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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

A Holiday Inn Express & Suites hotel with a modern facade, stone exterior, and illuminated signage.
A buffet with various food items, including omelets and other dishes, displayed in metal serving trays.
A swimming pool with clear blue water, surrounded by lounge chairs and a wooden cabinet.
A lobby with a brown sofa, grey armchairs, a small round table, and a vending machine.
A hotel lobby with green armchairs, a sofa, a small table, and framed artwork on the walls.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$189
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Place, Jordan Creek Town Center
    ‪3 min walk‬
  • Place, Bridgewood Plaza
    ‪5 min walk‬
  • Place, Topgolf
    ‪12 min walk‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

A hotel room with a desk, two beds, a TV, a window, and a lamp.

Standard Room, 2 Queen Beds, Accessible (Communication)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with a desk, two beds, a TV, a window, and a lamp.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

A hotel room with a bed, a desk, a chair, a TV, and a window.

Suite, Multiple Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A modern office desk with a chair, a framed abstract painting, and a window with blinds.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

A modern office desk with a chair, a framed abstract painting, and a window with blinds.

Standard Room, 1 King Bed, Accessible (Communication)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, a window, and a flat-screen TV.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with blinds.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a television, and a window with blinds.

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

A hotel room with a bed, a desk, a chair, a sofa, a window, and a flat-screen TV.

Suite, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a wooden desk, a flat-screen TV, a framed picture, and a window.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A modern office desk with a chair, a framed abstract painting, and a window with blinds.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

A hotel room with a bed, a desk, a chair, a TV, and a window.

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

A hotel room with a bed, a desk, a chair, a TV, and a window.

Suite, 2 Queen Beds, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a bed, a desk, a chair, a sofa, a window, and a flat-screen TV.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Hyatt Place West Des Moines Jordan Creek

West Des Moines
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.2 out of 10, Wonderful, 1,000 reviews
The price is NZ$179
includes taxes & fees
8 Nov - 9 Nov
Hyatt Place West Des Moines Jordan Creek

About the area

West Des Moines

At Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG you'll be within just a 10-minute stroll of Jordan Creek Town Center and Bridgewood Plaza. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Attractions within a 15-minute drive of this West Des Moines hotel include Drake University and Casey's Center.

What's nearby

  • Jordan Creek Town Center - 3 min walk - 0.3 km
  • Bridgewood Plaza - 5 min walk - 0.4 km
  • Topgolf - 12 min walk - 1.1 km
  • Cinemark Century Jordan Creek 20 - 14 min walk - 1.2 km
  • Whisper Point Park - 3 min drive - 2.5 km

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Charleys Cheesesteaks - ‬11 min walk
  • ‪Great Wok - ‬15 min walk

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG also features coffee/tea in common area, laundry facilities, and a lift. Free self parking is available.

This West Des Moines hotel is smoke free.

  • 99 guestrooms or units
  • 4 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers 99 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
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  • Parking included
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The price is NZ$183
includes taxes & fees
5 Nov - 6 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG on 1 Nov 2026 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Yep, Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG has a free self car park.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG have a pool?

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG has an indoor pool.

Is Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG is a hit with families.

Does Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG serve breakfast?

Yep, free buffet brekkie is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

No, Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 55 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, would recommend.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great close place to stay in DSM.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and the complimentary breakfast was good. Lots of shopping and restaurants close by.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful front desk staff!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The beds were very comfortable, the room was clean and well maintained, and the air conditioning worked perfectly. The hot breakfast had a great variety of options, making it easy to find something everyone in our family enjoyed. We would definitely stay here again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facility and would stay again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and the beds were super comfortable. Breakfast was great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Had to find someone to check in. Lobby was crazy with a party and baseball team(s). Kids running in the hall late at night. The facility is nice and great location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a very nice clean room. Would highly recommend this hotel!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!! Although some of the things were not working, like the pancake machine but overall the experience was amazing!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Excellent breakfast, friendly and helpful staff, room 322 had problems with lights, took long time to get room due to cleaning issues
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the beds were very comfortable and the staff was helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cssual breakfast to start the day. Location perfect to where we needed to be. Front desk staff and breakfast staff very friendly. Free parking. Clean fresh rooms and comfy beds and pillows.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Plenty of parking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I drop off and pick up my daughter from Drake. Great customer service.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Missed not having a coffee pot in my room
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was up to my expectations.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Bed was comfortable and pillows were good. Breakfast was OK. Location was great. We were there for our grandson’s baseball tournament and we were able to get around pretty well.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was sparkling clean as the rest of the hotel was. The hot offerings and coffee at breakfast was fabulous. Close to all the shopping, restaurants and highways! Great place, highly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
I definitely stay there again.
Stayed 1 night in Nov 2025