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Best Inn & Suites

2.0 star property
Hotel in El Cajon with seasonal outdoor pool and 24-hour front desk

Photo gallery for Best Inn & Suites

Reception
1 bedroom, free WiFi
Bathroom
1 bedroom, free WiFi
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
1274 Oakdale Ave, El Cajon, CA, 92021
  • The Magnolia
    ‪3 min drive‬
  • Shadow Mountain Community Church
    ‪4 min drive‬
  • Sycuan Casino
    ‪15 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

1 bedroom, free WiFi

Basic Room, 1 King Bed

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

1 bedroom, free WiFi

Basic Room, 1 King Bed

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds

1 bedroom, free WiFi

Basic Room, 2 Double Beds

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio Suite

1 bedroom, free WiFi

Family Studio Suite

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Basic Room, 2 Double Beds

1 bedroom, free WiFi

Basic Room, 2 Double Beds

Highlights

Separate bedroom
Private bathroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the area

El Cajon

At Best Inn & Suites you'll be within just a 15-minute stroll of Art World Western Heritage Gallery and Wells Dog Park. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel has free WiFi in public areas and a 24-hour front desk. Added amenities include a seasonal outdoor swimming pool. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this El Cajon hotel include San Diego State University and Sycuan Casino.

What's nearby

  • Parkway Plaza - 3 min drive - 3.4 km
  • The Magnolia - 3 min drive - 3.4 km
  • Shadow Mountain Community Church - 4 min drive - 3.8 km
  • San Diego State University - 13 min drive - 17.9 km
  • Sycuan Casino - 15 min drive - 14.5 km

Getting around

  • Spring St Trolley Station - 9 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego, CA (SEE-Gillespie Field) - 12 min drive

Restaurants

  • Dutch Bros Coffee
  • ‪McDonald's - ‬9 min walk
  • ‪El Compadre Taco Shop - ‬2 min walk
  • ‪Jack in the Box - ‬6 min walk
  • ‪Taco Bell - ‬8 min walk

About this property

Best Inn & Suites

Hotel in El Cajon with seasonal outdoor pool and 24-hour front desk
Best Inn & Suites offers its guests a seasonal outdoor pool. Public spaces have free WiFi. Free self parking is available.
  • 32 guestrooms or units
  • Front desk (24 hours)
Best Inn & Suites offers 32 accommodations. This El Cajon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Languages

English

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  • Pet-friendly
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Best Inn & Suites Hotel
Best Inn & Suites El Cajon
Best Inn & Suites Hotel El Cajon

Frequently asked questions

Is parking available at Best Inn & Suites?

Yep, Best Inn & Suites has a free self car park.

Does Best Inn & Suites have a pool?

Best Inn & Suites has a seasonal outdoor pool. The pool is open from April to September.

Is there a free airport shuttle available at Best Inn & Suites?

No, Best Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Best Inn & Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 30 out of 86 reviews
Rating 8 - Good. 4 out of 86 reviews
Rating 6 - Okay. 5 out of 86 reviews
Rating 4 - Poor. 9 out of 86 reviews
Rating 2 - Terrible. 38 out of 86 reviews

5.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for an out of the way, quiet stay with everything you’ll need within walking distance, this is the place for you! Super friendly staff that genuinely cares about your comfort!
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Frankie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting with bugs on the beds and walls, and there is dirt on the walls and holes in the walls. The staff offered another room, but it was similar. Requested a refund through Expedia due to the misrepresentation of the hotel online.
Stayed 5 nights in May 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

2/10 Terrible

Keenen

Disliked: Cleanliness, staff & service, property conditions & facilities
Very scary and very smelly rooms. My room smelled like so much smoke was in the vents. I didn’t even stay the full night. I left because it was hurting my nose. Not safe at all, people yelling and screaming for the cops. Bad stay. Don’t stay here
Stayed 1 night in Apr 2025

10/10 Excellent

A Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

2/10 Terrible

Carlos

Stayed 1 night in Apr 2025

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities
I only like the price, which was a discount
Stayed 1 night in Apr 2025

10/10 Excellent

Qais Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in Apr 2025

4/10 Poor

Joseph

Business traveller
Disliked: Amenities
You hope that when an inexpensive room is booked you can say it was cheap but it was clean. This was neither. Dirty floor dirty bedstands dirty shower curtain not a surface was in good repair so many scratches snd broken pieces throughout the room. Fixtures were chipped. A used condom behind the side table.hair on floor and hot water took forever to get hot, Please put a table lamp in room and hangars. Re-flooring needed as well as paint. Locks on windows.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUD BUGS IN ROOM

After taking a shower and sitting on the bed I see a bed bug crawling on me I immediately left the room I couldnt sleep there or sit back down and I still feel traumatized from it
Stayed 1 night in Mar 2025

10/10 Excellent

tamera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jeannie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets on the bed had not been changed. There was hair and dirt on the sheets
Stayed 1 night in Mar 2025

2/10 Terrible

Leeann, Spring Valley

Travelled with family
Disliked: Cleanliness
The bed had dirt. The shower curtains were extremely dirty and there was a roach in the bathroom. It was so disgusting.
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place Rocks

Great place to stay. Originally was going to stay one night but ended up staying 4 more nights!
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Feb 2025

2/10 Terrible

Sergei

Disliked: Cleanliness, property conditions & facilities
Dirty.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SHUT IT DOWN

It was disgusting, we couldnt even stay and sleep. The beds had ash holes on them. Yellow and brown stains on the sheets, the walls had a bunch of random stains and the room had RATS... Talked to the manager and his own words were "im sorry, the cleaning laundry is closed", basically telling me to just sleep like that. We checked in at 9:30pm, went out to club and came back at 2:45am. Only stayed 15 minutes before checking out after trying to have it cleaned. Photos speak for theirself.
Stayed 1 night in Feb 2025

2/10 Terrible

Fabian

Stayed 1 night in Feb 2025

10/10 Excellent

Jimmy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied in many ways, specially how affordable it was, I will be returning customer in the near future. Thanks
Stayed 2 nights in Nov 2024

6/10 Okay

Danger

Stayed 1 night in Dec 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elisabe

Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel
Stayed 1 night in Dec 2024