2/10 Terrible
Phoebe
11 Aug 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I don't recommend this property. Do not stay in Room 231. My standards are very low and I'm normally fine with anything as long as the door locks, but this was so bad it felt unbelievable. I wasn't told anything at check in, but later learned that the door to my room wasn't aligned properly with the lock and you have to lift it up to get it to line up. The manager looked at me like I was crazy for being confused by this when he showed me that only after physically lifting the door the lock would click. I also wasn't warned and couldn't tell from the inside, so the door could just be pushed open from the moment I got there until when I went to get dinner. At that point I learned it wasn't locking. I heard the sound of someone trying the handle at least twice, almost like someone knew it might push open. I was scared the entire time for myself and my belongings. I thought about cutting my losses and leaving but couldn't afford the expense of booking a second hotel.
I would also add that only 1 of 3 bedroom lamps worked (the bathroom was fine). Only 1 of 2 charging stations worked. I couldn't get a plug to stay in the outlet on the wall. The faucet was so stuck I was worried I was going to break it. The desk phone didn't have a dial tone and didn't work so I had to call the hotel on my cell phone. There were constantly people in the parking lot and loitering outside and there was A LOT of night noise from outside, since this is the furthest room to the front of the hotel.
Phoebe
Stayed 3 nights in Aug 2025
