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Aparthotel

Hotel Pal Cozumel

3.0 star property
Aparthotel with free breakfast, a quick walk to Cozumel Maritime Terminal

Photo gallery for Hotel Pal Cozumel

Outdoor pool
Economy Room, 2 Double Beds | Living area
View from property
Family Room | Living room
Interior entrance

Reviews

6.8 out of 10

Apart-hotel

Sleeps 450 sq m

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Kitchen
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
15A Avenida Sur 106, Centro, Entre Benito Juarez y 1 Era Sur, Cozumel, QROO, 77600
  • Benito Juarez Park
    ‪5 min walk‬
  • Cozumel Maritime Terminal
    ‪6 min walk‬
  • Punta Langosta Pier
    ‪13 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪2 min drive‬

Room options

About the area

Cozumel

Hotel Pal Cozumel puts you in the heart of Cozumel, within just a 10-minute stroll of Benito Juarez Park and Cozumel Maritime Terminal. Highlights at this aparthotel include an outdoor swimming pool, free continental breakfast and in-room kitchenettes. .Each apartment is individually furnished and features a flat-screen TV with cable channels, along with free WiFi, a balcony or patio and a dining area. A minibar provides refreshments, and in-room dining is easy with a kitchenette. A sitting area, a coffee/tea maker and free bottled water are also available. .At the aparthotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a rooftop terrace and concierge services. Each morning free breakfast is served. There's also the convenience of a beach shuttle. .With a stay at this 3-property class Colonia Centro aparthotel, you'll be 0.6 km (0.3 mi) from Museo de la Isla de Cozumel and 3.6 km (2.2 mi) from Villa Blanca Reef.
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What's nearby

  • Benito Juarez Park - 5 min walk - 0.4 km
  • Museo de la Isla de Cozumel - 6 min walk - 0.6 km
  • Cozumel Maritime Terminal - 6 min walk - 0.6 km
  • Cozumel Museum - 8 min walk - 0.7 km
  • Punta Langosta Pier - 13 min walk - 1.1 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive

Restaurants

  • Woody's
  • Guisados
  • ‪Fonda El Arbol - ‬4 min walk
  • El Abuelo Gerardo
  • ‪La Flor de Michoacan - ‬2 min walk

About this property

Hotel Pal Cozumel

Aparthotel with free breakfast, a quick walk to Cozumel Maritime Terminal
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Pal Cozumel.

This 3-star Cozumel aparthotel is smoke free.

  • 12 guestrooms or units
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
Hotel Pal Cozumel offers 12 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies or patios. This individually furnished accommodation has separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchenettes with separate dining areas and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cozumel aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and microwaves can be requested.

Languages

English, Spanish

Property amenities

Beach

  • White sand beach nearby
  • Beach shuttle (surcharge)

Pool/Spa

  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Beach shuttle (surcharge)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Microwave

Dining

  • Free continental breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near the airport

Things to do

  • Scuba diving nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pal Cozumel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. The property is professionally cleaned.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pal Cozumel
Hotel Pal Cozumel Cozumel
Hotel Pal Cozumel Aparthotel
Hotel Pal Cozumel Aparthotel Cozumel

Frequently asked questions

What is the cancellation policy at Hotel Pal Cozumel?

Hotel Pal Cozumel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Pal Cozumel?

Yep, Hotel Pal Cozumel is a short 5-minute walk from Punta Morena. Fun beach activities include scuba diving.

Does Hotel Pal Cozumel have a pool?

Hotel Pal Cozumel has an outdoor pool.

What makes Hotel Pal Cozumel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Pal Cozumel.

Is Hotel Pal Cozumel family-friendly?

You bet! With amenities such as babysitting services, a picnic area and an outdoor pool, it's no surprise that Hotel Pal Cozumel is a hit with families.

Does Hotel Pal Cozumel serve breakfast?

You bet, free continental breakfast is served daily from 7:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Pal Cozumel?

No, Hotel Pal Cozumel does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Pal Cozumel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Pal Cozumel?

No, pets and service animals are not allowed.

Hotel Pal Cozumel Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worse hotel experiences I have had. Room was not clean. There were stains in the linen and towels. The walls and furniture were old and worn down. Staff was rude and not helpful. They insulted me and refused to accommodate our requests. I refused to stay in a place where I can’t trust its higiene during a pandemic, and left. They refused to return my money and I had to pay for two hotels.
Stayed 3 nights in Jan 2021

10/10 Excellent

James

Liked: Cleanliness, room comfort
Nice staff, loved the rooftop view.
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No hot water!

Although the price is dirt cheap the place felt rundown. Before it being a hotel it was an apartment complex. No running hot water, the breakfast was less than being continental, the bath towels were stained with (you couldn’t tell). Beds were not comfortable. Location was alright but your view was not anything spectacular, you were staring at a water tower.
Stayed 4 nights in May 2019

8/10 Good

Arlette

Liked: Cleanliness, staff & service

Place is ok

A little bit expensive for the confort you can get. Big room but very poor distribution. Nice terrace, but i found the walls are really low, for what I reccomend to be extra vigilant if you have kids The hotel offers a selection of bread with butter/jam/nutella and coffee in the morning (nice detail) It doesn’t have space in the bathroom to put your stuff. No vanity in the bathroom. Beds and pillows are just ok It doesn’t have elevators, so if you have any walking problem is not a place for you. Very close to tge ferry. Near the central market where you can eat at a very reasonable price
Stayed 2 nights in Mar 2019

2/10 Terrible

MICHAEL

Awful! Awful! Awful!

Awful experience! The place was old and very dirty. The rooms were extremely loud and dark and felt unsafe. After 10 mins here I immediately checked out and cancelled my reservation. They refused to return my fee. The next morning I woke up to an unauthorized charge of $100. I wouldn’t suggest anyone stay here.
Stayed 1 night in Sep 2018

2/10 Terrible

Jake, Texas

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

Genoveva

Liked: Cleanliness, room comfort

Ampliamente recomendable

Un lugar tranquilo y bien ubicado, con desayuno rico y buen trato de los empleados.
Stayed 1 night in Mar 2021

8/10 Good

Mathias

Liked: Room comfort

Small hotel, walking distance

For the Price, it was okay.
Stayed 1 night in Jan 2021

10/10 Excellent

Minerva Marlen

Liked: Cleanliness, room comfort

Agradable para descansar

Mi experiencia fue agradable pudimos descansar
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Hotel

La verdad me gusto el Hotel Me atendieron Bien La alberca estaba Limpia Las habitaciones Limpias Lo recomiendo
Stayed 1 night in Jan 2020

6/10 Okay

Lívia

Liked: Room comfort
Disliked: Cleanliness

Somente para dormir

- piscina suja - quarto sujo - café da manhã mega fraco ( torrada, café e suco) - quarto igual o da foto - recepção com serviço regular.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
La atención, el wifi, la programación de tv y la terraza son excelentes.
Stayed 1 night in Dec 2018

4/10 Poor

Juan, Cuernavaca morelos

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Los empleados muy serios, me dejaron encargado a mi llegada con otra persona de otro local. Un relajo poder ver las noticias por el sistema de tv que tienen Lipio, aire acondicilonado es de ventana no mini split. El desayuno solo es cafe, 1 pan y jugo no natural
Stayed 2 nights in Nov 2018

4/10 Poor

MARIO CESAR

Liked: Cleanliness
Disliked: Property conditions & facilities

Muchas cosas que mejorar

El supuesto bar, aun no esta abierto, despues de las 6 no hay nadie en recepcion, la tv es smart, y al internet ser pesimo, nunca funciono y como no hay quien te ayude despues de las 6, no hay nada que hacer en el lugar
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Lugar bien

Lugar bien, pero se me hizo pague más de lo que cuesta
Stayed 1 night in Aug 2018

6/10 Okay

EDGAR, PLAYA DEL CARMEN

Disliked: Staff & service

OCEANMAN PLACE

SOLO ESTUVE 7 HRS Y NO TUVE TIEMPO DE CONOCER LA TERRAZA, FALTA ESTACIONAMIENTO, ELEVADOR, Y UN POCO DE ILUMINACION, RECEPCION 24 HRS ASI COMO ALCUALIZAR LOS AIRES ACONDICIONADOS POR MINISPLITS QUE SON MENOS RUIDOSOS. PERO EN GENERAL BIEN EL LUGARCILLO
Stayed 1 night in Aug 2018

10/10 Excellent

jareth, Cozumel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente ubicación para todo

La atención es exelente y la vista es excelente la piscina es excelente para lo niños pequeños
Stayed 1 night in Jul 2018