Eratap Holiday Packages

The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed

We had a two bedroom apartment. It was very clean but everything is getting old. The staff were amazing! We went to the restaurant once and the food was good but we were the only people in the restaurant so we decided to venture out every day to eat.

Very welcoming reception with local drink and necklace. We booked a beach cabin which was at a beautiful spot overlooking the beach and ocean. The cabin is simple inside with semi outdoor bathroom but you are outside anyhow. The people of vanuatu are the friendliest we ever came accross.

Coco Beach resort is a small, quiet and local property. It’s out of town which is great if you are after a quiet experience, and you can snorkel the reef in front of the property. Negatives are the road from town (holes and potholes). The cost of food at the restaurant is also pretty high. If you have expectations of an international chain style accommodation, you will be disappointed. However it is a lovely, basic resort which is warm and welcoming. The staff is very helpful - from arranging transfers to town / assisting with tour bookings / providing advice / assisting to resolve problems. Only other tip is that the reception is the bar on the beach, not at the entry of the property.

I stayed here 5 years ago, just before the current owners purchased the property. The outdoor spaces and reception have had a lot of upgrades and look fantastic, especially the pool. The room we stayed in doesn't look like it's had any upgrades besides a new lounge suite and new washing machine (with chinese only language on the controls), but these over the water rooms were still in great shape. However the other rooms have railings on the verandah missing/damaged and look like they need some TLC. The staff were all fantastic and very eager to assist in anyway possible. The main let down was the choice of items on the menu, half of which were out of stock and we were told they would not be replenished during our stay as they only are able to shop one day per week, so once they run out, it's out for the week. Not great in a beautiful country known for it's fresh meat, fruit and vegetables. However, I would stay here again as it's very good value for money and the staff make your stay as pleasureable as possible