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"Perfect hotel for the night before a flight from Birmingham Airport. Ideally situated, great rooms, great food."

"Very very welcoming place to be, had my 50th birthday with family and friends and it was wonderful, the venue, food and presentation was first class service. On arrival, we had help caring our bags all the way to our room and would like to give a warm thank you to the Porter called Paul Walker for ..."

"Lovely room, comfortable will definitely book again. No staff helped with external door, im in wheelchair and husband struggled to open door and push me out. Room service order wrong quickly changed but no initial explanation saying to pay when delivered."