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City Hotel Mercator

Hotel in Frankfurt, near Römerberg

Photo gallery for City Hotel Mercator

Triple Room
Lobby sitting area
Exterior
Desk, laptop workspace, free cots/infant beds, free WiFi
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi
The current price is NZ$112
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Mercatorstrasse 38, Frankfurt, HE, 60316
  • Place, MyZeil
    ‪11 min walk‬
  • Place, Römerberg
    ‪17 min walk‬
  • Place, Frankfurt Christmas Market
    ‪18 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪14 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Satellite channels
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Desk, laptop workspace, free cots/infant beds, free WiFi

Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Desk, laptop workspace, free cots/infant beds, free WiFi

Double or Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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Exterior

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About the area

Frankfurt

City Hotel Mercator puts you in the heart of Frankfurt, within a 20-minute stroll of popular places like Römerberg and Alte Oper. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, express check-out and free newspapers in the lobby. Other amenities include multilingual staff, luggage storage and a lift. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Innenstadt III hotel include Frankfurt Trade Fair and Frankfurt Christmas Market.

What's nearby

  • MyZeil - 11 min walk - 1.0 km
  • Römerberg - 17 min walk - 1.4 km
  • Frankfurt Christmas Market - 18 min walk - 1.6 km
  • Alte Oper - 18 min walk - 1.6 km
  • Main Tower - 3 min drive - 1.8 km

Getting around

  • Friedberger Platz Tram Stop - 3 min walk
  • Konstablerwache Station - 9 min walk
  • Frankfurt Airport (FRA) - 31 min drive

Restaurants

  • ‪Zarathustra Restaurant - ‬4 min walk
  • ‪Seefeld – Neue Tiroler Küche - ‬4 min walk
  • ‪Ypsilon - ‬5 min walk
  • ‪Harvey's - ‬5 min walk
  • ‪Napolimania - ‬1 min walk

About this property

City Hotel Mercator

Hotel in Frankfurt, near Römerberg
As a guest of City Hotel Mercator, you'll find multilingual staff, complimentary newspapers in the lobby, and express check-out. Public spaces have free WiFi. City Hotel Mercator also features shopping on site and a lift. Parking is available for a fee.

This Frankfurt hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
City Hotel Mercator offers 33 accommodations with a hairdryer. Flat-screen televisions come with satellite channels. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Shopping

Family friendly

  • In-room cot

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 1 step to reach entrance
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Uncovered self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

City Hotel Mercator
City Hotel Mercator Frankfurt
City Mercator
City Mercator Frankfurt
City Mercator Hotel
Hotel City Mercator
Hotel Mercator
Mercator City
Mercator Hotel Frankfurt
City Hotel Mercator Hotel
City Hotel Mercator Frankfurt
City Hotel Mercator Hotel Frankfurt

Frequently asked questions

What is the cancellation policy at City Hotel Mercator?

City Hotel Mercator offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Hotel Mercator?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at City Hotel Mercator on 2 Nov 2025 start from NZ$104.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Hotel Mercator?

Yep, City Hotel Mercator has a secured uncovered self car park with in/out privileges for EUR 15 per night.

Does City Hotel Mercator serve breakfast?

You bet, buffet brekkie is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at City Hotel Mercator?

No, City Hotel Mercator does not offer an airport shuttle service.

What time are check-in & check-out at City Hotel Mercator?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

City Hotel Mercator Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 59 out of 363 reviews
Rating 8 - Good. 149 out of 363 reviews
Rating 6 - Okay. 114 out of 363 reviews
Rating 4 - Poor. 32 out of 363 reviews
Rating 2 - Terrible. 9 out of 363 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Neeme

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Inexpensive option close to the Zeil

The hotel is in a pretty convenient place for getting places, as it’s pretty close to a transit stop. No A/C in my room and the road noise was too loud to keep the window open, but did get a small (though also loud) floor fan when I asked.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice area with a lovely Though hidden Chinese garden nearby
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple hotel well located in Frankfurt area
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
The property was clean and tidy. Nothing special or spectacular but had all the necessary amenities. The 10€ breakfast was worth the price as it was plentiful and quality. Room service was Adequate and prompt. Overall, a good experience at a Bargain price.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has small but clean rooms and is in a good location. It's an easy walk to the Innenstadt area and the river (approx. 25-30 minutes), and about 10-15 minutes walk to the Merianplatz area with cafes and restaurants. There's a Rewe supermarket around the corner to get supplies and there are 2 U-stations also within walking distance. Friendly staff. It's a little small for families but perfect for business/solo travelers and couples.Would stay here again.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service

A good three star hotel

First looks are not impressive, the Mercator is the ugliest building in its street, but do not be put off. The hotel is in a quiet area, with only a little noise from the odd passing car, so light sleepers will appreciate. Very much a three star hotel with little pretension to be anything else, but unlike many 4 star hotels, it has a homely feel. Very convenient for the charming and equally homely Berger Strasse area and not too far from City centre, which is walkable for anyone who is fit.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from tram #12 or even Konstablerwache Station if you wanted. The reception staff was able to help us in English, the rooms are clean and have ample room. There is a really good restaurant across the street for pizza and a drink. Highly recommend that too. Overall, a great stay with easy access to the entire city.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice area

Hotel was fine, not the most modern, but no problem. Quite a nice area. Easy enough to walk to the city centre. A couple of restaurants within a minutes walk also. There was a tram and a tube stop about 2 mins walk also. We are a family of 3, there wasn't that much space in ouf room, but if wasn't a problem. We would stay again.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Mounir Masoud

Liked: Cleanliness, property conditions & facilities

Only Location is good

Location is great very near from zeil street and most of Frankfurt attraction. The room was small and staff wasn’t friendly
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Great stay in Nordend Frankfurt

This is my 3rd year to stay at City Hotel Mercator. The rooms are very comfortable, clean, quiet, well located and have all the amenities I need or want
Stayed 1 night in Aug 2018

10/10 Excellent

Deb, Portland, OR USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hidden residential area gem near city center

this place was exceeded my expectations with the affordable price we paid, the friendly, helpful staff, and a location that was within walking distance to the city center yet out of the way and in a completely safe and pretty neighborhood, where Frankfurt residents actually live. we were able to find some hidden gems, authentic German restaurants and beer gardens, and feel like we were a part of the actual city rather than tourists coming to see some main attractions. the staff helped us with anything we needed and were always smiling and easy to talk with. we loved it!! rooms were also good-sized with nice, big windows and really comfortable beds. absolutely recommend!
Stayed 3 nights in Aug 2018

10/10 Excellent

Saj, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. The room was well equipped and clean. The staff were very helpful and friendly. Would recommend to my friends and family.
Stayed 2 nights in Jun 2018

10/10 Excellent

Elle, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic services and condition!

I stayed here for 2 nights and absolutely loved it. Staff were so helpful and friendly. Even though I was a solo traveller, my room had 3 beds, was large and comfortable - great if I wanted friends to stay over. Bathroom was in top condition. Internet was great. Only downside was that the front desk wasn’t open at 7am as specified on the day I wanted to check out early. But the kitchen staff happily assisted me and took my key off me.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Excellent location and decent clean rooms. Staff were professional and polite!
Stayed 5 nights in Feb 2018

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

james, Milwaukee Wi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with convenient location

I was impressed with this hotel. An excellent Italian restaurant is right across the street and many other restaurants are close by. The lobby staff was very friendly and helpful.
Stayed 1 night in Sep 2017

6/10 Okay

Ana

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful choice for price and position

Wonderful choice for price and position, problematic with entering the hotel after 22 at night, but still OK
Stayed 2 nights in Aug 2017

6/10 Okay

Hedvig

Stayed 5 nights in Jul 2017

6/10 Okay

Abdalla, Boston

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

🇺🇸 Close to down town

No air condition in the room inter. E.g. Is very weak
Stayed 3 nights in Jul 2017

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very clean place with really friendly staff in a very quiet neighborhood, yet near to the train and downtown. Breakfast was great - very convenient and lots of variety. We would recommend it to anyone.
Stayed 4 nights in Jul 2017