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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property
Hotel with free breakfast, near San Francisco Bay

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Exterior
Memory-foam beds, blackout curtains, iron/ironing board, free WiFi
Exterior
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is NZ$162
includes taxes & fees
5 Nov - 6 Nov

Explore the area

View map
915 W Cutting Blvd, Richmond, CA, 94804
  • Place, Marina Bay Trail
    ‪11 min walk‬
  • Place, Keller Beach
    ‪11 min walk‬
  • Place, Richmond Museum of History
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(88 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Memory foam bed
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(45 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Memory foam bed
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Memory foam bed
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Memory foam bed
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Garden
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Memory foam bed
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

About the area

Richmond

At SureStay Plus Hotel by Best Western Point Richmond, you'll be 1.9 km (1.2 mi) from San Francisco Bay and 22 km (13.7 mi) from Jack London Square. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This hotel has free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a seasonal outdoor swimming pool, multilingual staff and luggage storage. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this Point Richmond hotel include Berkeley Marina and University of California, Berkeley.

What's nearby

  • Marina Bay Trail - 11 min walk - 1.0 km
  • Keller Beach - 11 min walk - 1.0 km
  • Richmond Museum of History - 2 min drive - 2.5 km
  • Berkeley Marina - 18 min drive - 14.5 km
  • Alcatraz Island - 43 min drive - 35.1 km

Getting around

  • Richmond Transit Center - 4 min drive
  • El Cerrito del Norte Station - 6 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 40 min drive

Restaurants

  • ‪El Canelo - ‬3 min drive
  • ‪7-Eleven - ‬2 min drive
  • ‪The Backyard - ‬15 min walk
  • ‪East Brother Beer Co. - ‬18 min walk
  • ‪Golden Gate Bistro - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel with free breakfast, near San Francisco Bay
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Point Richmond. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

  • 107 guestrooms or units
  • 2 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Smoking in designated areas
  • 1 conference room
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature memory foam mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Air conditioning
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2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 01 June and close on 30 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at SureStay Plus Hotel by Best Western Point Richmond.

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Point Richmond?

Yep, SureStay Plus Hotel by Best Western Point Richmond has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Plus Hotel by Best Western Point Richmond?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Point Richmond on 5 Nov 2025 start from NZ$162.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Plus Hotel by Best Western Point Richmond?

The closest beach to SureStay Plus Hotel by Best Western Point Richmond is Rodeo Beach (17.4 km).

Does SureStay Plus Hotel by Best Western Point Richmond have a pool?

SureStay Plus Hotel by Best Western Point Richmond has a seasonal outdoor pool. The pool is open from June 01 to September 30.

Does SureStay Plus Hotel by Best Western Point Richmond serve breakfast?

You bet, free buffet breakfast is offered daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Point Richmond?

No, SureStay Plus Hotel by Best Western Point Richmond does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Point Richmond?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus Hotel by Best Western Point Richmond?

No, pets are not allowed.

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 423 out of 1012 reviews
Rating 8 - Good. 245 out of 1012 reviews
Rating 6 - Okay. 156 out of 1012 reviews
Rating 4 - Poor. 74 out of 1012 reviews
Rating 2 - Terrible. 114 out of 1012 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Crystal

Travelled with partner
Liked: Staff & service
the room reeked of urine and there was 2 working lights in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Vinicio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like the hotel we were very comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

sam

Stayed 1 night in Jul 2025

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This best western was one of the worst I’ve ever stayed up. I have always been a fan of best Western hotels, but there was mold in the bathroom ceiling and tub. The floor was filthy, and when I stood on the towel to walk around, it was black on the bottom of the towel. The room smelt like cigarette smoke, even though it was a non-smoking room. Would not stay there ever again.
Stayed 1 night in Jul 2025

6/10 Okay

Sy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking area looks ghetto… and unsafe..
Stayed 1 night in Jul 2025

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The worst Best Western I have ever stayed at. Mold all over in the bathroom and ceiling. The floor was filthy. I think the best thing here was the name brand shampoo
Stayed 1 night in Jul 2025

6/10 Okay

Areli

Travelled with family
Disliked: Property conditions & facilities, room comfort

You get what you pay for so don’t expect too much

I stayed here w my kids… I wish the pool and pool area was clean - the pool was dirty had sooo much dog hair… the room was clean. They only gave us 2 large towels for 4 of us - I had to ask for extra. Breakfast was good on the 2nd day. They had sausage and eggs. In the evening and following morning there was a really strong smell of cigarette and weed coming from the adjacent room next to us.
Stayed 2 nights in Jul 2025

4/10 Poor

Dylan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels had stains on them and floors were very dirty.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jayne

Stayed 1 night in Jun 2025

2/10 Terrible

MEHDI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad, not a hotel i would stay again.
Stayed 3 nights in Jul 2025

4/10 Poor

Olga

Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Josselyn

Stayed 1 night in Jul 2025

2/10 Terrible

Maricor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎
Stayed 2 nights in Jul 2025

4/10 Poor

Yadira

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
During our stay, we encountered several issues that marred our experience. The pool was dirty, and on the second day, we were horrified to discover a dead rat floating in it. When we reported it to the front desk, their response was lackluster; they simply said they'd call someone to remove it without any further assistance or action to clean the area. This lack of concern for guest safety and hygiene was very disappointing. The front desk was almost never available in the front, always at the back. The lounge area, on Friday Morning, there was not enough food for all guest plus there was not enough large plates. We asked and the lady said. Oh its for 1st come first served basis. I would not recommend this hotel based on our experience.
Stayed 3 nights in Jul 2025

8/10 Good

Josselyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good service but I feel like they're missing some details, like the bathtubs. But everything else is fine.
Stayed 2 nights in Jul 2025

6/10 Okay

Jack

Travelled with partner
Liked: Staff & service
Overall, for the price a good stay. Some sketchy people walking around the property all afternoon and evening, some being told to leave then coming back immediately. Lots of garbage around the parking lot. Pool area and rooms nearby seemed nice and more welcoming. Breakfast was sufficient. Had to switch rooms twice because the first two smelled strongly of smoke. Staff we very nice and helpful. I would stay again for the price we paid.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

TSERING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mirella

Stayed 2 nights in Jul 2025

10/10 Excellent

Kendrika

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerardo, Spokane

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice area to stay staff was so nice
Stayed 3 nights in Jul 2025

4/10 Poor

Nuel

Travelled with family
Rude day lady clerk. But rooms are good enough to match pricing.
Stayed 2 nights in Jul 2025