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SureStay Plus Hotel by Best Western Point Richmond

Property class: 2.5

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

A reception area with a wooden floor, blue patterned chairs, a colorful sofa, and artwork on the walls.
A hotel with a modern design, a prominent sign for SureStay Plus Hotel, and a parking lot with a few cars.
A spacious hotel room with a patterned carpet, recessed lighting, and a door on the right.
A modern kitchen area with waffle makers, a coffee station, and a toaster.
A hotel room with two beds, a TV, a painting, and a bathroom door.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$174
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
915 W Cutting Blvd, Richmond, CA, 94804
  • Place, Marina Bay Trail
    ‪13 min walk‬
  • Place, Keller Beach
    ‪13 min walk‬
  • Place, San Francisco Bay
    ‪13 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern bathroom with a glass-enclosed shower, a white toilet, and a sink with a mirror above it.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(105 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a TV, a painting, and a bathroom door.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A modern bathroom with a glass-enclosed shower, a white toilet, and a sink with a mirror above it.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a chair with a colorful chair cover, a standing lamp, a window with a black and white pattern, and a wall with a green and blue geometric design.

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a painting, and a bathroom door.

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a chair with a colorful chair cover, a standing lamp, a window with a black and white pattern, and a wall with a green and blue geometric design.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Richmond

At SureStay Plus Hotel by Best Western Point Richmond, you'll be 1.3 km (0.8 mi) from San Francisco Bay and 21.5 km (13.4 mi) from Jack London Square. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This hotel has free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a seasonal outdoor swimming pool, multilingual staff and luggage storage. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this Point Richmond hotel include Berkeley Marina and University of California, Berkeley.

What's nearby

  • Marina Bay Trail - 13 min walk - 1.1 km
  • Keller Beach - 13 min walk - 1.1 km
  • San Francisco Bay - 13 min walk - 1.1 km
  • Golden State Model Railroad Museum - 19 min walk - 1.7 km
  • Richmond Museum of History - 3 min drive - 2.5 km

Getting around

  • Richmond Transit Center - 4 min drive
  • El Cerrito del Norte Station - 7 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 33 min drive

Restaurants

  • ‪East Brother Beer Co. - ‬19 min walk
  • ‪Golden Gate Bistro - ‬3 min drive
  • ‪7-Eleven - ‬2 min drive
  • ‪Frosty King - ‬2 min drive
  • ‪The Backyard - ‬16 min walk

About this property

SureStay Plus Hotel by Best Western Point Richmond

Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Point Richmond. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

  • 107 guestrooms or units
  • 2 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Smoking in designated areas
  • 1 conference room
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature memory foam mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 01 June and close on 30 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at SureStay Plus Hotel by Best Western Point Richmond.

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Point Richmond?

Yep, SureStay Plus Hotel by Best Western Point Richmond has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel by Best Western Point Richmond?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Point Richmond on 2 Nov 2026 start from NZ$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Point Richmond have a pool?

SureStay Plus Hotel by Best Western Point Richmond has a seasonal outdoor pool. The pool is open from June 01 to September 30.

Does SureStay Plus Hotel by Best Western Point Richmond serve breakfast?

You bet, free buffet breakfast is offered daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Point Richmond?

No, SureStay Plus Hotel by Best Western Point Richmond does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Point Richmond?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus Hotel by Best Western Point Richmond?

No, pets are not allowed.

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 485 out of 1076 reviews
Rating 8 - Good. 203 out of 1076 reviews
Rating 6 - Okay. 169 out of 1076 reviews
Rating 4 - Poor. 78 out of 1076 reviews
Rating 2 - Terrible. 141 out of 1076 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful staff and good breakfast plenty of parking space
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people ! Thank you 🙏
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Breakfast and the room where dirty
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and fresh breakfast plenty of parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Love my stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & breakfast is good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great customer service good breakfast clean room would stay again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by Estefany at front desk and Leticia at the breakfast buffet. I thank you both for making my stay so comfortable. I will be back and I do recommend this hotel. The rooms are clean, big counters, nice hot showers.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Very thin walls, you can hear everything.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service!
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Amenities
The room was fine, clean and comfortable. Room service was available but was irregular. Staff friendly and helpful. A laundry room was available but the reception didn't have quarters so it couldn't be used. Breakfast was very good even if it became a bit boring after 3 weeks. Parking was excellent.
Stayed 21 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean bed comfortable and bathtub was clean and not all nasty like some hotel so that a big plus for me
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Pool was closed unfortunately for the kids my only complaint
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
This hotel is more for the long term rental for workers and not so many visitors. The wifi was terrible. The staff is nice. The breakfast is minimal. The pool is dirty and useless: in July you need long sleeves shirts🙂
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I think of point Richmond, I imagined a really nice and fancy area. This is not it. This hotel is located right next to an I580 on ramp and railroad tracks. The hotel provides ear plugs for your “comfort “. The first night I stayed there were a bunch of hooligans burning rubber in the parking lot. The only thing that saves this hotel is the full breakfast they provide. It’s actually pretty good and the coffee is good too. The staff is nice.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
What i enjoyed about the place was its quietness. The place does need some up keep, but for the price I paid it was ok.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Room was clean and beds were comfortable, looked newly remodeled. There were some blinking lights outside and train noise. The blinds were pretty good at blocking most light and they provided ear plugs for noise.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and nice. Price is very reasonable. The only problem is the noise of the traffic from the freeway and the diesel gas station, very noisy even at night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had simple things for breakfast. The room did have a strong cigarette smell for being a non-smoking room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpful staff.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool unavailable, dirty bathroom, breakfast was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with the room that I have
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by Stefani at check in, I felt very welcomed, thank you. Leticia in the breakfast room very kind, always attentive. Demi, Gabriel, and Sarai thank you so much for the room service, and the extra coffee pads. I recommend this hotel, they have full breakfast, clean rooms and there are no homeless around.
Stayed 4 nights in May 2026