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Sanctuary Resort & TreeHouse Restaurant

3.5 star property

Photo gallery for Sanctuary Resort & TreeHouse Restaurant

Sports facility
Restaurant
King Spa Room | Terrace/patio
King Spa Room
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$147
includes taxes & fees
28 July - 29 July

Explore the area

View map
250 Pacific Highway, Coffs Harbour, NSW, 2450
  • Place, Coffs Harbour Golf Club
    ‪4 min drive‬
  • Place, Jetty Beach
    ‪7 min drive‬
  • Place, Big Banana Fun Park
    ‪9 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪6 min drive‬

Room options

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive King Room

Executive King Room

Executive King Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Family Room with Kitchen

Superior Family Room with Kitchen

Superior Family Room with Kitchen

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for King Spa Room

King Spa Room | Bathroom

King Spa Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

8.8 out of 10
Excellent
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Self Contained Apartment with separated bedroom - 4 pax

A hotel room with a bed, a nightstand, a wooden dresser, a window with curtains, and a painting on the wall.

Self Contained Apartment with separated bedroom - 4 pax

  • 2 bedrooms
  • Sleeps 4
  • 1 Large Single Bunk Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Self Contained Apartment with separated bedroom - 5 pax

Self Contained Apartment with separated bedroom - 5 pax

Self Contained Apartment with separated bedroom - 5 pax

  • 2 bedrooms
  • Sleeps 6
  • 1 Single Bed, 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Self Contained Apartment with separated bedroom - 7 pax

Self Contained Apartment with separated bedroom - 7 pax

Self Contained Apartment with separated bedroom - 7 pax

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room with separated bedroom - Garden View

Family Room with separated bedroom - Garden View

Family Room with separated bedroom - Garden View

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, Resort View

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Studio Suite, Resort View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, Pets allowed

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Deluxe Studio Suite, Pets allowed

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Coffs Harbour

A family-friendly stay in Coffs Harbour awaits you at Sanctuary Resort & TreeHouse Restaurant. You'll be within a 15-minute walk of Coffs Harbour Health Campus and 2.3 km (1.4 mi) from Coffs Harbour Golf Club. Highlights at this motel include a restaurant, an outdoor swimming pool and free self-parking. .At the motel's own lounge bar, you can stop for a drink. Enjoy the outdoor tennis court, sauna, kids' swimming pool and waterslide. Other amenities include free Wi-Fi in public areas and laundry facilities. .With a stay at this 3.5-property class Coffs Harbour motel, you'll be 2.8 km (1.8 mi) from Coffs Central and 2.9 km (1.8 mi) from Solitary Islands Marine Park.
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What's nearby

  • Coffs Harbour Golf Club - 4 min drive - 3.1 km
  • Jetty Beach - 7 min drive - 6.2 km
  • Coffs Harbour Marina - 8 min drive - 6.5 km
  • Coffs Harbour Jetty - 8 min drive - 6.9 km
  • Big Banana Fun Park - 9 min drive - 7.3 km

Getting around

  • Coffs Harbour Station - 6 min drive
  • Coffs Harbour, NSW (CFS) - 7 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬5 min walk
  • ‪Key Cafe - ‬3 min drive
  • ‪Zambrero - ‬3 min drive
  • ‪Subway - ‬15 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Sanctuary Resort & TreeHouse Restaurant

Sanctuary Resort & TreeHouse Restaurant offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a waterslide. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this motel measures 2347 square feet (218 square metres) and includes conference space. A sauna, a terrace, and barbecue grills are also featured at the family-friendly Sanctuary Resort & TreeHouse Restaurant. Self parking is free.

This 3.5-star Coffs Harbour motel is smoke free.

  • 40 guestrooms or units
  • 2347 sq ft of conference space
  • 218 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sanctuary Resort & TreeHouse Restaurant offers 40 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to patios. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

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includes taxes & fees
1 July - 2 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,347 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per stay.
  • Cots (infant beds) are available for AUD 15.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Australis Sanctuary
Australis Sanctuary Coffs Harbour
Australis Sanctuary Resort
Australis Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort
Coffs Harbour Sanctuary
Coffs Harbour Sanctuary Resort Motel
Coffs Harbour Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort Motel Coffs Harbour

Frequently asked questions

What is the cancellation policy at Sanctuary Resort & TreeHouse Restaurant?

Sanctuary Resort & TreeHouse Restaurant offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sanctuary Resort & TreeHouse Restaurant?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Sanctuary Resort & TreeHouse Restaurant on 28 Jul 2026 start from NZ$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sanctuary Resort & TreeHouse Restaurant?

Yep, Sanctuary Resort & TreeHouse Restaurant has a free self car park.

Are there any beaches close to Sanctuary Resort & TreeHouse Restaurant?

The closest beach to Sanctuary Resort & TreeHouse Restaurant is Jetty Beach (4.1 km).

Does Sanctuary Resort & TreeHouse Restaurant have a pool?

Sanctuary Resort & TreeHouse Restaurant has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 7:30 PM.

Does Sanctuary Resort & TreeHouse Restaurant have a waterslide?

Yep, this property has a waterslide!

What makes Sanctuary Resort & TreeHouse Restaurant a romantic place to stay?

A lounge bar, plus private patios in the guestrooms, help set the scene for a romantic weekend at Sanctuary Resort & TreeHouse Restaurant.

Is Sanctuary Resort & TreeHouse Restaurant family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Sanctuary Resort & TreeHouse Restaurant is a hit with families.

Is there a free airport shuttle available at Sanctuary Resort & TreeHouse Restaurant?

No, Sanctuary Resort & TreeHouse Restaurant does not offer an airport shuttle service.

Is there a bar or restaurant at Sanctuary Resort & TreeHouse Restaurant?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Christmas Day and New Year's Day.

What time are check-in & check-out at Sanctuary Resort & TreeHouse Restaurant?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Sanctuary Resort & TreeHouse Restaurant?

No, only service animals are allowed.

Sanctuary Resort & TreeHouse Restaurant Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 288 out of 1003 reviews
Rating 8 - Good. 356 out of 1003 reviews
Rating 6 - Okay. 206 out of 1003 reviews
Rating 4 - Poor. 100 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Very pleased with the property and would happily return and recommend.
Stayed 1 night in May 2026
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 20 was newly renovated and large space. The lady on the front desk was very pleasant and helpful made us feel very welcome The dinning food was very good and again staff great We will stay there again
Stayed 1 night in Jun 2026
Verified

8/10 Good

Fenina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and have your own privacy & parking is plenty Suggest for better breakfast so we can add to the booking.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Steve

The room was neat and tidy, ac worked effexrively dining was good parking easy staff vwry pleasant
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dimuth Priyadarshana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, easy parking, and great air conditioning. Very comfortable stay! Would come again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Waleska

Liked: Cleanliness, amenities, property conditions & facilities
Staff is so friendly and the amenities were great.
Nice day at the pool
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities
Clean room lovely hot shower and quiet lovely motel favourite of ours
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property, rooms are clean and easily accessible. Front of house staff are amazing in checkout, breakfast buffet was outstanding and location is brilliant.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, good and comfortable.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Samantha

Liked: Staff & service
Tidy rooms, service was nice. Restaurant closed on weekends. No parking outside our room - short walk in the rain to the car. If you have issues with stairs/slopes I would not recommend. In all, for $141 a night for 3, it was a cheap stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy comfortable
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean and tidy rooms. Very comfy. Super friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Kathy was very helpful. Amazing price and comfortable bed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazingly helpful, especially Cathy on front desk. A comfortable clean place to stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Annemie

Liked: Cleanliness, staff & service, amenities
Lovely pool with BBQ area and comfortable room. The facilities are a bit dated but it looks like they are doing some work on it.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
A nice big space, excellent bed. Restaurant on site. Pool is great, no traffic noise from the busy highway nearby
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Angelo

Liked: Cleanliness, staff & service, amenities
The A/C on the wall didn't work I brought it with the reception in the morning on checkout
Stayed 1 night in May 2026
Verified

6/10 Okay

Attila

Liked: Cleanliness, staff & service
Accomodation fairly standard & clean but bathroom showing signs of age. No real difference between the cheapest room & the most expensive room other than the size of the bed. I would recommend against dining in as it wasn’t to my taste. Other than that, clean, cheap & adequate.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities
The room was clean, spacious and fully equipped; the receptionist professional, friendly and helpful, the gardens beautiful with enormous trees to shield the highway noise.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lily

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. Staff were very friendly.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sukhontip

Liked: Cleanliness, staff & service, amenities
Room got everything we need.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

kelli-Jo

Liked: Cleanliness, staff & service
Spa was a great size as was the room.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Kristy

Disliked: Amenities, property conditions & facilities
The “resort” was not properly advertised at all. Advertised as the “sanctuary resort “ but actually being a terribly run down “motor inn” is unacceptable
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Saffie

Liked: Property conditions & facilities
what a quirky little motel!!! my room was upgraded upon arrival which was a lovely surprise! my room was clean, staff were friendly & the bed was comfy. A super fun, quiet, quaint, retro motel! i wish i had more time to try the pool and sauna!!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Andrew

Liked: Amenities
Disliked: Cleanliness
The staff were excellent, location was great and meals from Restraunt were superb. Room was well appointed but the bed was extremely uncomfortable the bathroom was clean and well laid out. Sadly the carpet was stained in several places and buckled in one area. Amenities include a beautifulpool area and a tennis court.
Stayed 1 night in Feb 2026