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c-hotels Joy

4.0 star property
Hotel with a bar, 6-minute walk to Basilica of Santa Maria Novella

Photo gallery for c-hotels Joy

Aerial view
Front of property
Library
Terrace/patio
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
The current price is NZ$181
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
Via degli Orti Oricellari, 30, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪9 min drive‬

Room options

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

8.8 out of 10
Excellent
(50 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Deep-soaking bath
Bidet
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, No Windows

Single Room, No Windows

Single Room, No Windows

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Spacious

Flat-screen TV

Spacious

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom

Comfy, disability access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic con Balcone

Classic con Balcone

Classic con Balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy con balcone

Minibar, in-room safe, individually furnished, desk

Comfy con balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Deep-soaking bath
Bidet
Hairdryer
  • Sleeps 2
  • 1 Double Bed

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About the area

Florence

C-hotels Joy places you in the centre of Florence, within just a 15-minute stroll of popular places like Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Highlights at this hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7:00 AM and 10 AM. .Within a 15-minute walk of this 4-property class Historic Centre of Florence hotel, attractions include Fortezza da Basso and Cathedral of Santa Maria del Fiore.

What's nearby

  • Piazza di Santa Maria Novella - 5 min walk - 0.4 km
  • Basilica of Santa Maria Novella - 6 min walk - 0.6 km
  • Central Market - 8 min walk - 0.7 km
  • Fortezza da Basso - 8 min walk - 0.7 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence Santa Maria Novella Station - 3 min walk
  • Peretola Airport (FLR) - 25 min drive

Restaurants

  • ‪All'Antico Vinaio - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Vyta - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Tentazioni Cafè - ‬3 min walk

About this property

c-hotels Joy

Hotel with a bar, 6-minute walk to Basilica of Santa Maria Novella
C-hotels Joy offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front desk safe, and a lift.

This 4-star Florence hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
C-hotels Joy offers 54 accommodations with minibars and a safe. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT048017A1PEM9TTFS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

Frequently asked questions

What is the cancellation policy at c-hotels Joy?

C-hotels Joy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at c-hotels Joy?

As of 28 Jan 2026, prices found for a 1-night stay for 2 adults at c-hotels Joy on 1 Feb 2026 start from NZ$152.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes c-hotels Joy a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at c-hotels Joy.

Are there hot tubs in the rooms at c-hotels Joy?

No, but there are deep-soaking baths in the guestrooms.

Does c-hotels Joy serve breakfast?

Sure does, buffet breakfast is available daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at c-hotels Joy?

No, c-hotels Joy does not offer an airport shuttle service.

What time are check-in & check-out at c-hotels Joy?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Kuei Hui

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in very late about 9:30pm. The staff informed us that we could add euro30 to upgrade the room. Everything seemed fine until we used the shower, which had a completely blocked drain. This was very troubling as it flooded the bathroom (very inconvenient to clean) and also prevented us from showering at all. When we checked out then informed the staff about this matter, they were not very understanding (we showed him the photo) and only said that it wouldn’t happen next time. Frankly, I do not think we will be returning to this hotel after this so bad experience.
Stayed 1 night in Oct 2025

8/10 Good

BEIYI, Vaughan

Liked: Cleanliness, staff & service, amenities
All good
Stayed 3 nights in Oct 2025

4/10 Poor

Teresa, GRAND PRAIRIE

They gave me a not window room. The description of my reserve didn’t specify that. I have to pay for an upgraded. They told me that my reserve was by a third party and that’s the reason that I have no window. The details of my reservation didn’t mentioned that.
Stayed 4 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for one night!

Cute hotel, easy access to the train station. Thought the carpet in the lobby and stairs could use a refresh.
Stayed 1 night in Sep 2025

10/10 Excellent

Ju Kwang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay but bathrooms didnt have ventilation fan
Stayed 5 nights in Sep 2025

6/10 Okay

Olga, London

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok but very poor value for money, room was tiny and it didn’t feel very clean. The bed was comfortable, good black out curtains, good aircon. Really didn’t like the fragrance they use in the room on arrival - cheap, unpleasant. Also, It smelled like mould in the bathroom due to poor air ventilation in the bathroom. Area around the train station is dodgy and always super busy but convenient for getting to and from airport. Staff was nice and it was convenient to leave the luggage at the hotel. Overall very average stay and I’m happy we only stayed there for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Qing

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean room. Excellent breakfast. very convenient location just steps from the train station. The staff is so nice and helpful. We checked in late and the front desk phoned a nearby restaurant to make sure we can still go for dinner. The breakfast staff offered to refill our water bottle for us. Thank you for providing five star service
Stayed 2 nights in Sep 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok hotel,, close to train station,not a very nice area tho, Breakfast was Average,,
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ralda, Brownfield

Stayed 1 night in Aug 2025

8/10 Good

Yen-Chieh

Travelled with family
Liked: Staff & service
Near train station
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Location is good

The hotel was a great location however the reception staff weren’t the most welcoming. The staff were very loud and banged things about from early on. Didn’t feel a 4 star hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Stayed 1 night in Aug 2025

8/10 Good

Jason

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Bea

Liked: Cleanliness, staff & service
Nice place and in a good location.
Stayed 1 night in Jul 2025

8/10 Good

Lyneisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the room could be colder at night and the drainage in the shower was very slow so the water leaked out. But overall good hotel, friendly staff and convenient location.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little hotel with a tram, bus and train stop right outside. Only a 10-15 walk to major tourist area and close to many restaurants. Clean and updated hotel with very friendly staff. Excellent breakfast in the morning for an additional cost.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, perfect for the station and Florence city centre. All staff are so welcoming, helpful and polite. Definitely will come back x
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, cosmopolitan, GREAT air conditioning, great and helpful staff, good breakfast, would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked my stay here very much. Very clean and modern. Staff was great. The owner welcomed me with open arms and showed me my room. Very convenient and close to the train and other areas. If you’re looking for a place. Stay here !!
Stayed 2 nights in Jun 2025

10/10 Excellent

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful from the front desk agents, breakfast attendants and the bar staff. Breakfast was excellent with many options. The bar in the evening offered snacks and great drinks. We highly recommend the property. Thank you for making our stay comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Jun 2025