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4.3 out of 5

"Pretty standard Quest room, " More

By a verified traveller on Fri 05 Aug 2022

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Hotel Description

At Quest Dunedin you'll be within just a 10-minute stroll of University of Otago and Regent Theatre. Highlights at this hotel include free in-room WiFi.

This smoke-free hotel offers free WiFi in public areas, dry cleaning/laundry services, and free newspapers in the lobby. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage. Continental breakfast is available daily between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of a free casino shuttle.

Sights within a 10-minute walk of this 4-star Dunedin City Centre hotel include Toitu Otago Settlers Museum and Dunedin Town Hall.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$133* Per night/room 14 Aug. - 15 Aug.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quest Dunedin ratings based on 312 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Dunedin

Everyone (163) Couples (95) Business (1) Family (41)
4 out of 5
Pretty standard Quest room,

Posted by on 5 Aug. 2022

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Comment from Hotel Management

5 Aug. 2022 by Cecillia (CJ) Warriner - Head Receptionist

Thanks for your feedback regarding our rooms.

5 out of 5
It was clean, comfortable, close to cbd, has great shower pressure. It was a freezing day when I checked in but the room was lovely and warm, and the bed had an electric blanket. Friendly helpful staff

Posted by on 21 Jun. 2022

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Comment from Hotel Management

8 Jul. 2022 by Cecillia Warriner, Property Manager

Thanks for your lovely feedback regarding the Quest Dunedin - I have shared this with our staff.

3 out of 5
Property was clean and tidy. Was disappointed to find out that we had to pay extra for parking. I read online that parking was available but didn't clearly see that it cost extra. When shopping on price this is a deceptive tactic and one I don't appreciate. I like to know the price up front. My wife was kept awake by noise from neighbouring guests coming through the wall.

Posted by on 19 Jun. 2022

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Comment from Hotel Management

8 Jul. 2022 by Cecillia Warriner, Property Manager

Here at the Quest Dunedin we offer secure, allocated and undercover parking. We only have a very limited amount and bookings are recommend - the cost per night is NZD $15.00 per night. We apologise that this about the noise heard between the walls -There is staff on site 24/7. They can be contacted by pushing '0' on the phone in your apartment 0800 from your mobile. All of these details are in the compendium in your apartment. Please make sure to contact staff in the future if you are having any issues and they will be more than happy to assist you.

5 out of 5
Great

Posted by on 14 Jun. 2022

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Comment from Hotel Management

16 Jun. 2022 by Cecillia (CJ) Warriner - Head Receptionist

Thank you for your lovely feedback. We look forward to welcoming you back to the Quest Dunedin

4 out of 5
Lovely and very helpful team member on the front desk!

Posted by on 19 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Cecillia (CJ) Warriner - Head Receptionist

Thank you for taking the time to provide your excellent feedback, we look forward to seeing you the next time you are in Dunedin

5 out of 5
Easy access to the mall and George Street

Posted by on 9 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Cecillia (CJ) Warriner - Head Receptionist

Thank you for your feedback, we look forward to seeing you the next time you are in Dunedin

3 out of 5

Posted by on 4 Apr. 2022

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5 out of 5

Posted by on 4 Apr. 2022

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5 out of 5
I keep coming back as the staff, particularly the checking are great. Super friendly and helpful.

Posted by , from Auckland on 6 Mar. 2022

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Comment from Hotel Management

26 Apr. 2022 by Cecillia (CJ) Warriner - Head Receptionist

Thank you for taking the time to provide your excellent feedback, we look forward to seeing you the next time you are in Dunedin

5 out of 5
Central location and secure parking

Posted by on 1 Mar. 2022

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Comment from Hotel Management

26 Apr. 2022 by Cecillia (CJ) Warriner - Head Receptionist

Thank you for your feedback, we look forward to seeing you the next time you are in Dunedin

Property Features

As a guest of Quest Dunedin, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Quest Dunedin also features dry cleaning/laundry services and an elevator. For a fee, parking is available. This 4-star Dunedin hotel is smoke free.

  • 42 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Dunedin Railway Station (0.5 km / 0.3 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Dunedin offers 42 accommodations with DVD players and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels and pay movies.

  • Television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 1:00 PM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Saturday: 8 AM - 4 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Saturday: 8 AM - 4 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 25.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 8.50 for adults and NZD 8.50 for children (approximately)
  • Covered self parking fee: NZD 15.00 per night
  • Crib (infant bed) fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Dunedin Serviced Apts
  • Quest Serviced Apts Hotel Dunedin
  • Quest Dunedin Apartment
  • Quest Dunedin
  • Quest Dunedin Hotel Dunedin
  • Quest Hotel Dunedin
  • Dunedin Quest Hotel
  • Quest Dunedin Hotel
  • Quest Dunedin Dunedin
  • Quest Dunedin Hotel Dunedin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.