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4.9 out of 5

"The treetop bar was great.very relaxing and quite loved it " More

By a verified traveller on Thu 05 Dec 2019

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Hotel Description

A luxury stay in Denpasar awaits you at Maya Sanur Resort & Spa. You'll be 0.3 km (0.2 mi) from Sanur Beach and 3.2 km (2 mi) from Matahari Terbit Beach. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering can include massages, body scrubs, and mani/pedis. The restaurant, Kuu Japanese Restaurant, serves Japanese cuisine and is open for lunch and dinner. Tree Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the onsite free kids' club, gym, and kids' swimming pool. 3 meeting rooms and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Places within a 30-minute drive of this 5-star Denpasar hotel include Eat Street and Jimbaran Beach.

Wonderful Garden View - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$279* Per night/room 4 Apr. - 5 Apr.

Impressive Lagoon Pool Suite - 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Impressive Nest Suite - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Impressive Lagoon Pool Suite - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Impressive Nest Suite - 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Heavenly Pool Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Maya Sanur Resort & Spa ratings based on 14 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Maya Sanur Resort & Spa

Everyone (13) Couples (1)
5 out of 5
Loved our stay

Posted by on 24 Jan. 2024

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Comment from Hotel Management

28 Jan. 2024 by Eddo

Dear Shannon,We're thrilled to hear that you loved your stay with us! Thank you for choosing our resort, and we hope to welcome you back again soon for another wonderful experience! Best regards,I Putu Edda ArthawanResort Manager

5 out of 5

Posted by on 13 Jul. 2022

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5 out of 5
The treetop bar was great.very relaxing and quite loved it

Posted by on 5 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Eddo

Dear Traveler, Thank you for taking the time to have given the highest rating for Maya Sanur Resort and Spa and nice comment for Tree Bar. We are looking forward to welcoming you in a not too distant future. Best regards, I Putu Eddo Arthawan Resort Manager

4 out of 5

Posted by on 24 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by Eddo

Dear Traveler, Thank you for taking the time to have given a very good rating for Maya Sanur Resort and Spa. We are looking forward to welcoming you back in a not too distant future. Best regards, I Putu Eddo Arthawan Resort Manager

5 out of 5

Posted by on 21 Oct. 2018

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Comment from Hotel Management

26 Oct. 2018 by Maria

Dear Anonymous, We are very glad that you enjoyed your stay with us. Your review and high rating are appreciated and we hope to be able provide our hospitality again in the near future. Thank you, Best regards, Maria Febronia

5 out of 5
Great service especially from the spa staff unfortunately the only thing negative was the bad smell from our room very damp & musty. Otherwise everything was great.

Posted by on 23 Jul. 2018

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Comment from Hotel Management

1 Aug. 2018 by Maria

Dear Anonymous, I am very glad that you enjoyed your stay at Maya Sanur Resort & Spa. Your review and high rating are appreciated and we hope to be able provide our hospitality again in the near future. Thank you, Best Regards Maria

4 out of 5
Lovely experience. Felt comfortable and pampered.views amazing.

Posted by on 9 Mar. 2018

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5 out of 5

Beautiful hotel on the beach

Had a great stay here. Magnificent hotel. Well located

Posted by , from Australia on 26 Sep. 2017

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5 out of 5

Just lovely.

Pros: Everything, good location too.
Cons: Nothing.
Location: Right in the centre of everything with heaps of shops etc.
Very nice place with very helpful staff, excellent breakfast

Posted by , from Toowoomba on 24 Aug. 2017

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5 out of 5

Great location

Pros: All the staff had a smile on their face and always said hello.
Location: Harry's just up the road if you want extra supplies.Plenty of restaurants within easy walking distance of hotel.Da
Located right on the the beach,great for walks or a swim.lots of restaurants with in walking distance of hotel.

Posted by , from Gold Coast on 11 May 2017

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About the Maya Sanur Resort & Spa - CHSE Certified

Location Jl. Danau Tamblingan No. 89M Batujimbar, Denpasar, Bali 80228

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Maya Sanur Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business center and 3 meeting rooms. Spa services, a library, and a terrace are also featured at the luxury Maya Sanur Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Denpasar hotel.

  • 103 guestrooms or units
  • 4 levels
  • 3 buildings
  • 2 dining venues
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Maya Sanur Resort & Spa offers 103 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Tree Bar - This bar serves light fare only.

Kuu Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Maya Sari - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

Maya Sanur Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 985000 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Maya Sanur Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 340000 for adults and IDR 170000 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 985000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maya Sanur Resort
  • Maya Sanur
  • Maya Sanur Resort & Spa Bali

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.