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Hotel Casa Colonial Cozumel

3.0 star property

Photo gallery for Hotel Casa Colonial Cozumel

Lobby
Free daily on-the-go breakfast
Front of property
Lobby sitting area
Suite, 2 Double Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
The current price is NZ$140
includes taxes & fees
10 July - 11 July

Explore the area

View map
5a. Ave Sur No. 9, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪1 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Studio

Studio

Studio

9.0 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

8.8 out of 10
Excellent
(14 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

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About the area

Cozumel

Hotel Casa Colonial Cozumel puts you in the centre of Cozumel, 2.9 km (1.8 mi) from Stingray Beach and 9 km (5.6 mi) from Chankanaab National Park. Highlights at this hotel include in-room free WiFi and plasma TVs. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, babysitting services and dry cleaning/laundry services. Each morning free on-the-go breakfast is offered between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute drive of this 3-property class Colonia Centro hotel include Mr. Sancho's Beach Club and Chankanaab Beach Adventure Park.

What's nearby

  • Central Plaza - 1 min walk - 0.1 km
  • Museo de la Isla de Cozumel - 2 min walk - 0.2 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Plaza Punta Langosta - 8 min walk - 0.7 km
  • Cozumel Museum - 8 min walk - 0.7 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive

Restaurants

  • ‪Viva México - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cervecería Punta Sur - ‬2 min walk
  • ‪La Mission - ‬1 min walk
  • ‪La Choza - ‬2 min walk

About this property

Hotel Casa Colonial Cozumel

Free breakfast is served daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Casa Colonial Cozumel.

This 3-star Cozumel hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hotel Casa Colonial Cozumel offers 28 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and an iron/ironing board. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Cozumel hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 11:30 AM

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 306 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 306 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 001-007-005224/2025

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Colonial Suites
Suites Colonial
Suites Colonial Cozumel
Suites Colonial Hotel
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Suites Colonial Hotel
Suites Colonial Cozumel
Suites Colonial Hotel Cozumel

Frequently asked questions

What is the cancellation policy at Hotel Casa Colonial Cozumel?

Hotel Casa Colonial Cozumel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Colonial Cozumel?

As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Colonial Cozumel on 10 Jul 2026 start from NZ$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Casa Colonial Cozumel?

The closest beach to Hotel Casa Colonial Cozumel is Playa del Carmen Main Beach (18.1 km).

Is Hotel Casa Colonial Cozumel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hotel Casa Colonial Cozumel is a hit with families.

Does Hotel Casa Colonial Cozumel serve breakfast?

Yep, free on-the-go brekkie is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Casa Colonial Cozumel?

No, Hotel Casa Colonial Cozumel does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Casa Colonial Cozumel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Colonial Cozumel?

Dogs are welcome at Hotel Casa Colonial Cozumel, with food and water bowls on offer.

Hotel Casa Colonial Cozumel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 262 out of 517 reviews
Rating 8 - Good. 187 out of 517 reviews
Rating 6 - Okay. 44 out of 517 reviews
Rating 4 - Poor. 12 out of 517 reviews
Rating 2 - Terrible. 12 out of 517 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for relaxing and exploring Cozumel
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Clean and comfortable
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, property conditions & facilities
Excellent, every time!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in the centre of the town, so everything is accesible
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
We were very well greeted. The staff made the check in easy and also provided helpful information regarding the area and places to go. The rooms are large and clean and the beds very comfortable. The breakfast is simple and the staff very kind. Location is perfect close to the main street with great restaurants and 5 minute walk to the ferry.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Melyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dennis

The staff was very pleasant, especially the morning food servers.
Stayed 7 nights in May 2025
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was really nice.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place right in the Plaza. Nice staff and great patio breakfast. Very close to shopping and dining.
Stayed 7 nights in Dec 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic place to stay. Very well located and friendly staff.
Verified

10/10 Excellent

MARIA

Great area! Walking distance to everything.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book this property, you won’t regret it. You are
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will def go back, amazing bang for your buck, withing a short 4 min aalk to the main ferry terminal, wirh restaurants and marketa and anything you need cllae by
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Pradeep

The amenities could be better
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Enjoyed the suite.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was the worst. Could not stream at all and FaceTime was sporadic. Never staying here again. The staff did there best and provided a repeater but underlying internet connection was worse than my cellular.
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located really close by the ferry, convenient location to many places
Stayed 1 night in Oct 2023
Verified

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, good value

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Heath

Liked: Staff & service, property conditions & facilities
It's very convenient downtown the staff was always courteous and friendly I will definitely stay there again
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Randy

Great hotel. Value, comfort and overall experience was excellent
Stayed 1 night in Nov 2023
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice and helpful staff. Breakfast was really nice. Rooms need an upgrade and WiFi was in and out but overall a very good stay.
Stayed 3 nights in Jul 2024