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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

2.5 star property
Hotel with free breakfast, a short walk to Jordan Creek Town Center

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Exterior
Property amenity
1 bedroom, in-room safe, desk, blackout curtains
Lobby
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NZ$206
includes taxes & fees
29 June - 30 June

Explore the area

Map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min walk‬
  • West Glen Town Center
    ‪4 min drive‬
  • Living History Farms
    ‪7 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Flat-screen TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Flat-screen TV

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the area

West Des Moines

At Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG you'll be within just a 10-minute stroll of Jordan Creek Town Center and Bridgewood Plaza. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute drive of this West Des Moines hotel include Drake University and Wells Fargo Arena.

What's nearby

  • Jordan Creek Town Center - 3 min walk - 0.3 km
  • West Glen Town Center - 4 min drive - 3.5 km
  • Mercy Medical Center West Lakes - 4 min drive - 5.2 km
  • The MidAmerican Energy Company RecPlex - 4 min drive - 4.5 km
  • Living History Farms - 7 min drive - 7.9 km

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Culver's - ‬3 min drive

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Hotel with free breakfast, a short walk to Jordan Creek Town Center
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG also features coffee/tea in common area, laundry facilities, and a lift. Free self parking is available.

This West Des Moines hotel is smoke free.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers 99 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG on 29 Jun 2025 start from NZ$206.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Yep, Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG has a free self car park.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have a pool?

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG has an indoor pool.

Is Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG is a hit with families.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG serve breakfast?

Yep, free buffet brekkie is available daily.

Is there a free airport shuttle available at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

No, Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 909 reviews
Rating 8 - Good. 196 out of 909 reviews
Rating 6 - Okay. 39 out of 909 reviews
Rating 4 - Poor. 17 out of 909 reviews
Rating 2 - Terrible. 16 out of 909 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Clean, great service and great location. Only pari negative was the breakfast was a little disappointing.
Stayed 1 night in Mar 2025

2/10 Terrible

Shelley

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room we were given, had people already in bed 😡 The second room had smelly food in it. A sincere apology was REALLY necessary at this point. The pool was really cold. We have stayed here many times and it has been great. Would not recommend.
Stayed 1 night in Mar 2025

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
I was not impressed with the breakfast provided.
Stayed 1 night in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the mall was across the street
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Andy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, great breakfast options, staff was very friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like home away from home
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Stayed 1 night in Feb 2025

8/10 Good

Tim, Park City

Stayed 1 night in Feb 2025

8/10 Good

Angilene, Cedar Falls

Stayed 1 night in Mar 2025

6/10 Okay

Angela

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I needed to iron my clothing for a meeting and had no iron in the room. Approached staff and was told they were booked and had no iron available. There were two very large stains in the carpet by the desk.
Stayed 1 night in Feb 2025

8/10 Good

Louette

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jesus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Allison

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean, spacious, well-located, and affordable.
Stayed 1 night in Feb 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was great- clean and comfortable. Front desk person was not good. We reported a very icey entrance to her and she rolled her eyes and said she'd leave it for the next person on duty.
Stayed 1 night in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hubby and I really enjoyed our stay. The staff was friendly and helpful and the hotel was very clean. There is a lot of shopping and entertainment around the hotel, which made it very convenient when we wanted to eat. We were able to just walk to a yummy pizza place near by. We will definitely stay here again if we are ever in Des Moines!!
Stayed 1 night in Jan 2025

10/10 Excellent

Lexie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Good breakfast. Close to everything in Jordan Creek area including lots of shopping and food!
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a 1 night stay but we will return!

Great stay! Clean & Comfortable! Lots of eating establishments nearby!
Stayed 1 night in Jan 2025