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Hilton Frankfurt City Centre

Family-friendly hotel with full-service spa and health club

Photo gallery for Hilton Frankfurt City Centre

Junior Suite | Living area
Property preview
Exterior
Indoor pool, pool loungers
Suite, 1 King Bed (Penthouse) | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Housekeeping
The current price is NZ$355
includes taxes & fees
25 Dec - 26 Dec

Explore the area

View map
Hochstrasse 4, Frankfurt, 60313
  • Place, MyZeil
    ‪3 min walk‬
  • Place, Alte Oper
    ‪5 min walk‬
  • Place, Main Tower
    ‪6 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

Room options

View all photos for King Penthouse Suite

Premium bedding, down duvets, minibar, in-room safe

King Penthouse Suite

  • Sleeps 3

View all photos for King Hilton Executive Panorama Room

Premium bedding, down duvets, minibar, in-room safe

King Hilton Executive Panorama Room

  • Sleeps 2

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 52 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Executive Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Executive Room, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for King Room

Premium bedding, down duvets, minibar, in-room safe

King Room

  • Sleeps 2

View all photos for Queen Room

Premium bedding, down duvets, minibar, in-room safe

Queen Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, down duvets, minibar, in-room safe

Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, down duvets, minibar, in-room safe

Executive Twin Room

  • Sleeps 2

View all photos for Executive King Room

Premium bedding, down duvets, minibar, in-room safe

Executive King Room

  • Sleeps 2

View all photos for Family Connecting Room

Premium bedding, down duvets, minibar, in-room safe

Family Connecting Room

  • Sleeps 4

View all photos for Family Connecting Executive Room

Premium bedding, down duvets, minibar, in-room safe

Family Connecting Executive Room

  • Sleeps 4

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner | Living area

Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Family Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 3 Twin Beds

Penthouse, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2

View all photos for One Bedroom Corner Suite

Premium bedding, down duvets, minibar, in-room safe

One Bedroom Corner Suite

  • Sleeps 2

View all photos for Deluxe Family Connecting Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Family Connecting Room

  • Sleeps 4

View all photos for Junior King Suite

Premium bedding, down duvets, minibar, in-room safe

Junior King Suite

  • Sleeps 2

View all photos for Executive Room

Premium bedding, down duvets, minibar, in-room safe

Executive Room

  • Sleeps 2

View all photos for King Presidential Suite

Premium bedding, down duvets, minibar, in-room safe

King Presidential Suite

  • Sleeps 3

View all photos for Room, 1 King Bed (Park or City View)

Room, 1 King Bed (Park or City View)

Room, 1 King Bed (Park or City View)

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Park or City View)

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed (Park or City View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Park or City View)

Deluxe Room, 1 King Bed (Park or City View) | Living area

Deluxe Room, 1 King Bed (Park or City View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Park or City View)

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds (Park or City View)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Single Beds (Park or City View)

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Single Beds (Park or City View)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds (Park or City View)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds (Park or City View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Frankfurt

A family-friendly stay in the heart of Frankfurt awaits you at Hilton Frankfurt City Centre. Within a 5-minute stroll you'll find Alte Oper and Römerberg within a 15-minute walk. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, facials and mani/pedis. Vista Bar & Lounge is the hotel's own bar. Enjoy the gym, Hot tub, sauna and pool loungers. 15 meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this Innenstadt hotel include Frankfurt Christmas Market and Frankfurt Trade Fair.

What's nearby

  • MyZeil - 3 min walk - 0.3 km
  • Alte Oper - 5 min walk - 0.4 km
  • Main Tower - 6 min walk - 0.6 km
  • Römerberg - 10 min walk - 0.9 km
  • Frankfurt Christmas Market - 12 min walk - 1.0 km

Getting around

  • Eschenheimer Tor Station - 3 min walk
  • Konstablerwache Station - 11 min walk
  • Frankfurt Airport (FRA) - 27 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Eschenheimer Tower Bar Restaurant - ‬2 min walk
  • ‪bb.q Chicken Frankfurt City - ‬4 min walk
  • ‪Terrace Bar Level 7 - ‬3 min walk
  • ‪Buena Vista - ‬4 min walk

About this property

Hilton Frankfurt City Centre

Family-friendly hotel with full-service spa and health club
Hilton Frankfurt City Centre offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 15 meeting rooms. A hot tub, a sauna, and spa services are also featured at the family-friendly Hilton Frankfurt City Centre. Parking is available for a fee.

  • 1 building
  • 342 guestrooms or units
  • 12 levels
  • Built in 1998
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Bar or lounge
  • Dining venue
Hilton Frankfurt City Centre offers 342 accommodations with MP3 docking stations and minibars. Beds feature down duvets and premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 32 for adults and EUR 16.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PARK restaurant & terrace
  • Vista Bar & Lounge

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 77 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 75.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 16.50 for children
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Frankfurt Hilton
Hilton Frankfurt
Hilton Hotel Frankfurt
Hilton Frankfurt Hotel
Hilton Frankfurt Hotel Frankfurt
Frankfurt Hilton International
Hilton International Frankfurt
Hilton Frankfurt City Centre Hotel
Hilton Frankfurt City Centre
Hilton Frankfurt City Centre Hotel
Hilton Frankfurt City Centre Frankfurt
Hilton Frankfurt City Centre Hotel Frankfurt

Frequently asked questions

What is the cancellation policy at Hilton Frankfurt City Centre?

Hilton Frankfurt City Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Frankfurt City Centre?

As of 25 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Frankfurt City Centre on 25 Dec 2025 start from NZ$347.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Frankfurt City Centre?

Yep, Hilton Frankfurt City Centre has valet parking with in/out privileges for EUR 36 per day.

Is there a spa on site at Hilton Frankfurt City Centre?

Yep, there is an onsite spa at Hilton Frankfurt City Centre. You'll enjoy services like facials.

Does Hilton Frankfurt City Centre have a pool?

Hilton Frankfurt City Centre has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hilton Frankfurt City Centre?

Hilton Frankfurt City Centre features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Hilton Frankfurt City Centre a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hilton Frankfurt City Centre.

Is Hilton Frankfurt City Centre family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hilton Frankfurt City Centre is a hit with families.

Does Hilton Frankfurt City Centre serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Frankfurt City Centre?

No, Hilton Frankfurt City Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Frankfurt City Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Frankfurt City Centre?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Frankfurt City Centre?

Cats and dogs are welcome at Hilton Frankfurt City Centre, with food and water bowls on offer. Just so you know, there's a weight limit of up to 35 kg per pet.

Hilton Frankfurt City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashwin

Stayed 2 nights in Aug 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

jason

Stayed 1 night in Aug 2025

10/10 Excellent

Vahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice highly recommended

Lovely staff very helpful definitely recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashwin

Stayed 3 nights in Jul 2025

10/10 Excellent

sandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Samer

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Jay

Stayed 2 nights in Jun 2025

10/10 Excellent

Eliana

Stayed 2 nights in Jun 2025

10/10 Excellent

Lin-Fei, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated Rooms
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Our stay was perfect. Great staff, nice lounge and the room service was excellent.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maleck

Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent
Connecting room
Stayed 1 night in Jun 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately the pool was under construction and I was not informed via Expedia before booking. Otherwise the hotel is fine and staff friendly and efficient.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent service.
Stayed 1 night in Jun 2025

8/10 Good

Charles

Stayed 4 nights in May 2025

10/10 Excellent

Gary

Stayed 2 nights in May 2025

10/10 Excellent

Alex

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service

Very bad service, good location

I would not stay here again. Reception staff is very, very rude with bad service overall. I apologized for being 45 min late for check-out and explained I had urgent calls but I said regardless, they cannot rudely chase me out of the room 3x. The receptionist did not take it well, acknowledge or understand my point and even proceeded to raise his voice, put his hand up to stop me from talking and then just left. I did not feel safe. I would not go there again especially not for a business trip, not worth it.
Stayed 2 nights in May 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Erik

Stayed 1 night in Mar 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, large room and high quality hotel
Stayed 1 night in Feb 2025

4/10 Poor

Mert

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
I booked the hotel mainly because of its Swimming Pool area. But when i tried to use the facility I didn’t expect it to be fully crowded, because apparently Fitness First and Hilton share their fitness and swimming facilities. On the Expedia application and website this information wasn’t provided which led to anger and disappointment because I couldn’t use the facilities as I thought I would be. Extremely crowded and impossible to use the swimming pool. Fitness first members are being prioritized, as the lifeguard told us. Normally I do enjoy stayin Hilton Hotels but this time I was extremely disappointed, I hope you can find a solution for this problem.
Stayed 1 night in Feb 2025

10/10 Excellent

jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is my favorite place to stay while in Frankfurt.
Stayed 4 nights in Dec 2024