025

6/10 Okay

Richard

Travelled with family
Average. Couch was very very dirty. 2 towels for 4 guest for 2 days.
Stayed 2 nights in Apr 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled severely of mold and cigarette smoke. Trash from previous guest was still in room
Stayed 2 nights in Apr 2025

2/10 Terrible

Seren

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
BEWARE! Worst hotel experience I have ever had. I checked in and everything was fine, paid the $100 deposit. I was excellent guest when others were blaring the TV or outside with large groups of teenagers yelling so loud you can hear it in your room. Stomping feet above me etc. Since I was already there with all my items moved into the room I decided to extend my stay 2 days, I called the night before and asked what I needed to do and was informed to pay another $100 deposit, that's fine. Next day I go in to pay my deposit with the exact card I used upon my initial arrival and after the women with glasses looked at my card she told me to swipe it. Then immediately said it didnt go through swipe it again. I said no and checked my account and of course the money did come out I showed this to her and asked why would she ask me to repeatedly swipe my card? She said she didn't receive anything, and that I could come back in a hour and try my card again?! Why would I pay you another $100 when you didn't get it at first! I repeatedly asked her to try and solve issue because I'm out $100 and my room fee for 2 nights and you tell me you can't do anything and smile almost laughing at the situation. She refused to call her manager stated she didn't want to bother them, she had no problem with stealing my money and offering no solution. I LITERALLY HAD TO CALL THE POLICE to get a written statement saying I didn't stay at this location, so I could dispute. Still haven't got my money back.
Stayed 2 nights in Apr 2025

4/10 Poor

Thomas

Stayed 2 nights in Apr 2025