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4.3 out of 5

"good value although parking could have been free " More

By a verified traveller on Sat 16 Oct 2021

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Hotel Description

At Quest Dunedin you'll be within just a 10-minute stroll of University of Otago and New Zealand Sports Hall of Fame. Highlights at this hotel include free in-room WiFi.

TVs with cable channels are featured in all 42 rooms, and you can enjoy DVD players, coffee/tea makers, and irons/ironing boards. Refrigerators and microwaves make in-room dining convenient.

This smoke-free hotel offers free WiFi in public areas, dry cleaning/laundry services, and free newspapers in the lobby. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage. Continental breakfast is available daily between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of a free casino shuttle.

Sights within a 10-minute walk of this 4-star Dunedin City Centre hotel include Dunedin Railways and Regent Theatre.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$114* Per night/room 19 Nov. - 20 Nov.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quest Dunedin ratings based on 298 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Dunedin

Everyone (158) Couples (91) Business (1) Family (40)
4 out of 5
good value although parking could have been free

Posted by on 16 Oct. 2021

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4 out of 5
nice,warm,well appointed apartments in city centre only negative was ask to be off the main road as traffic noise was very heavy especially trucks in early hours staff were fantastic though and changed room next day

Posted by on 13 Aug. 2021

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Comment from Hotel Management

13 Aug. 2021 by Meredith Harrison

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Close to everything

Posted by on 8 Aug. 2021

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Comment from Hotel Management

11 Aug. 2021 by Samantha Cavanagh, Property Manager

Thank you for your feedback

4 out of 5
My husband and I were down for an event so this was perfect to lay our head down at night.

Posted by on 2 Aug. 2021

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Comment from Hotel Management

2 Aug. 2021 by Samantha Cavanagh, Property Manager

Thank you for your feedback, we look forward to seeing you the next time you are in Dunedin

5 out of 5
Very good accommodation with a good location and friendly staff

Posted by on 1 Aug. 2021

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Comment from Hotel Management

2 Aug. 2021 by Samantha Cavanagh, Property Manager

Thank you for your feedback, I will pass this onto our staff

1 out of 5

Posted by on 10 Jul. 2021

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Comment from Hotel Management

21 Jul. 2021 by Samantha Cavanagh, Property Manager

Thank you for your feedback, if you could please make contact with us to let us know why your stay with us was rated so low it would be much appreciated as we aim to make sure every guest enjoys their time with us at Quest Dunedin

5 out of 5
I particularly like the on site parking. Rooms a large and in the many times I've stayed the people have always been outstanding.

Posted by on 28 Jun. 2021

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Comment from Hotel Management

30 Jun. 2021 by Samantha Cavanagh, Property Manager

Thank you for your fantastic feedback, we look forward to seeing you again the next time you are in Dunedin

4 out of 5
The iron was dirty so was unable to iron my white trousers. Staff were friendly and polite. Did not like needing to call on phone 3 times to 3 different people before I got to my room.

Posted by on 24 Jun. 2021

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Comment from Hotel Management

30 Jun. 2021 by Samantha Cavanagh, Property Manager

Thank you for your feedback and letting us know about the iron so that we could replace this. We will work on our phones to improve customer service

4 out of 5
Room was nice enough and no problems

Posted by on 18 Jun. 2021

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Comment from Hotel Management

18 Jun. 2021 by Samantha Cavanagh, Property Manager

Thank you for your feedback, we look forward to seeing you again the next time you are in Dunedin

5 out of 5

Posted by on 10 Jun. 2021

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Comment from Hotel Management

22 Jun. 2021 by Samantha Cavanagh, Property Manager

Thank you for your feedback

Property Features

As a guest of Quest Dunedin, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Quest Dunedin also features dry cleaning/laundry services and an elevator. For a fee, parking is available. This 4-star Dunedin hotel is smoke free.

  • 42 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Dunedin Railway Station (0.5 km / 0.3 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Dunedin offers 42 accommodations with DVD players and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels and pay movies.

  • Television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 1:00 PM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Saturday: 8 AM - 4 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Saturday: 8 AM - 4 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 25.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 8.50 for adults and NZD 8.50 for children (approximately)
  • Self parking fee: NZD 12.5 per night
  • Crib (infant bed) fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Dunedin Serviced Apts
  • Quest Serviced Apts Hotel Dunedin
  • Quest Dunedin Apartment
  • Quest Dunedin
  • Quest Dunedin Hotel Dunedin
  • Quest Hotel Dunedin
  • Dunedin Quest Hotel
  • Quest Dunedin Hotel
  • Quest Dunedin Dunedin
  • Quest Dunedin Hotel Dunedin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.