Aiko District accommodation from NZ$89

It is convenient and very close to the subway station. Ideal to stay before cruise and reasonable price. I enjoy the 416 ramen shop, simple but delicious.

This experience was excellent. We wish we had more time at the property! The staff was very kind and helpful. The language differences were not a problem either. The room was cute and the onsens were very well maintained. The dinner buffet was amazing!!!! Way better than what we were expecting. We definitely want to come back! Highly recommend. From the bus stop it is a walk up hill. This was a bit confusing. But once we figured out you could connect through the Hakone Kowakien Yunessun 箱根小涌園ユネッサン it made it much easier getting to the bus stops on the Hakone pass lines. There is also a bus stop for at the hotel on a different bus line. And free hotel shuttle buses to some places.

This hotel is in a very convenient location. Despite being close to the railway tracks, it was surprisingly quiet, and the bed was comfortable. The bathroom and separate toilet were very clean, and I enjoyed taking a bath every night after a long day of sightseeing. The only major issue was a scheduled five-hour power outage in the building. We were not informed of this at the time of booking. Only after our reservation had been confirmed did we receive a notification from the hotel explaining that the information had been available on its Japanese website. However, the website was inaccessible due to security updates, and the hotel claimed that it had been unable to share this information through overseas booking platforms. The hotel offered free cancellation, but by that point, it was too close to our travel dates to find another hotel within a reasonable price range. No alternative compensation was offered. I was disappointed with how the hotel handled this inconvenience, and their response fell below my expectations. That said, aside from this issue, our stay was comfortable, and the hotel was a great choice for our family of three, including our four-year-old child.