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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property
Hotel with free breakfast, a quick walk to Jordan Creek Town Center

Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Exterior
Minibar, desk, laptop workspace, blackout curtains
Reception
Exterior
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is NZ$187
includes taxes & fees
7 July - 8 July

Explore the area

Map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • West Glen Town Center
    ‪8 min walk‬
  • Jordan Creek Town Center
    ‪10 min walk‬
  • Drake University
    ‪14 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for King, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

King, Refrigerator & Microwave

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for King, Studio, Accessible

Minibar, desk, laptop workspace, blackout curtains

King, Studio, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Studio, Kitchenette

Minibar, desk, laptop workspace, blackout curtains

King, Studio, Kitchenette

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Minibar, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Accessible

Minibar, desk, laptop workspace, blackout curtains

King, Accessible

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

King, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

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About the area

West Des Moines

At Hampton Inn & Suites West Des Moines/SW Mall Area, you'll be 0.7 km (0.5 mi) from Jordan Creek Town Center and 14.6 km (9.1 mi) from Des Moines Art Center. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .Enjoy the 24-hour gym and Hot tub. Business travelers can take advantage of a meeting room, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free continental breakfast is available daily between 6:00 AM and 10:00 AM. .Sights within a 15-minute drive of this West Des Moines hotel include Drake University and Wells Fargo Arena.

What's nearby

  • West Glen Town Center - 8 min walk - 0.7 km
  • Jordan Creek Town Center - 10 min walk - 0.8 km
  • The MidAmerican Energy Company RecPlex - 3 min drive - 2.4 km
  • Drake University - 14 min drive - 17.3 km
  • Wells Fargo Arena - 16 min drive - 20.4 km

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Casey's - ‬6 min walk
  • ‪The Cheesecake Factory - ‬3 min drive

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hotel with free breakfast, a quick walk to Jordan Creek Town Center
Hampton Inn & Suites West Des Moines/SW Mall Area offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Hampton Inn & Suites West Des Moines/SW Mall Area also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

  • 102 guestrooms or units
  • 5 levels
  • 54 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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4.6 out of 5, Wonderful, 1,002 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Family friendly

  • Children's games
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites West Des Moines/SW Mall Area?

Hampton Inn & Suites West Des Moines/SW Mall Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites West Des Moines/SW Mall Area?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites West Des Moines/SW Mall Area on 7 Jul 2025 start from NZ$187.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites West Des Moines/SW Mall Area?

Yep, Hampton Inn & Suites West Des Moines/SW Mall Area has a free self car park.

Does Hampton Inn & Suites West Des Moines/SW Mall Area have a pool?

Hampton Inn & Suites West Des Moines/SW Mall Area has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is Hampton Inn & Suites West Des Moines/SW Mall Area family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites West Des Moines/SW Mall Area is a hit with families.

Does Hampton Inn & Suites West Des Moines/SW Mall Area serve breakfast?

Yeah, free buffet breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hampton Inn & Suites West Des Moines/SW Mall Area?

No, Hampton Inn & Suites West Des Moines/SW Mall Area does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites West Des Moines/SW Mall Area?

Check-in begins at 3:00 PM. Check-out time is noon.

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 873 reviews
Rating 8 - Good. 208 out of 873 reviews
Rating 6 - Okay. 62 out of 873 reviews
Rating 4 - Poor. 26 out of 873 reviews
Rating 2 - Terrible. 19 out of 873 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Amalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, nice condition, nice pool and hot tub, pet friendly
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent all around

Lovely hotel with beautiful rooms. Beds and pillows just the right firmness. Excellent service. Delicious breakfast. I will definitely stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Lyn

Stayed 1 night in Mar 2025

10/10 Excellent

Lynda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Sherri

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

2/10 Terrible

Mary

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Outside by building needs picked up but hard time of year to keep clean
Stayed 1 night in Mar 2025

4/10 Poor

Lorena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk clerk asked for my ID, handed me the keys and said to enjoy my stay. That’s it. I’m a Silver Hilton Honors member and apparently Expedia doesn’t transfer over that information so we didn’t get welcomed or free water or anything. No info on breakfast or coffee. I could have asked; but what kind of welcome is that?! We ended up leaving after two hours due to the storm and there was no one at the desk when we left so I deposited the keys in the container.
Stayed 1 night in Mar 2025

8/10 Good

Edward

Stayed 2 nights in Feb 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again!

Overall, enjoyable stay at the Hampton Inn & Suites. Yuliza at the front desk was amazing as she worked with our two rooms to get them close to each other and all worked out well. However, a front desk staff member in the afternoon wasn't as accommodating, didn't get his name, but was very difficult to work with.
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overall, I still give 9

The south outside has a lot of trash here and there on the ground. Some of it probably is not from yall's hotel could be from the other hotel also
Stayed 2 nights in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, wouldn't stay again no problem
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk staff. Very comfortable beds. Great location
Stayed 1 night in Feb 2025

8/10 Good

Dustin

Stayed 1 night in Feb 2025

4/10 Poor

Robyn

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Bethanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hot tub was HOT but the jets did not work or the bubbles. The parking was convenient however the lot was not plowed and was difficult to see the lines and areas to park along the side of the building. Everything else was perfect!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean and comfortable room. Comfortable bed and bedding, nice breakfast and Applebee's in the parking lot. Perfect for a short stay
Stayed 1 night in Feb 2025

10/10 Excellent

fanchon, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth money

Stayed 3 nights in Dec 2024

10/10 Excellent

valerie

Stayed 1 night in Dec 2024

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place. They seem to have thought of everything when planning the room. Plenty of outlets, seating and bathroom is laid out nicely.
Stayed 2 nights in Jan 2025