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Gem Riverside Hotel Hoi An

4.0 star property

Photo gallery for Gem Riverside Hotel Hoi An

Daily full breakfast for a fee
Creator video
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$82
includes taxes & fees
30 June - 1 July

Explore the area

View map
14 Luong Nhu Bich Street, Hoi An, Old City, Da Nang
  • Place, Central Market Hội An
    ‪7 min walk‬
  • Place, Hoi An Cloth Market
    ‪8 min walk‬
  • Place, Chua Cau
    ‪13 min walk‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪50 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Balcony King or Twin bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Balcony King or Twin bed

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

8.0 out of 10
Very good
(1 review)
  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, Connecting Rooms

Junior Suite, Connecting Rooms

Junior Suite, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Connecting Rooms

Deluxe Room, Connecting Rooms

Deluxe Room, Connecting Rooms

  • River view
  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Ground Floor

Family Room, Ground Floor

Family Room, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Large Single Beds
  • Free Wi-Fi

About the area

Hoi An

A family-friendly stay in the heart of Hoi An awaits you at Gem Riverside Hotel Hoi An. Within just a 10-minute stroll, you'll find Hoi An Cloth Market and Central Market Hội An. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Ruby Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the pool loungers along with access to ecotours and scooter/moped rentals. Other amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Full breakfast is available daily between 6:30 AM and 10:00 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Hoi An hotel include Tan Ky House and Chua Cau.

What's nearby

  • Central Market Hội An - 7 min walk - 0.6 km
  • Hoi An Cloth Market - 8 min walk - 0.7 km
  • Tan Ky House - 12 min walk - 1.0 km
  • Hoi An Night Market - 13 min walk - 1.2 km
  • Chua Cau - 13 min walk - 1.2 km

Getting around

  • Ga Thanh Khe Station - 31 min drive
  • Da Nang (DAD-Da Nang Intl.) - 57 min drive

Restaurants

  • ‪The Noodle House - ‬9 min walk
  • ‪Home Taste - ‬12 min walk
  • ‪Hoi An Hai San - ‬12 min walk
  • ‪Blue Dragon Restaurant - ‬11 min walk
  • ‪Market Terrace - ‬8 min walk

About this property

Gem Riverside Hotel Hoi An

Gem Riverside Hotel Hoi An offers its guests an outdoor pool and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Gem Riverside Hotel Hoi An. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hoi An hotel.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Gem Riverside Hotel Hoi An offers 59 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and portable fans. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Hoi An Historic Hotel
Hoi An City Centre
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,005 reviews
The price is NZ$85
includes taxes & fees
23 June - 24 June
Hoi An Historic Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 200,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ruby Restaurant

Things to do

  • Books
  • Ecotours
  • Free bicycle rentals
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Restaurant
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gem Riverside Hotel Hoi An

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately VND 200000 for adults and from VND 200000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 205207203

We should mention

  • Pool access available from 6:00 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An

Frequently asked questions

What is the cancellation policy at Gem Riverside Hotel Hoi An?

Gem Riverside Hotel Hoi An offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gem Riverside Hotel Hoi An?

As of 6 Jun 2026, prices found for a 1-night stay for 2 adults at Gem Riverside Hotel Hoi An on 30 Jun 2026 start from NZ$82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gem Riverside Hotel Hoi An?

Yep, Gem Riverside Hotel Hoi An has a free self car park. Onsite parking is limited.

Are there any beaches close to Gem Riverside Hotel Hoi An?

The closest beach to Gem Riverside Hotel Hoi An is My Khe Beach (23.4 km).

Is there a spa on site at Gem Riverside Hotel Hoi An?

There's no onsite spa, but this property does offer services like massages.

Does Gem Riverside Hotel Hoi An have a pool?

Gem Riverside Hotel Hoi An has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 9:30 PM.

Is Gem Riverside Hotel Hoi An family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise that Gem Riverside Hotel Hoi An is a hit with families.

Does Gem Riverside Hotel Hoi An serve breakfast?

You bet, full breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Gem Riverside Hotel Hoi An?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Gem Riverside Hotel Hoi An?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone? The dining venue is closed on Monday, Thursday, Friday, Saturday and Sunday.

What time are check-in & check-out at Gem Riverside Hotel Hoi An?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Gem Riverside Hotel Hoi An?

No, pets and service animals are not allowed.

Gem Riverside Hotel Hoi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 376 out of 509 reviews
Rating 8 - Good. 105 out of 509 reviews
Rating 6 - Okay. 19 out of 509 reviews
Rating 4 - Poor. 4 out of 509 reviews
Rating 2 - Terrible. 5 out of 509 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rogette

Liked: Cleanliness, staff & service, amenities
Room was spacious, balcony, very clean, beautiful view of the pool. Reception was friendly and helpful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property great staff nice people very friendly and helpful
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were just amazing and helpful. Great location, it’s calm, but close to Hoi An bridge. Great stay
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and room is spacious . Breakfast buffet is okay, simple.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with friendly and helpful staff who made you feel at home. Due to flooding, it was a bit of a challenge to get in/out of the hotel at times but the staff were ready with options to help and ensure guests safety. Thank you for a lovely stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff Helped arrange a great tour for me
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Gwyneth

Liked: Cleanliness, amenities, property conditions & facilities
The staffs were all kind and helpful! Ask them something and they're always ready to help and suggest the best place to go. They really made the place worth coming back in the future. Hotel itself is located in a convenient location as it's close to ancient town. And definitely so flexible! Was so glad we could leave our luggage behind to grab dinner, even tho we already check out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thang

Liked: Amenities
Very friendly staff!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Nathalya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 had a great 4 night stay at Gem Riverside Hotel. The rooms are spacious and the pool is a really good size. The hotel is a short walk from the centre of Hoi An and has free bikes available as well for exploring the local area. Ruby and the other staff were friendly and helpful and made our stay very pleasant.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, free breakfast, staff was amazing and kind highly recommended
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property with friendly helpfull staff and within easy walking distance to markets and Old Town of Hoi An
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was so incredibly supportive and helpful during our 3 night stay. The room was large and comfortable and the area felt very quiet and safe. You can see the area around the hotel is still recovering from the flooding but that didn’t affect our experience at all. We are the epitome of showing up without plans so meeting Ruby at the front desk was delightful! She helped up book day trips, shows, dinners and massages! We loved every minute at the Gem and would definitely stay there again!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with clean rooms and surroundings. Ruby and Hung will ensure you have a pleasant stay.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

WAI PENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is very friendly and helpfully.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Nice rooms and breakfast buffet.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and good location

Brilliant place to stay. The staff were great and were great with recommending tours and booked them for us. The Hotel was about a 10 minute walk into town. Highly recommend this Hotel.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! We loved the pool area!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing loved every minute the staff were so helpful!!
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Ryan

Liked: Staff & service, amenities, property conditions & facilities
Our family of four stayed at the Gem Riverside Hotel for 5 nights. We were very satisfied with our stay. The staff is excellent and the property was fantastic. If ever in the area, we'd definitely stay here again.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and comfortable hotel with amazing staff, especially Ruby. Ruby is so helpful she is the main reason you will want revisit this hotel.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The staff were so friendly and helpful
Stayed 3 nights in Mar 2024