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Pacific Bay Resort

3.5 star property

Photo gallery for Pacific Bay Resort

Exterior
3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Terrace One Bedroom Apartment | Living area
Lake
Executive Two Bedroom Penthouse | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$235
includes taxes & fees
17 Mar - 18 Mar

Explore the area

View map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Place, Solitary Island Aquarium
    ‪3 min walk‬
  • Place, Big Banana Fun Park
    ‪9 min walk‬
  • Place, Diggers Beach
    ‪16 min walk‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

View all photos for Standard Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Hotel Room

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Hotel Room

Executive Hotel Room

Executive Hotel Room

8.4 out of 10
Very good
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Hotel Room

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment

Standard One Bedroom Apartment

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

8.8 out of 10
Excellent
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, desk, laptop workspace

Standard Two Bedroom Apartment

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bed OR 2 King Beds

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Two Bedroom Penthouse

Executive Two Bedroom Penthouse | Living area

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

Three Bedroom Terrace Suite

  • 1 bedroom
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Single Beds

View all photos for Executive two bedroom apartment

Individually decorated, individually furnished, desk, laptop workspace

Executive two bedroom apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Two bedroom Executive Lagoon Apartment

32-inch TV with satellite channels

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Terrace Hotel Room

Individually decorated, individually furnished, desk, laptop workspace

Terrace Hotel Room

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Individually decorated, individually furnished, desk, laptop workspace

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

About the area

Coffs Harbour

A family-friendly stay in Coffs Harbour awaits you at Pacific Bay Resort. Within a 20-minute stroll, you'll find Big Banana Fun Park and Diggers Beach. Highlights at this beach hotel include 3 outdoor swimming pools, 2 hot tubs and a full-service spa. .A relaxing day at Tranquility Day Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The restaurant, Bayside Bar & Grill, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 3 outdoor tennis courts, golf course and gym plus access to basketball. 7589 square feet (705 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 3.5-property class Coffs Harbour hotel, you'll be 2.3 km (1.4 mi) from Park Beach Plaza and 3.1 km (1.9 mi) from Park Beach.

What's nearby

  • Solitary Island Aquarium - 3 min walk - 0.3 km
  • Big Banana Fun Park - 9 min walk - 0.8 km
  • Diggers Beach - 16 min walk - 1.3 km
  • Park Beach Plaza - 3 min drive - 2.3 km
  • Park Beach - 4 min drive - 2.7 km

Getting around

  • Coffs Harbour Station - 8 min drive
  • Coffs Harbour, NSW (CFS) - 11 min drive

Restaurants

  • ‪Oliver Brown - ‬4 min drive
  • ‪The Clog Barn Tourist Attraction & Caravan Park - ‬4 min drive
  • ‪Dumpling Bar - ‬3 min drive
  • ‪The Hoey Moey - ‬4 min drive
  • ‪Going Bananas Cafe - ‬13 min walk

About this property

Pacific Bay Resort

Pacific Bay Resort offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7589 square feet (705 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Pacific Bay Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Coffs Harbour hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 4 buildings
  • Conference rooms
  • 7589 sq ft of conference space
  • 705 sq. m of conference space
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite televisions are provided.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include free toiletries and blackout curtains.

Tranquility Day Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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4.0 out of 5, Very good, 1,002 reviews
The price is NZ$227
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference centre (7,589 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • No lift

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.2 per cent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 per person
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Frequently asked questions

What is the cancellation policy at Pacific Bay Resort?

Pacific Bay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacific Bay Resort?

As of 14 Mar 2026, prices found for a 1-night stay for 2 adults at Pacific Bay Resort on 17 Mar 2026 start from NZ$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacific Bay Resort?

Yep, Pacific Bay Resort has a free self car park. Onsite parking is limited.

Are there any beaches close to Pacific Bay Resort?

Yep, Pacific Bay Resort is a short 18-minute walk from Diggers Beach.

Is there a spa on site at Pacific Bay Resort?

Yep, Tranquility Day Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Pacific Bay Resort have a pool?

Pacific Bay Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

What makes Pacific Bay Resort a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pacific Bay Resort.

Is Pacific Bay Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Pacific Bay Resort is a hit with families.

Does Pacific Bay Resort serve breakfast?

Yeah, buffet breakfast is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Pacific Bay Resort?

No, Pacific Bay Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Pacific Bay Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pacific Bay Resort?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Pacific Bay Resort?

No, pets are not allowed.

Is there a golf course on site at Pacific Bay Resort?

Yep, Pacific Bay Resort has a 9-hole golf course. Golf clubs and a golf pro shop are also available.

Pacific Bay Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Feb 2026

8/10 Good

Rod Alan

Stayed 1 night in Feb 2026

6/10 Okay

Mochelle

Stayed 1 night in Feb 2026

8/10 Good

Mark

Stayed 1 night in Feb 2026

8/10 Good

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort, clean friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean was clean, service from every body was amazing! Food was great 👌 we had a great trip
Stayed 4 nights in Jan 2026

4/10 Poor

Tony

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Room was dirty and air conditioning had mould. The tables and surfaces were not wiped down. Disgusting.
Stayed 1 night in Jan 2026

8/10 Good

Shadi

Stayed 3 nights in Dec 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay with great staff and delicious food. Will will be back.
Stayed 3 nights in Dec 2025

8/10 Good

Keith Gilbert de la

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is wonderful however, the room we stayed in desperately required renovation - very tired and old, compared to international and general standards. We stayed about 10 years ago and absolutely loved the resort.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well appointed. The view was amazing.
Stayed 1 night in Dec 2025

2/10 Terrible

Steven

Disliked: Property conditions & facilities
Unable to sleep due to poor quality uncomfortable bed and noise from air conditioning
Stayed 1 night in Dec 2025

4/10 Poor

Terrence

Disliked: Cleanliness, property conditions & facilities
The property was very dated!
Stayed 1 night in Dec 2025

8/10 Good

Aashish

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room wasn’t that nice as shown in picture. Need to upgrade room as shown in picture
Stayed 3 nights in Dec 2025

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Room
Stayed 1 night in Dec 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service
Room very ordinary. Nice view of the golf course. Staff very unfriendly. My wife first noticed when she went to reception to request more body wash for the bathroom - abrupt and arrogant response. Then on our departure two days later, it was pouring with rain and we had to take our bags to check out at reception some 50 metres or so from our apartment building. Shortly after 10.00 am reception called the room to tell us we were late to check out. We explained that we were waiting for a break in the rain. They responded that if we did not come to check out, they would charge us another night. I asked if there was a golf buggy available to get us to reception as I had seen them on site. The response was that they do not provide buggies and repeated the threat of an additional charge. We had to run through the rain with our bags to avoid the threat. No service culture there at all. How difficult would it have been to simply ask us to please come to reception as soon as we can when there is a break in the rain.
Stayed 4 nights in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay .
Stayed 1 night in Dec 2025

10/10 Excellent

Shona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 2 nights in Dec 2025

6/10 Okay

Lesley

Liked: Cleanliness, staff & service
The room was difficult to find and on arrival we were told that there would be limited bar and restaurant facilities due to a private party. This was disappointing and inconvenient as the resort is too far away from town to walk anywhere else to eat. There was no safe in the room.
Stayed 1 night in Dec 2025

8/10 Good

Karim George

Business traveller
Liked: Cleanliness, staff & service
nice but disappointed i wanted a extra night and the price 3 time the amount
Stayed 1 night in Nov 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Signage to rooms located external to the main block were poor and difficult to follow; no lifts so stairs needed to be navigated to access rooms and this is not made known when checking in. Bar closed at 10:00 p.m. with last orders at 9:30, not congruent with people holidaying and wanting to wind down after dinner. Room was dated
Stayed 1 night in Nov 2025

4/10 Poor

Kenneth Van Den

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property's units, I believe are privately owned. We stayed with family (2) rooms. Their "penthouse was disgusting and falsely presented online. If it was cleaned it wasn't done to a standard. While our apartment was reasonably clean the bedroom TV was small, not all channels were available. The bathroom tap had server water hammer so had to be careful that we didn't wake anyone up. The room felt very old and used and in need of a make-over to bring it up to what people expect and would want to come back to in the future. Until then, there are other excellent locations available.
Stayed 3 nights in Nov 2025

8/10 Good

Verified traveller

Stayed 1 night in Oct 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and a good size with a balcony. Only there overnight but the grounds and amenities looked amazing. Would be a great resort to spend a few days in.
Stayed 1 night in Nov 2025

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Clean, comfortable and convenient. Lovely food.
Stayed 1 night in Nov 2025