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Embassy Suites by Hilton Detroit Troy Auburn Hills

3.5 star property
Suburban hotel with free breakfast and free local area shuttle

Photo gallery for Embassy Suites by Hilton Detroit Troy Auburn Hills

Bar (on property)
Terrace/patio
Non-Smoking
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Room service
  • Gym
The current price is NZ$254
includes taxes & fees
27 July - 28 July

Explore the area

Map
850 Tower Dr, Troy, MI, 48098
  • Troy Historic Village
    ‪3 min drive‬
  • Somerset Collection
    ‪6 min drive‬
  • Oakland University
    ‪8 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪49 min drive‬

Room options

View all photos for Suite, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard King Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard King Room

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Doubles

Pillow-top beds, in-room safe, desk, laptop workspace

Standard 2 Doubles

7.4 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Non-Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, One King Bed, Non-Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One king executive

Pillow-top beds, in-room safe, desk, laptop workspace

One king executive

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, One King Bed, Non-Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, One King Bed, Non-Smoking

8.8 out of 10
Excellent
(31 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

55-inch LCD TV with digital channels, TV, iPod dock

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive, Two Double Beds, Non-Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Executive, Two Double Beds, Non-Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Troy

Embassy Suites by Hilton Detroit Troy Auburn Hills puts you in the centre of Troy, 3.4 km (2.1 mi) from Troy Historic Village and 5.9 km (3.7 mi) from Somerset Collection. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Riparian Grille, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 10000 square feet (929 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 3.5-property class Troy hotel include Oakland University and Red Oaks Waterpark.

What's nearby

  • Troy Historic Village - 3 min drive - 4.0 km
  • Somerset Collection - 6 min drive - 6.8 km
  • Oakland University - 8 min drive - 9.9 km
  • Great Lakes Crossing Outlets - 14 min drive - 23.1 km
  • Detroit Zoo - 15 min drive - 24.1 km

Getting around

  • Pontiac Station - 13 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 43 min drive

Restaurants

  • ‪Panera Bread - ‬11 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Red Robin - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Kerby's Koney Island - ‬8 min walk

About this property

Embassy Suites by Hilton Detroit Troy Auburn Hills

Suburban hotel with free breakfast and free local area shuttle
Embassy Suites by Hilton Detroit Troy Auburn Hills offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Detroit Troy Auburn Hills. A free area shuttle within 5 miles is available. Parking is available for a fee.

  • 251 guestrooms or units
  • 8 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Ski lift tickets
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Detroit Troy Auburn Hills offers 251 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and an iron/ironing board. Housekeeping is provided on request.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French

Similar properties

Reception

Hilton Garden Inn Detroit Troy

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 885 reviews
The price is NZ$256
includes taxes & fees
23 July - 24 July
Hilton Garden Inn Detroit Troy

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Parking on site (USD 10 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Riparian Grille

Things to do

  • Gym
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in fee: USD 50 for check-in between 1:00 PM and 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 29 June 2025 to 11 July 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 1:00 PM and 4:00 PM
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Detroit-Troy/Auburn
Embassy Suites Detroit-Troy/Auburn Hills
Embassy Suites Detroit-Troy/Auburn Hotel
Embassy Suites Detroit-Troy/Auburn Hotel Hills
Embassy Suites Hilton Detroit Troy Auburn Hills
Embassy Suites Hilton Detroit Troy Auburn Hills Hotel
Embassy Suites Hilton Detroit Hotel
Embassy Suites Hilton Detroit
Embassy Suites by Hilton Detroit Troy Auburn Hills Troy
Embassy Suites by Hilton Detroit Troy Auburn Hills Hotel
Embassy Suites by Hilton Detroit Troy Auburn Hills Hotel Troy

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Detroit Troy Auburn Hills?

Embassy Suites by Hilton Detroit Troy Auburn Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Detroit Troy Auburn Hills?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Detroit Troy Auburn Hills on 27 Jul 2025 start from NZ$254.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Detroit Troy Auburn Hills?

Yep, Embassy Suites by Hilton Detroit Troy Auburn Hills has a self car park for USD 10 per day.

Are there any beaches close to Embassy Suites by Hilton Detroit Troy Auburn Hills?

The closest beach to Embassy Suites by Hilton Detroit Troy Auburn Hills is Eastwood Beach (15.7 km).

Does Embassy Suites by Hilton Detroit Troy Auburn Hills have a pool?

Embassy Suites by Hilton Detroit Troy Auburn Hills has an indoor pool. The pool is open 7:00 AM to 10:00 PM. The property will be renovating the swimming pool from June 29 2025 until July 11 2025 (completion date subject to change).

What makes Embassy Suites by Hilton Detroit Troy Auburn Hills a romantic place to stay?

A lounge bar and late-night room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Detroit Troy Auburn Hills.

Is Embassy Suites by Hilton Detroit Troy Auburn Hills family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Detroit Troy Auburn Hills is a hit with families.

Does Embassy Suites by Hilton Detroit Troy Auburn Hills serve breakfast?

Yeah, travelers quite like the free buffet breakfast here! Served on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Detroit Troy Auburn Hills?

No, Embassy Suites by Hilton Detroit Troy Auburn Hills does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Detroit Troy Auburn Hills?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Detroit Troy Auburn Hills?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton Detroit Troy Auburn Hills?

Cats and dogs are welcome at Embassy Suites by Hilton Detroit Troy Auburn Hills, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Embassy Suites by Hilton Detroit Troy Auburn Hills Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 521 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 76 out of 1004 reviews
Rating 2 - Terrible. 82 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were so comfortable. The separate lounging area was perfect for my son to have his own bed. Breakfast was great. Complimentary cocktails were a bonus at happy hour.
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa

Stayed 2 nights in Mar 2025

8/10 Good

Charivukalayil

Business traveller
Liked: Amenities
Yes
Stayed 1 night in Mar 2025

2/10 Terrible

Matthew

Stayed 1 night in Mar 2025

8/10 Good

Christle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprised by Music & Parking

The stay was fine. Loud music in the center atrium until about 10pm (Fri & Sat night). Made my outer suite pretty useless in the evenings. Had to go in the bedroom and shut the door. Surprise billing: $10.00/night to self park. That was $40.00 I didn’t plan on. Otherwise, nice stay, friendly staff, clean facility.
Stayed 4 nights in Mar 2025

8/10 Good

Carlos

Stayed 4 nights in Mar 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shatara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! I’ll definitely stay again!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Travis Tyrel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience Other than Pool

Wonderful experience other than our family was looking forward to using the pool which was out of service. The kids were disappointed and it’s the reason we chose this hotel over a different one.
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Thoroughly enjoyed a peaceful stay here at Embassy Suites Troy, MI. Enjoyed happy hour and took a relaxing dip in the pool. Cleanliness and staff professionalism 10/10. Overall great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Lloyd

We have stayed here many times, never disappointed.
Stayed 1 night in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice embassy suite. I do miss the food that you had at the reception back in the day.
Stayed 2 nights in Feb 2025

8/10 Good

Latrice

Liked: Cleanliness, staff & service
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

shwetha M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ziad, Bartlett

Stayed 1 night in Feb 2025

4/10 Poor

Krystal

Travelled with family
Disliked: Amenities, property conditions & facilities
Rented a room so we could enjoy the night swimming with my kids. Couldn’t even get into the pool. There had to be about 80 kids under the age of 13 in the pool. Screaming yelling throwing stuff. It was awful. There was only one adult in the pool with the kids. Adults all sitting around the pool all drinking alcohol. Hotel staff came to the door to look in and walked away. I was so up set and disappointed. The food for breakfast the next day was awful. The eggs were the grossest eggs I’ve ever eaten. Everything was mush and cold.
Stayed 1 night in Nov 2024

10/10 Excellent

Perrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel and e relaxing, but I wish there was a hot tub, or the pool was really warm, it was warm, but not warm enough for how cold it has been
Stayed 1 night in Feb 2025

6/10 Okay

Sonya

Our anniversary and Valentine

When we went to our room it was open soap on the counter. Then the bed had no sheets the ball up blanket in the chair and pillows on the tables. On the way two the room there were to trays sitting on the floor in the hallway. There were about 15 kids running in the hallways all night. When we go to elevator the kids said there friend jacks off to us. It took 47 minutes to get another room. After that we just made the best of it. The breakfast in the morning was great and the man that makes the omettles was great . In my opinion after coming here for many years it has gone down and needs some new rules. To make this hotel great again
Stayed 1 night in Feb 2025